Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Avaya Mobility Solution Keeps Richards Butler's Legal Eagles in Touch No Matter Where They Fly
- Richards Butler is an international law firm headquartered in London, England, with branch offices all over the world. The lawyers at Richards Butler wanted their clients to feel that they could contact a lawyer at the firm at any time, whenever the need arose. Richards Butler deployed Avaya Modular Messaging...
- Tags: Mobility, Avaya Inc., Avaya Mobility Solution, Richards Butler, Fax, Internet, Litigation, Groupware, E-mail, Advertising & Promotion, Business Operations, Enterprise Software, Software, Online Communications, Marketing
- Case studies
Additional Resources
- Investcorp International Uses an Avaya Mobility Solution to Maintain Contact All Around the Globe
- Investcorp International, a global investment group, helps its professional staff communicate more effectively in-house and on the road by using an Avaya Mobility Solution for efficient, consolidated access to voice, e-mail and fax messages. Investcorp International wanted a communications platform that would link its worldwide employees by enabling them to...
- Tags: Mobility, Avaya Inc., Fax, E-mail, Online Communications
- Case studies
- Avaya Teleworker Solution Enables Business Continuity
- By linking people, processes and resources, Avaya mobility and collaboration solutions are keeping Avaya associates in touch and productive-no matter where they go, and regardless of business contingencies that could stop other companies cold. The challenges faced were to ensure uninterrupted business operations and process, voice services, and customer interface...
- Tags: Avaya Inc., Business Continuity, Groupware, Telecommunications, Enterprise Software, Software
- Case studies
- Avaya Business Continuity, Mobility Solutions Help MMG Insurance Manage Growth, Improve Responsiveness
- Founded in Houlton, Maine, in 1897, MMG Insurance is a regional property/casualty insurance company which had initially focused on the needs of local farmers. MMG wanted an IP telephony-based communications infrastructure that would satisfy its need for a mobile, scalable solution. MMG also placed a premium on having a proactive...
- Tags: Mobility, Avaya Inc., Business Continuity, Disaster Recovery, It Services, Data Management
- Case studies
- Bank Nusantara Parahyangan Achieves Cost Savings, Improves Work Productivity and Enhanced Customer Service With Avaya IP Telephony Solution
- PT Bank Nusantara Parahyangan Tbk BNP, then known as Bank Pasar Karya Parahyangan, was established in 1972. Bank Nusantara Parahyangan was looking to enhance its quality of service, provide their customers with professional and reliable financial services, reduce its operational expenditure and improve its business processes through integration of its...
- Tags: Bank, Customer Service, Telephony, IP Telephony, Avaya Inc., Bank Nusantara Parahyangan, Financial Services
- Case studies
- Why the Boston Red Sox Champions Chose IP Telephony
- The Boston Red Sox implemented an Avaya IP Telephony solution to cut costs and increase productivity. Their Avaya mobility solution allows the team to stay connected when on the road, and an Avaya contact center solutions help manage record ticket sales.
- Tags: Telephony, Boston Red Sox, IP Telephony, IP, Avaya Inc., VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies 2005-05-01
- Avaya Takes a Page From Its Book on Mobility to Boost Its Productivity, Responsiveness and Create a Branded Customer Experience
- Launched as a separate company in 2000, as the technology boom was coming to an end, Avaya chose to strengthen and streamline its business, get revenues flowing and increase the resilience and agility of its operations. To do this, the independent company would have to meet the needs of its...
- Tags: Mobility, Avaya Inc.
- Case studies
- Avaya Case Study: Leonard, Street and Deinard
- The law firm of Leonard, Street and Deinard was founded in Minneapolis in 1922. The firm needed to replace its legacy Octel messaging system to one that went beyond traditional voice mail capabilities and offered attorneys and client's greater access and flexibility. The firm also needed a communications system that...
- Tags: Messaging, Avaya Inc., Attorney, Groupware, Telecommunications, Enterprise Software, Software
- Case studies
- Charter Steel Relies on Avaya IP Telephony and Mobility Solutions to Deliver Just-in-Time Advantage
- Charter Steel wanted to ensure its competitive advantage of 95 percent. Charter Steel's goal was clear - to implement a highly reliable converged communications solution while simultaneously cutting costs. Charter Steel was able to upgrade to an Avaya IP Telephony Solution and protect much of its existing investment by implementing...
- Tags: Telephony, IP Telephony, Mobility, JIT, Avaya Inc., Charter Steel, VOIP, Quality, Telecommunications, Networking, Business Operations
- Case studies
- Sutherland Asbill & Brennan Wins With Avaya Mobility Solution
- Sutherland Asbill & Brennan LLP is known for solving challenging business problems and resolving unique legal issues for many of the nation's largest companies. With disparate telephone systems and only partially integrated telecommunications technology across six offices, Sutherland was faced with many communication challenges. As a solution the firm moved...
- Tags: Mobility, Avaya Inc., Sutherland Asbill & Brennan LLP, Telecommunications, Telecom & Utilities
- Case studies
- Avaya Case Study: County of Marin
- One of nine San Francisco Bay Counties, Marin County is linked to San Francisco by the Golden Gate Bridge and bordered by Sonoma County and the Pacific Ocean. Upgrading the system to a new communications infrastructure would be a massive project with the need for minimal disruption during the cutover....
- Tags: Avaya Inc., Groupware, Enterprise Software, Software
- Case studies
- Asiainfo Improves Operation Efficiency and Reduces Costs With Avaya Intelligent Communications Solutions
- Founded in 1993, AsiaInfo Holdings, Inc. AsiaInfo is a leading provider of high-quality software, services and customer solutions to key industry sectors. The company wanted to build a new communications system to meet the needs of business development and expansion, while improving operational efficiency mobility and reducing costs. This was...
- Tags: Mobility, Avaya Inc., Asiainfo
- Case studies
- Avaya Mobility and Business Continuity Solutions Help RiskMetrics Group Deliver Personalized, Attentive Client Service Worldwide
- RiskMetrics Group is a financial risk management firm that provides financial analytics and wealth management solutions to hundreds of financial institutions, corporations and central banks worldwide. The challenge was to connect the company's offices as a virtual enterprise for improved internal communications and collaboration, faster and more attentive client service,...
- Tags: Financial, Mobility, Avaya Inc., Business Continuity, RiskMetrics Group, Disaster Recovery, It Services, Financial Accounting, Data Management, Finance
- Case studies
- FANUC Robotics America, Inc. Uses Avaya Contact Center and Mobility Solutions to Provide Personal Touch
- FANUC Robotics wanted to create a branded customer service experience, providing its customers with intuitive and reliable ways to interact with its talented team of engineers in its Customer Resource Center CRC - ordering parts, requesting service calls, and/or receiving technical support. In turn, FANUC Robotics realized this superior customer...
- Tags: Mobility, Contact Center, Avaya Inc., Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
- Avaya Case Study: Philadelphia School District
- With 270 schools serving nearly 200,000 students, Philadelphia is the nation's 7th-largest school district. Spread over a wide area with vastly disparate needs, the School District of Philadelphia has a particular challenge in closing the achievement gap that exists between Philadelphia's inner city youth and its more affluent suburbanites. The...
- Tags: Philadelphia, Avaya Inc., Groupware, Enterprise Software, Software
- Case studies
- PTTEP Selects Avaya IP Telephony to Reduce Costs and Create a More Effective Workforce
- PT Exploration and Production Public Company Limited PTTEP was established by the Thai government in 1985 to ensure Thailand's energy stability as well as to minimize costly petroleum imports. The challenge was to become Thailand's pre-eminent energy corporation with a fully integrated oil and gas business, PTTEP needed a communications...
- Tags: Telephony, IP Telephony, Avaya Inc., Workforce, PTTEP, VOIP, Telecom & Utilities, Telecommunications, Networking
- Case studies
- SCT Thailand Selects AVAYA IP Telephony Solution, Achieving Cost Reduction With Reliable Connection to More Than 20 Overseas Offices
- SCT Co., Ltd. is one of Thailand's established and reputable international trading companies. SCT Thailand was looking to enhance its workflow and processes and reduce its operational expenditure by upgrading its legacy PBX system and integrating telephony applications with its ERP network infrastructure system. As a solution the company decided...
- Tags: Telephony, Microsoft Office, Cost Reduction, IP Telephony, Avaya Inc., SCT Thailand, VOIP, Telecom & Utilities, Telecommunications, Network Administration, Networking
- Case studies
- Avaya Case Study: Cendant Mobility
- Two of the most stressful situations a person can face in life are changing jobs and moving. Relocating employees of client organizations who are dealing with these activities simultaneously contact Cendant Mobility with multiple issues and pressing time constraints. These customers call with questions regarding car rentals, reimbursement checks, insurance...
- Tags: Cendant Mobility, Avaya Inc., Call Centers, Insurance, Customer Relationship Management (CRM), Financial Planning, It Operations, Business Operations, Corporate Insurance, Enterprise Software, Software, Finance
- Case studies
- Avaya Slashes Millions From IT Budget With Enterprise Virtual Private Network Solution
- The Avaya Information Technology IT team was challenged to do its share-and then some-to keep the company strong. The goal was to cut the Avaya networking budget by 30 percent, while improving the company's ability to keep its global communications operating smoothly. For a solution, the Avaya team turned to...
- Tags: Information Technology, Avaya Inc., VPNs, Team Management, Network Security, Telecommunications, Networking, Security, Management
- Case studies
- Avaya Rocket Success Story
- Established in 1997, Rocket Ansa-Call was one of the pioneers in offering outsourced, personalized contact centre facilities to small and medium-sized businesses in the UK. Rocket Ansa-Call was looking to implement a scalable, easily configured, leading edge contact centre. As a solution Rocket Ansa-Call initially chose an Avaya IP Office...
- Tags: Solution, Avaya Inc., Call Centers, Customer Relationship Management (CRM), Smb/Sme, It Operations, Enterprise Software, Software
- Case studies
- << Previous
- page 1 of 1
- Next >>
