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- Five Key Principles of CPM - Focus on LB Foster's Winning Performance Program
- The attendee of this webcast will understand the integration of strategic planning, operational planning, balanced scorecards and LEAN manufacturing that have transformed LB Foster from a traditional steel producer into a leading industry performer. The attendee will learn more about performance results from reducing scrap rates to winning safety awards,...
- Tags: Performance, SAS Institute, Balanced Scorecard, Performance Management, Strategy, Marketing, Marketing Research, Human Resources, Workforce Management, Management
- Webcasts
- Groundbreaking Software Radio Basestation Trial Opens the Door to New Revenue Sources for Rural Wireless Operators
- Mid-Tex Cellular and Vanu, Inc. embarked on a groundbreaking field trial to prove the viability of software radio basestations in wireless deployments. Vanu, Inc. deployed its software radio basestation at Mid-Tex Cellular sites in DeLeon and Gorman, Texas. The network's BTS basestation transceiver and BSC basestation controller are each a...
- Tags: Software, Revenue, Network, Software Radio Basestation Trial, Tools & Techniques, Balanced Scorecard, Wi-Fi, Wireless, Servers, Management, Marketing, Marketing Research, Hardware
- Case studies
- Oracle Case Study: St. Luke's
- Founded by the Episcopal Diocese of Texas, St. Luke's delivers primary and tertiary healthcare to patients in the Houston metropolitan area and around the world. St. Luke's needed to streamline reporting, enable better and faster decisions, and improve performance visibility through value-added analysis. Management needed a common tool to proactively...
- Tags: Oracle Corp., KPI, St. Luke, Balanced Scorecard, Marketing, Marketing Research
- Case studies
- Oracle Case Study: Valley Baptist Health
- Valley Baptist Health System needed a completely integrated system to connect hospital operations for better efficiency and to create a more cost-effective environment. Upgrading their old solution would have been costly, and it lacked features to meet their needs. From a technology perspective, Valley Baptist wanted to set a standard...
- Tags: Oracle Corp., Balanced Scorecard, Internet, Portals, Marketing, Marketing Research
- Case studies
- Oracle Case Study: CB Richard Ellis
- For CB Richard Ellis, a leading vertically integrated commercial real estate services firm headquartered in Los Angeles, California, putting the client's needs first is part of the corporate mantra. The company was looking for a way to increase its competitiveness by giving the managing directors in each of its 63...
- Tags: Oracle Corp., KPI, Balanced Scorecard, Marketing, Marketing Research
- Case studies
- Multi-Dimensional Approach in IT Organizational Improvement Pays Off
- The client, a large institution within the social securities environment, was facing the challenge of privatization. For its IT department it meant a shift from internal to external clients with all its consequences for services, management, organization and personnel. Quint designed and managed a large change program addressing the need...
- Tags: Job, Information Technology, Balanced Scorecard, Strategy, Recruitment & Selection, Marketing, Marketing Research, Management, Human Resources, Workforce Management
- Case studies
- Selecting a Structured Cabling Vendor - A Balanced Scorecard for the Best Value
- When selecting a cabling vendor for an enterprise cabling infrastructure, one of the most difficult tasks is sorting through the vendor-provided data and getting to the information most critical to you and your network. This white paper examines several factors to evaluate when selecting a cabling partner including test...
- Tags: Siemon, Balanced Scorecard, Business Structures, It Services, Workforce Management, Marketing, Marketing Research, Finance, Human Resources
- White papers
- Balanced Scorecard Case Study: How to Successfully Align Personal Objectives With Organizational Strategy
- As the UK arm of a large Japanese industrial and service sector giant, one UK insurance company based in the City of London had grown so fast that the management team no longer felt in control. They continued to be very financially successful, but their success had resulted in areas...
- Tags: Strategy, Balanced Scorecard, Marketing, Marketing Research
- Webcasts
- Linking ABC/M and the Balanced Scorecard
- Activity-Based Costing ABC, Activity-Based Management ABM and the Balanced ScoreCard BSC are established management methods. They are building blocks of performance management systems. ABC and ABM provide cost and other business intelligence about key business elements including resources, activities, products, services and customers. The BSC translates strategic goals into a...
- Tags: Performance, Activity Based Costing, Balanced Scorecard, Managerial Accounting, Performance Management, Marketing, Marketing Research, Finance, Human Resources, Workforce Management
- White papers
- Use the End-in-Mind Approach in Implementing a Scorecard
- Executives and managers are thrilled with the promise of the strategic process offered by a balanced scorecard. This same excitement that sparks the initiative is also the biggest threat to its successful implementation. Eager executives and managers pressure the implementation team to produce relevant results quickly. Conflicting with this anticipation...
- Tags: Result, SAS Institute, Balanced Scorecard, Marketing, Marketing Research
- White papers
- E-Cubed: Using the Balanced Scorecard to Support an Excellence Framework in the Canadian Federal Government
- In Canada the Federal Treasury Board has set out a 'Management Accountability Framework' MAF to help Ministries and Agencies ensure the quality of services offered to Canadians, support good decision making and effect due diligence in the expenditure of public funds. The Treasury Board criteria are closely aligned with models...
- Tags: Consultant, Canada, Balanced Scorecard, Government, Marketing, Marketing Research
- Webcasts
- How to Manage a Balanced Scorecard Project: Insights Learned From a Government Agency Implementation
- Since its introduction by Kaplan and Norton in 1992, the Balanced Scorecard has become one of the preferred strategic performance management tools of many prominent public and private sector organisations. Over this time, there have been numerous publications about how to build a Balanced Scorecard, and across the public sector...
- Tags: Agency, Government, Balanced Scorecard, Performance Management, Marketing, Marketing Research, Human Resources, Workforce Management
- Webcasts
- Balanced Scorecard Destination Statements: Know Where You Are Going Before You Select Performance Measures
- The Balanced Scorecard management tool has been in existence in various forms for over 10 years. During this time, the concept has evolved considerably to become a popular way for organisations to respond to the management problems of controlling and managing strategic implementation, aligning the organisations strategic efforts and providing...
- Tags: Webcast, Performance, Balanced Scorecard Management Tool, Balanced Scorecard, Marketing, Marketing Research
- Webcasts
- Communicating and Controlling Strategy: A Study on the Effectiveness of the Balanced Scorecard - Part 3 of 4
- The objective of the study discussed in this paper is to find whether awareness of the attributes of the DBSC is causally related to reported process or decision changes. Qualitative database software, such as Atlas.ti, is specifically designed to enable this analysis. The paper displays the results of applying the...
- Tags: Strategy, Study, SAS Institute, Balanced Scorecard, Databases, Marketing, Marketing Research, Enterprise Software, Software, Data Management
- White papers
- Incorporate Balanced Scorecards Into the Budgeting Process
- Balanced scorecards can improve the budgeting process by helping the company focus on strategic goals, not just on past financial performance. Examine the customer, employee, process, and financial perspectives, and determine the key performance indicators that will measure the progress. The balanced scorecard method will help ensure that the budgeted...
- Tags: Financial, Budgeting, Balanced Scorecard, Marketing, Marketing Research
- Webcasts
- Chunghwa Telecom Introduces Balanced Scorecard and Successfully Translates Strategy Into Action
- Faced with increasing competition and customer demand, together with a need to boost its strategy implementation rate, CHunghwa Telecom CHT decided to implement a Balanced ScoreCard BSC reporting system. It used Microsoft Windows 2000 Advanced Server and Microsoft SQL Server 2000 to run a custom-developed BSC application on Microsoft Windows...
- Tags: Strategy, Chunghwa Telecom, Microsoft Corp., Balanced Scorecard, Marketing, Marketing Research
- Case studies
- Modernizing Operations With Performance Management: U.S. Coast Guard's Award-Winning Strategy and Business Intelligence (BI) Solution
- The presenter explains the steps a performance-based acquisition used to develop a measurement system that supports all phases of the acquisition. The presenter also explains the software best practices used by the Deepwater Program. And it explains how web-enabled analytics can take the balanced scorecard to the level of business...
- Tags: Acquisition, Performance, SAS Institute, Best Practice, United States Coast Guard, Business Intelligence, Pricing, Mergers & Acquisitions, Performance Management, Balanced Scorecard, Tools & Techniques, Corporate Law, Databases, Enterprise Software, Software, Data Management, Marketing, Investment, Finance, Human Resources, Workforce Management, Marketing Research, Management, Business Operations
- Webcasts
- Managing Strategy With the Balanced Scorecard: How to Convert Strategic Planning Into Action
- Using the Balanced Scorecard, thousands of organizations around the globe have overcome the discouraging odds of strategy implementation by focusing on what is critical to success, alignment from top to bottom, and informed resource allocation decisions. As the tool has evolved over the past 15 years from measurement system to...
- Tags: Strategic Planning, Balanced Scorecard, Strategic Management, Strategy, Marketing, Marketing Research, Management
- Webcasts
- Chonbuk National University Hospital Transforms Management and Boosts ROI
- Chonbuk National University Hospital CUH is the leading general hospital in South Korea's Chonbuk province. CUH is renowned for its innovation in patient care and wanted an equal reputation for its information technology. But CUH's IT infrastructure was not up to the job. Shortfalls included an inability to distill timely...
- Tags: Hospital, Oracle Corp., ROI, CUH, Balanced Scorecard, Managerial Accounting, Healthcare, Roi/Tco, Pricing, Strategy, Marketing, Marketing Research, Finance, Management
- Case studies
- Pharmacia Gains Discipline and Improves Corporate Performance Management Thanks to a Comprehensive, Strategic View of Research Operations
- Pharmacia Corporation, a top-tier global pharmaceutical company, develops and delivers innovative medicines. Although Pharmacia's pipeline was in good shape, they needed a better view of information in order to more effectively use the money allocated for research. Pharmacia chose Oracle Balanced Scorecard to reveal comprehensive operational information and allow strategic...
- Tags: Oracle Corp., Corporate Performance Management, Balanced Scorecard, Research & Development, Business Intelligence, Marketing, Marketing Research, Business Operations, Enterprise Software, Software, Data Management
- Case studies
