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- International Insurance Company Streamlines Customer Service With New Portal Solution
- AXA Assistance Germany is an international insurance-services company that offers help and advice to customers 24 hours a day, seven days a week. AXA service centre employees in Munich field a variety of calls and, to address customer queries, must search and aggregate information from disparate sources. With the help...
- Tags: Customer Service, Microsoft Corp., Insurance, AXA Assistance Germany, Product Marketing, Customer Relationship Management (CRM), Portals, Enterprise Software, Marketing, Software, Internet
- Case studies
Additional Resources
- AXA Technology Services Uses VMware ESX Server to Meet Consolidation Goals Without Compromising Performance
- AXA Technology Services, an AXA Group internal service provider organization, provides infrastructure services for AXA Financial. In early 2004, AXA Technology looked to leverage VMware ESX Server and P2V Assistant to consolidate 11 Wintel servers that provide key functionality for AXA Financial's Broker Dealer Infrastructure. With VMware ESX Server, they...
- Tags: Performance, VMware Inc., VMWare ESX Server, VMWare ESX, Servers, Hardware
- Case studies
- Spanish Insurer Reduces Policy Cancellation Rates With SAS
- Top Spanish insurer, AXA Seguros e Inversiones AXA, is a member of global giant The AXA Group. Throughout the year, AXA carries out wide-ranging marketing campaigns in Spain for the various products and services it offers its customers. The company wanted to better understand its customers, be able to carry...
- Tags: AXA Group, SAS Institute
- Case studies
- IBM Case Study: AXA Group
- In 1816, Mutuelle de l'Assurance contre l'incendie was founded in Paris. The following year, Ancienne Mutuelle began operations and since then has grown into the AXA Group of today. AXA e-Services provides half a dozen different types of more or less complex business applications in a business solution provider mode....
- Tags: AXA Group, Solution, IBM Corp., Application Service Providers (ASPs), Insurance, Financial Planning, Enterprise Software, Application Servers, Middleware, Internet, Business Operations, Corporate Insurance, Finance, Software
- Case studies
- AXA Group Uses Virtual Machines to Curb IT Expenses and Modernize Data Centers
- AXA Group is an international financial protection company with 50 million clients and more than 117,000 employees. In 2003, AXA launched a companywide server consolidation program to lower data center costs. When Microsoft Virtual Server 2005 became available, the North American IT group at AXA evaluated it, and the chief...
- Tags: AXA Group, Data Center, Information Technology, Virtual Machine, Data Centers, Storage, Servers, Hardware, Data Management
- Case studies
- On-Shore/Off-Shore Team Delivers CRM Success at AXA Non Life Japan
- AXA wanted to build on the success of its AXA Non Life operation in Japan and establish a strong brand by leveraging the web-based distribution channel. Using a distributed delivery approach that required seamless collaboration among teams in France, Japan and India, AXA Non Life and Capgemini developed a single...
- Tags: Web, Japan, Capgemini, CRM, On-Shore/Off-Shore Team, Channel Management, Marketing
- Case studies
- AXA OYAK Building an Intelligent Enterprise in a Dynamic Market
- With more and more entrants into the Turkish insurance market, AXA OYAK was formed in February 1999 as a partnership that combined the insurance activities and resources, as well as the interests, of AXA and OYAK in Turkey, under one roof. In a free market, winning each new customer can...
- Tags: SAS Institute, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies
- Global Insurance and Services Company Deploys the Microsoft Office Enterprise Project Management Solution to Centralize Project Operations
- AXA Technology Services AXA Tech is the infrastructure subsidiary of AXA Group, which provides products and services that meet evolving insurance, protection, savings, retirement, and estate planning needs. With a global workforce of more than 112,000, AXA Tech needs a better solution for managing projects across the enterprise. AXA Tech,...
- Tags: Project Management, Microsoft Corp., Insurance, Microsoft Office, Office Suites, Software
- Case studies
- SAP Solution Manager Enables Major Insurance Provider to Create Streamlined Support Processes
- With the number of customers and SAP solutions on the rise, AXA's SAP Customer Competence Center required a more efficient tool. This need became particularly acute when the center was tasked with supporting new SAP systems for AXA Group, outside Germany. Also, the new tool had to enable enhanced reporting...
- Tags: SAP AG, Productivity
- Case studies
- Leading Asset Management Firm Enhances IT Services for Employees
- AXA Investment Managers AXA IM is a leading asset manager and part of AXA, the world's leading financial protection group. It manages ?448 billion (U.S.$572 billion) and employs 2,400 people. In this business model, dedicated product specialists work closely with customers to meet their specific asset management requirements. While geographically...
- Tags: Asset, IT Services, Information Technology, Asset Management, Operational Planning, Business Operations
- Case studies
- Insurance Firm Reacts Faster to Unplanned Events With Real-Time Collaboration
- AXA Tech provides key IT and communications services to the AXA Group, one of the world's leading financial protection businesses. Previously, it was difficult for top-level AXA executives to react in real time to unexpected events and to communicate between teams. To address this, AXA Tech deployed Microsoft Office Communications...
- Tags: AXA Group, Collaboration, Financial, Microsoft Corp., Insurance, AXA Tech, Financial Accounting, Telephony, Finance, Networking
- Case studies 2007-12-01
- AXA Australia Uses SAS SRM as a Procurement Temperature Gauge
- With nearly 2,000 employees and A$45.6 billion (US$32.6 billion) funds under management, AXA Australia is one of the country's foremost providers of wealth management and financial protection products and services. In an organization of this size, constant and accurate visibility of external spend patterns is an important part in the...
- Tags: Financial, SAS Institute, Procurement
- Case studies
- AXA Technology Services Reduces Data Security Costs With Public Key Infrastructure
- AXA Technology Services, the support arm of one of the world's largest financial protection and wealth management firms, is responsible for the integrity of vast amounts of sensitive information. Given AXA Group's business model, the use of laptops is a crucial part of everyday working processes, particularly for client-facing staff....
- Tags: Financial, Data Security, PKI, Authentication/Encryption, Digital Security, Microsoft Windows Server 2003, Network Security, Security, Servers, Operating Systems, Microsoft Windows, Software, Networking, Hardware
- Case studies 2007-10-09
- On-Line Solutions Save Time and Increase Efficiency
- AXA is a worldwide leader in the insurance and investment industry, with 50 million clients and presence in 60 countries across Europe, North America and Asia-Pacific. The company was facing few technical problems and wanted a solution to resolve the problems quickly and efficiently. They wanted to obtain reliable and...
- Tags: Hewlett-Packard Co., AXA, Insurance, Financial Planning, Leadership, Strategy, Benefits, Business Operations, Corporate Insurance, Finance, Management, Human Resources
- Case studies
- Germany Screensaver (zip)
- Germany has the second largest population in Europe, after European Russia. Because of its central location, Germany shares borders with more European countries than any other country on the continent. A fascinating free screensaver of German sights.
- Tags: Germany, Wallpaper Screensavers
- Software downloads 2008-01-28
- Financial Services Company Streamlines Employee Information Provisioning
- With the help of an identity-management solution based on Microsoft Identity Integration Server MIIS 2003, AXA Financial, one of the world's leading providers of insurance and other financial products and services, is automating the management of its identity life-cycle processes, synchronizing identities across enterprise stores, lowering administrative costs, and simplifying...
- Tags: Financial, Financial Service, Provisioning, Microsoft Corp., Microsoft Identity Integration Server, Identity Management, Authentication/Encryption, Financial Accounting, Security, Finance
- Case studies
- IT Service Provider Enhances Employee Productivity With New Collaboration Tools
- Responsible for delivering IT services to AXA Group companies, AXA Tech employs 2,200 people, operates in 11 countries, and has an annual budget of ?600 million (U.S.$755 million). To increase collaboration between employees all over the world, reduce travel expenses, and provide access to the latest project documents, the company...
- Tags: Collaboration, Information Technology, Microsoft Office Live, Microsoft Corp., Collaboration Tool, Tool, Microsoft Office, Corporate Communications, Groupware, Office Suites, Software, Marketing, Enterprise Software
- Case studies
- AXA Financial Reports Strong Feedback With SAS
- A man leaves his farm in search of the richest diamond mine in the world only to die penniless when, all along, unknown to him, his own land was rich with the jewels he longed to find. That's the fable at the heart of AXA Financial's ongoing successful marketing program...
- Tags: Financial, SAS Institute
- Case studies
- Using Remote Assistance to Get Help When You Need It
- Remote Assistance provides a way for you to get the help you need when you run into problems with your computer. If you're an experienced user, you can even be the one to use Remote Assistance to directly help your friends and family members. There are three ways to use...
- Tags: Remote Assistance, E-mail, Online Communications
- White papers 2001-08-24
- Pokerplayer Network Germany RSS (widget)
- Pokerplayer Network Germany RSS displays latest news from the Pokerplayer Network Germany Page. This version is the first release on CNET Download.com.
- Tags: Network, Networking
- Software downloads 2007-07-06
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