TechRepublic Resources
- Surado Small Business CRM (zip)
- Surado Small Business CRM offers an unprecedented level of power and flexibility for small businesses looking to move beyond simple, under-powered single user and workgroup CRM or Contact Management solutions. Surado Small Business CRM Suite is designed for the small business -- Contact & Account Managment, Sales Automation, Marketing Automation,...
- Tags: Small Business, Back-office, Surado Solutions, Surado Small Business CRM, Surado Small Business CRM Suite, Enterprise Software, Software
- Software downloads 2008-04-25
- From Back Office to Boardroom: Maximizing Business Intelligence Value With a BI Scorecard (Part 1)
- Business Intelligence is often misunderstood. End-users want it fast, management wants it cheap, and the business needs it well executed. How does a BI practitioner accomplish all three? The presenters of this webcast will explain the use and value of a Business Intelligence Scorecard, outlining key categories and illustrating examples...
- Tags: Back-office, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- Webcasts
- The Power of Currency: Achieving High Performance With Right-Time Information
- In an industry whose stock in trade is information, there is perhaps no greater need than quick and easy access to high-quality data. Whether it's a trader, investment manager, risk or compliance officer or back-office staff, each job depends on ready access to the relevant data at time of need....
- Tags: Compliance, High-performance, SAS Institute, Back-office, Basel II, Operational Accounting, Financial Services, Finance
- White papers
- Welsh Council Reduces back-office Costs With Standardised Operating Environment
- Torfaen County Borough Council in Wales wanted to transform its IT infrastructure to boost efficiencies and customer services. Founded in 1996, the council inherited several disparate systems, including Novell technologies, from the previous local authorities that served its citizens. Working with Microsoft Gold Certified Partner Ultima Business Solutions, Torfaen implemented...
- Tags: Environment, Council, Microsoft Corp., Back-office, Microsoft Windows Server 2003, Databases, Operating Systems, Microsoft Windows, Software, Enterprise Software, Data Management
- Case studies
- Tupperware Adds High Tech to High Touch and Increases Efficiency and Ease for Its Sales Force
- It can be a challenge for companies that depend on independent sales forces to deal with marketing and distribution challenges. Innovative companies are finding solutions by implementing integrated, scalable, and dynamic Web-based order management systems that improve distribution, enhance communication, and cut costs. This case study shows how Tupperware North...
- Tags: Oracle Corp., Sales Force, Back-office, Tupperware, Portals, Sales Strategy, Sales Force Management, Data Management, Web Technology, Operational Accounting, Internet, Sales, Finance
- Case studies
- HiTech Telecom Streamlines Workflows, Ensures Future Growth With Scalable Billing Application
- HiTech Telecom is a privately held Australian organization that offers a wide range of voice telephony products and services to 179 carriers globally. As its business grew, HiTech Telecom found that its billing applications continually failed to scale to meet its requirements and also imposed unwelcome complexity. This led the...
- Tags: Billing, Oracle Corp., Voice Telephony, Back-office, Workflow, HiTech Telecom
- Case studies
- Associated Students UCLA Used Microsoft BackOffice to Significantly Expand Its Retail Stores
- With development assistance from AMULET Consulting, ASUCLA mounted an aggressive Web-based expansion to its retail stores, building an ambitious series of electronic commerce sites based entirely on Microsoft BackOffice Server Suite and the Microsoft BackOffice family of Server products. ASUCLA needed to streamline its earlier mixture of UNIX and Microsoft...
- Tags: University Of California At Los Angeles, Microsoft BackOffice, Microsoft Corp., Back-office, Microsoft Windows NT, Operational Accounting, Retail, Microsoft Windows, Servers, Operating Systems, Software, Finance, Hardware
- Case studies
- Microsoft BackOffice Helping Citizens Gain Access to City Services
- New York City, in its efforts to use technology to reinvent government and bring City services closer to where citizens live and work, found at least one solution in information kiosks. A key vendor in the kiosk project, ObjectSoft Corp., used the Microsoft BackOffice Server Suite to create sophisticated functions...
- Tags: Microsoft Access, Microsoft BackOffice, Kiosk, Microsoft Corp., Back-office, Government, Operational Accounting, Enterprise Software, Finance, Software
- Case studies
- Everett Silvertips Recruit Microsoft Small Business Server 2003 for Inaugural Season
- As a minor league hockey team kicking off its inaugural season, the Everett Silvertips needed a complete, stable, and secure IT solution that could run their business-critical line of business application and their back-office operations. SeaDak Solutions combined the off-the-shelf capabilities of Microsoft Windows Small Business Server 2003 with its...
- Tags: Microsoft Windows Small Business Server, Line Of Business, Microsoft Corp., Back-office, Microsoft Windows Small Business Server 2003, Data Management, Operational Accounting, Roi/Tco, Finance, Managerial Accounting
- Case studies
- Oracle Case Study: AGA Linde Healthcare
- With increasing competition in its market, AGA Linde Healthcare realized it needed a solution that would provide deeper knowledge of the customer so that the company could provide products and services to meet customer needs and stay competitive. AGA Linde Healthcare selected Oracle's PeopleSoft Enterprise Customer Relationship Management (CRM) to...
- Tags: Oracle Corp., Back-office, Sales Strategy, Sales Force Management, Operational Accounting, Sales, Finance
- Case studies
- Improved Effectiveness of ITIL Implementation Using the QuintQuest Assessment Tool
- The client, a bank belonging to the world's top ranked financial institutes, wanted to reduce costs by consolidating its backoffice activities within the Latin-American region. A new organizational unit was founded to incorporate the consolidated activities. The new central IT organization faced the challenge to keep the operations ongoing while...
- Tags: Back-office, Tool, ITIL, Process Improvement, It Services, Operational Accounting, Quality, Business Operations, Finance
- Case studies
- Product Re-Engineering - Bizeworld's Pure Soft
- The customer is based in British Columbia, Canada and sells the product and solution to the various retail stores in the areas of inventory management: retailing as well as for retail back office operations. As with any other legacy product, the customer was facing maintainability and quality issues in the...
- Tags: Product, Customer, Re-engineering, Back-office, Object-oriented, Ooa/Ood/Oop, Operational Accounting, Software Development, Software/Web Development, Finance
- Case studies
- Oracle Case Study: Robbins Bros.
- Branded the "World's Biggest Engagement Store," Robbins Bros. has captured the bridal jewelry market, specializing in engagement rings, as well as gifts and services around a couple's romance. The company wanted to integrate disparate systems to create a common platform and business strategy, linking front office and back office data...
- Tags: Oracle Corp., Back-office, Operational Accounting, Customer Relationship Management (CRM), Enterprise Software, Finance, Software
- Case studies
- Oracle Case Study: Remy Corporation
- Since 2001, The Remy Corporation has experienced rapid growth - almost 200 percent from Q1 2003 to Q1 2004 - and the company wanted to move from a tactical to a strategic position in operating its business to maintain growth and competitiveness. In upgrading from Oracle's PeopleSoft Enterprise for Staffing...
- Tags: PeopleSoft Inc., Oracle Corp., Back-office, Operational Accounting, Finance
- Case studies
- From Back Office to Boardroom: Maximizing Business Intelligence Value With a BI Scorecard (Part 2)
- Business Intelligence is often misunderstood. End-users want it fast, management wants it cheap, and the business needs it well executed. How does a BI practitioner accomplish all three? The presenters of this webcast will discuss the BI development lifecycle - from the initial business case through desktop delivery and support...
- Tags: Back-office, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- Webcasts
- Global Infrastructure Reduces Operational Costs and Increases Commercial Agility
- To enable its strategy of growth through acquisition and the fast integration of new locations, Continental Corporation has implemented a scalable, global IT infrastructure that delivers a standard desktop environment. It also supports the efficient management of global licenses. Microsoft Windows Server 2003 and Active Directory, supported by Microsoft Windows...
- Tags: IT Infrastructure, Solution, Information Technology, Microsoft Corp., Back-office, Infrastructure, Microsoft Windows, Microsoft Windows Server 2003, Operational Accounting, Strategy, Operating Systems, Software, Finance, Management
- Case studies
- E-Procurement Provider Helps Small and Medium Enterprises Manage back-office Systems
- IMPAQ created Supplier Portal to help Small and Medium-sized Enterprises (SMEs) maximise the efficiency benefits and savings of e-procurement. To help SMEs integrate their back-office systems with the IMPAQ Supplier Portal, the company created spConnect, which allows customers to view purchase orders, check outstanding invoices, and return messages to suppliers...
- Tags: Small And Medium Enterprise, E-procurement, Microsoft Corp., Back-office, Smb/Sme
- Case studies
- back-office Integration Cuts Time to Ship by More Than Half
- When Code 3 Collectibles began selling high-quality, limited-edition precision models of fire and rescue equipment to collectors, the company's CIO knew that they needed a Customer Relationship Management (CRM) system that would tie its front- and back-office data together. The company looked at many solutions, including PeopleSoft, Onyx, Pivotal, and...
- Tags: Sage Software, Back-office, Integration, Operational Accounting, Finance
- Case studies
- Fast-Growing Manufacturer Steps Up Customer Service Efforts With CRM Solution
- The Orthotic Group's fixation with feet has made it one of Canada's fastest-growing companies. But, like many organizations, The Orthotic Group found its potential constrained by a business system that simply couldn't keep pace with the company's rapid growth. The system was prone to frequent crashes, it was difficult to...
- Tags: Customer Service, CRM Solution, Microsoft Corp., Back-office, CRM, Orthotic Group, Customer Relationship Management (CRM), Product Marketing, Sales Strategy, Operational Accounting, Enterprise Software, Software, Marketing, Sales, Finance
- Case studies
- Sun Life Saves Over £100 Million by Cutting back-office Policy Costs by 60 Per Cent
- Sun Life Financial of Canada (SLFoC), a leading international financial services organisation, decided to operate a closed book for its individual life and pensions products. As part of this process it needed to redesign its IT and administration infrastructure. Marlborough Stirling won the outsourcing contract to manage the portfolio and...
- Tags: Sun Microsystems Inc., Portfolio, Microsoft Corp., Back-office, SLFoC Solution, Databases, Financial Accounting, Storage, Enterprise Software, Software, Data Management, Finance, Hardware
- Case studies
