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- Generic Access Network Dual-Mode Services: Business Case and the Cisco Solution
- The introduction of dual-mode handsets, which support both Global System for Mobile Communications GSM and Wi-Fi, provides mobile operators with a new opportunity to accelerate their customers' conversion to mobile services. By extending GSM voice and data services over the wireless broadband connection in subscribers' homes, mobile operators can take...
- Tags: Business Case, Mobile Operator, Microsoft Access, Mobile, Network, Cisco Systems Inc., GSM, Advertising & Promotion, Manufacturing, Cellular Phones, Wireless, Marketing, Consumer Electronics, Personal Technology
- White papers 2005-11-01
- Avaya Case Study: Strategic Products and Services (SPS)
- SPS has implemented more than 30,000 systems throughout the United States since its inception in 1988. SPS wanted a solution that would enable its workers to seamlessly transition from cellular to WiFi as needed. As a solution the company deployed Avaya one-X Mobile Dual Mode, as employees can switch from...
- Tags: Avaya Inc., SPS, Wireless LANs, Wi-Fi, Wireless
- Case studies
- Avaya one-X Mobile Dual Mode is innovative but lacks carrier support
- On July 16, 2007, Avaya announced a new version of its one-X solution. Avaya one-X Mobile Dual Mode, now available worldwide, allows users to roam between cellular and Wi-Fi networks using Nokia E60, E61, or E70 smartphones. During an interview, Steve Hardy, Avaya Director of Global Product Marketing, explained the...
- Tags: Nokia Corp., Mobile, Avaya Inc., Carrier, Wireless LANs, Wi-Fi, Wireless, Bill Detwiler
- Blog posts 2007-07-26
- Avaya Case Study: PricewaterhouseCoopers
- PricewaterhouseCoopers provides industry-focused assurance, tax and legal and advisory services to build public trust and enhance value for its clients and their stakeholders. The firm wanted a reliable, secure solution that would allow it to network remote offices and one that would support mobile communications applications and contact center functionality....
- Tags: PricewaterhouseCoopers Consulting, Avaya Inc., Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
- Avaya Business Continuity, Mobility Solutions Help MMG Insurance Manage Growth, Improve Responsiveness
- Founded in Houlton, Maine, in 1897, MMG Insurance is a regional property/casualty insurance company which had initially focused on the needs of local farmers. MMG wanted an IP telephony-based communications infrastructure that would satisfy its need for a mobile, scalable solution. MMG also placed a premium on having a proactive...
- Tags: Mobility, Avaya Inc., Business Continuity, Disaster Recovery, It Services, Data Management
- Case studies
- Enterprise Fixed Mobile Convergence: Deploying Dual Mode Devices and Other Options
- Because today's workforce spends much time away from a fixed workspace, the ability to bridge communications between the traditional office desk and the mobile world has become critical for today's IT professional. This webcast discusses about fixed-mobile convergence: what it means, what the benefits are, and how a business can...
- Tags: Mobile, Unified Communications, Convergence, Workforce, Advertising & Promotion, Marketing
- Webcasts 2007-12-01
- Avaya Case Study: Antares Management Solutions
- Antares Management Solutions AMS has a dual focus: business process outsourcing for the insurance industry and information technology outsourcing for small to mid-sized organizations throughout the United States. AMS needed a new communications solution to replace its existing system that was at the end of its life cycle. AMS also...
- Tags: Solution, Avaya Inc., Antares Management Solutions, Business Process Outsourcing (BPO), Outsourcing, Call Centers, Routers & Switches, It Operations, Business Operations, Outsourcing & Subcontracting, Networking
- Case studies
- Cisco 3750 and Avaya P133G2 trunking issue
- I had try to trunk a Cisco 3750 with Avaya P133G2 and until now I don't have any idea what is the right way to do so.The configuration for the cisco switch as per below:Switchport mode trunk dynamic desirable.At the Avaya swith I had configured the trunk mode also at...
- Tags: harmili@..., Avaya Inc., Cisco 3750, Cisco Systems Inc.
- Discussion threads 2007-04-23
- Generic Access Network Dual-Mode Services: Architectural and Security Implications
- The introduction of dual-mode handsets, which support both Global System for Mobile Communications GSM and Wi-Fi, provides mobile operators with a new opportunity to accelerate their customers' adoption of mobile services. By extending GSM voice and data services over the wireless broadband connection in subscribers' homes, mobile operators can take...
- Tags: Security, Microsoft Access, Mobile, Network, Cisco Systems Inc., GSM, Advertising & Promotion, Cellular Phones, Wireless, Marketing, Consumer Electronics, Personal Technology
- White papers 2006-01-31
- Avaya IP Solutions Help Honda Racing F1 Gain a Competitive Edge in Formula 1 Racing
- Honda Racing F1 is a seven-year-old racing team and has emerged as a leader on the Formula 1 racing circuit. Widely dispersed mobile teams, as well as distributed HQ campus faced high costs and inconsistent quality in mission-critical communications; rapid growth in workforce hindered collaboration among work locations. As a...
- Tags: Mobile, Honda Motor Co., IP, Avaya Inc., Honda Racing F1, Team Management, Advertising & Promotion, Network Technology, Management, Marketing, Networking
- Case studies
- Sichuan Mobile Building Customer Satisfaction With Avaya Contact Centre Solution
- Founded in July 1999, Sichuan Mobile Communications is one of the 21 wholly-owned subsidiaries of China Mobile, with a total of more than 8 million GSM subscribers in the province. In order to remain competitive and to provide the best customer service, the company needed to expand its contact centre...
- Tags: Mobile, Customer Satisfaction, Avaya Inc., Product Marketing, Cellular Phones, Marketing, Consumer Electronics, Personal Technology
- Case studies
- Avaya Case Study: State of Chihuahua
- Chihuahua is a state in northwestern Mexico that extends over 247,084 square kilometers. The government of the state of Chihuahua wanted to leverage its robust Internet Protocol IP network and add enhanced feature functionality available from Avaya to improve communication between citizens and state entities. The government of the state...
- Tags: Avaya Inc., Chihuahua, Government, Vertical Industries, Enterprise Software, Software
- Case studies
- Avaya Case Study: Kansas State University
- KSU needed to deploy an in-building wireless network on campus that is simple, reliable and requires minimal maintenance. For the mobile user, an easy to manage wireless telephone is a critical aspect of worry and hassle free communications. From a telephony standpoint, KSU is now an "All Avaya" campus and...
- Tags: Avaya Inc., Telecom & Utilities, VOIP, Wireless, Wi-Fi, Telecommunications, Networking
- Case studies 2007-06-01
- Avaya SIP Enablement Services (SIP) 3.0 / Ports and Protocols
- This white paper covers the network ports and protocols used by the Avaya Converged Communications Server 3.0 SES, Avaya SIP User Agents (includes Avaya IP Softphone R5.x, Avaya SIP Softphone, and Avaya SIP Phones), and other Avaya SIP entities. This includes the following - SES and other SES's, SES and...
- Tags: SIP, Avaya Inc., SES, Session Initiation Protocol (SIP), Emerging Technologies
- White papers 2005-08-12
- Danfoss Finland Ensures Sales Staff Is Available for Customers With Nokia Smartphones and Avaya Mobility Solutions
- The Danfoss Group is a privately held global company and a leader in developing and manufacturing mechanical and electronic products and controls. The company wanted to mobilize sales staff so they can stay in touch with customers and headquarters whilst traveling and to reduce telephony costs. The Nokia S60 smartphones...
- Tags: Nokia Corp., Smart Phone, Mobility, Avaya Inc., Danfoss Finland, Danfoss Group, Smart Phones, Sales Strategy, VOIP, Telecom & Utilities, Telecommunications, Sales Force Management, Consumer Electronics, Personal Technology, Sales, Networking
- Case studies
- Settings File Creation & Release Notes: Avaya one-X Mobile for S60 3Rd Edition
- Avaya one-X Mobile for Nokia S60 mobile phones lets workers put their office phone in their pocket. The solution equips Nokia S60 enterprise smart phones with access to Avaya's flagship Avaya Communication Manager Software, enabling users to be accessible via one business number and use a single voicemail system whether...
- Tags: Solution, Mobile, IBM Lotus Notes, Avaya Inc., Advertising & Promotion, Telecom & Utilities, Marketing
- White papers 2007-01-01
- Avaya Case Study: Research and Research
- Founded in 1989, Research & Research (R&R) expertly handles a full spectrum of research areas: from market research and politico-social surveys to strategy consultation. As a marketing service firm, the staff of R&R needed a mobile office system, which would help them avoid missing any calls from clients anyplace and...
- Tags: Avaya Inc., VOIP, Telecom & Utilities, Telecommunications, Advertising & Promotion, Marketing Research, Strategy, Networking, Marketing, Management
- Case studies
- Dual-band BlackBerry unveiled
- The first Blackberry dual mode handset has been finally announced. The BlackBerry 8820 combines EDGE/GPRS/GSM cellular and Wi-Fi connectivity for data access and voice support via UMA unlicensed mobile access for fixed mobile convergence. It will be available in the United States through AT&T this summer. Here's...
- Tags: RIM BlackBerry, Handhelds, Hardware, Arun Radhakrishnan
- Blog posts 2007-07-23
- Mitel Versus AVAYA
- I'm supposed to give a study for upgrading my AVAYA Definity R11 to AVAYA CM4 ot to replace it with Mitel Can anybody help me and give me any comparison between AVAYA and Mitel
- Tags: alaaay@..., Avaya Inc., Mitel Networks
- Discussion threads 2007-10-01
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