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TechRepublic Resources
- Welcome to the Exchange 2007 Availability Service
- One of Outlook's most useful features is the capability of providing you with free/busy information for everyone in your organization. It appears to the user to be something that "just works." But it's more complicated than that. One of Outlook's most useful features is the capability of providing...
- Tags: Scott Lowe MCSE, Groupware, Microsoft Office, E-mail servers, ItÂ, Availability Service, public folder, Microsoft Outlook, Microsoft Exchange Server 2007, E-mail Administration Tips Newsletter, Information, Office Suites, Software, Enterprise Software
- Technical articles 2006-11-21
Additional Resources
- ITIL Basics - Availability Management
- Availability Management is the practice of identifying levels of IT Service availability for use in Service Level Reviews with Customers.. The webcast provides information on ITIL Availability Management.
- Tags: Nextslm.org, Availability Management, ITIL, Process Improvement, It Services, Quality, Business Operations
- Webcasts
- Monitoring Application Performance and Availability Using Service Availability
- To operate any business effectively, you need to know whether an application is available and how much time that application takes to process user activity so that you can minimize the impact to users if any problems develop. Service Availability provides automated, real-time monitoring of availability and response time, immediate...
- Tags: Availability, Performance, Monitoring, Concord Communications Inc., E-health, Healthcare
- White papers 2004-11-23
- Availability Management Planning Guidelines
- This paper explains the Availability Management. The goal of Availability Management is to ensure that systems, networks, applications, workstations, and services are available to the customer when needed. Many factors outside of the defined Availability Management process affect actual availability, but it is this process that focuses on whether service...
- Tags: IBM Corp., Workstations
- White papers 2003-02-01
- On Programming Models for Service-Level High Availability
- This paper provides an overview of existing programming models for service-level high availability and investigates their differences, similarities, advantages, and disadvantages. Its goal is to help to improve reuse of code and to allow adaptation to quality of service requirements. It further aims at encouraging a discussion about these programming...
- Tags: Programming Model, QoS, Oak Ridge National Laboratory, Programming
- White papers 2006-11-30
- IBM Challenges Availability Management Status Quo
- This white paper begins by describing how availability management capabilities need to evolve to support Service-Oriented Architecture SOA and virtualized architectures. It then discusses how IBM's availability strategy and new product/service introductions respond to these needs by challenging the traditional systems-oriented view of availability with a more services-centric perspective. It...
- Tags: SOA, Datamonitor, IBM Corp., Service-Oriented Architecture (SOA), Web Services, Service Level Management, Middleware, Enterprise Software, Software, It Operations, It service Management
- White papers 2005-10-01
- How CA's Structural Approach to Service Availability Brings Distinctive Advantages to IT Effectiveness
- CA's vision, and its stated commitment to support what it calls "Enterprise IT Management," or EITM, is to unify and simplify both the deployment, use and integration of management solutions and the tasks and processes surrounding IT management itself. Within that vision, one of CA's core pillars is to improve...
- Tags: Service Management, Information Technology, Service Availability, Computer Associates International Inc., It Services, Strategy, Management
- White papers 2006-05-01
- IT Availability: Removing Chance From the Equation
- Excellent service is not just a key ingredient in customer satisfaction, it's a customer keeper. Customer loyalty can disappear in moments with a slip in availability and reliability of service. Technology advances have spawned improvements to the availability and reliability of IT infrastructures, but these technology improvements alone are not...
- Tags: Availability, Information Technology, Service, Strategy, Management
- Webcasts
- Tellabs ServiceAssured Upgrade With the Tellabs 8800 Multi-Service Router Series
- Multi-service routers deployed at the edge of the network are required to maintain continuous system availability while supporting more incoming customer traffic. The Tellabs 8800 Multi-service Router Series is the industry's first carrier-class multi-service platform that meets the challenge of providing continuous system availability. Service providers are increasingly offering specific...
- Tags: SLA, Tellabs, System Availability, Router, Tellabs 8800 Multi-service Router Series, Service Level Management, It Operations, It service Management
- White papers 2005-08-01
- Power Shift: Meeting SLAs in the New IT Service Delivery Model
- In IT departments, the emphasis is on delivering high levels of service availability. As these organizations have become more oriented toward serving internal customers, meeting Service Level Agreements SLAs has emerged as a top priority, since revenue-generating and otherwise business-critical applications must be highly available. Unfortunately, current approaches to delivering...
- Tags: BMC Software Inc., SLA, Information Technology, Service Availability, Server, Service Oriented Resource Management, Service Level Management, It Management, It Operations, It service Management
- White papers 2006-06-29
- Technical White Paper for MSCG High Availability
- With rapid development of IP technologies, the value-added services are finding wider application on the Internet. Such services as IPTV, NGN/3G and enterprise VPN interconnection put forward higher requirements on the availability of IP telecom bearer networks. The availability requirement on the carrier-level operator network has three levels which is...
- Tags: Network, IP, Huawei Technologies Co. Ltd., Telephony, Networking, Telecom & Utilities, Telecommunications, Network Technology
- White papers 2007-10-15
- Understand service vs. server availability
- Five-nines up time... 99.8% system availability. When it comes to assessing a department, IT often cites system availability as a metric to be used. However, in most cases, this is a fundamentally flawed metric to share with people outside the IT group. To the end user and to the business,...
- Tags: Information Technology, Metric, Server Availability, Servers, Hardware, Scott Lowe
- Blog posts 2008-03-29
- Best Practices for Optimizing Availability During Unplanned Outages Using Oracle Clusterware and Oracle Real Application Clusters
- Oracle Clusterware and Oracle Real Application Clusters RAC software version 10g Release 2 Patchset 2 (10.2.0.3) provide the infrastructure that enables high availability for end-user applications. The goal of this paper is to describe best practices that optimize the availability of applications supported by Oracle Clusterware and Oracle RAC during...
- Tags: Oracle Corp., Best Practice, Outage, Oracle Real Application Cluster, Blade Servers, Databases, Enterprise Software, Servers, Hardware, Software, Data Management
- White papers 2007-03-01
- Managing SOA application service levels, performance and availability
- Service-oriented architecture SOA enables IT to increase agility and to lower costs. However, because of the added complexity, you need to manage SOA services and applications built with SOA to ensure their performance and availability meets the needs of the business. This white paper provides an overview of...
- Tags: Hewlett-Packard Co., Performance, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2007-05-01
- Industry Standard for Availability SLAs?
- Hello,Does anyone have any good resources of "industry" standards when it comes to setting application or service availability SLA targetsMy company is currently in a high growth mode, and in the continuing effort of highlighting IT value, we are currently in the process of establishing IT application & service availability...
- Tags: industry, industry standard, information technology, ITIL, matt@..., service availability, SLA
- Q&A 2005-09-20
- Service Level Management: Best Practices White Paper
- This document describes service level management and service level agreements SLAs for high availability networks. It includes critical success factors for service level management and performance indicators to help evaluate success. The document also provides significant detail for SLAs that follow best practice guidelines identified by the high availability service...
- Tags: High Availability, Best Practice, Service Level Management, Service Management, It Operations, It service Management
- White papers
- Microsoft High Availability Overview
- High availability is a top priority for many business operations. From small, specialized businesses to global enterprises, competition requires more and more companies to service customers, partners, and computers around the clock. The increased reliance on server-based systems to power business means that those server services also need to keep...
- Tags: High Availability, Server, Microsoft Corp.
- White papers 2008-01-01
- Resolving System Problems in Real Time, Not Human Time!: Improving Service Availability Through Automation
- CA offers best-of-breed applications that are truly integrated and span distributed and mainframe environments to ensure high quality service, as well as optimal system availability, throughput and performance.
- Tags: Computer Associates International Inc., Automation, Mainframes, Servers, Hardware
- Webcasts
- Providing High Availability for SAP Resources
- Oracle Clusterware can provide high availability for SAP resources just as it does for Oracle resources. Oracle has created an Oracle Clusterware tool, SAP ConTroL SAPCTL, to enable users to easily manage SAP high availability resources. SAPCTL provides an easy-to-use interface to administer the resources, scripts, and dependencies of Oracle...
- Tags: Oracle Corp., High Availability, SAP AG, SAPCTL
- White papers 2006-04-01
- HP StorageWorks B-Series Multi-Protocol Router for Business Continuity White Paper
- Businesses face increasing threats to the security and availability of systems and data - viruses, hackers, terrorism, and natural disasters - as well as growing internal pressures. Business Continuity and Availability (BC&A) solutions enable to take an integrated approach to mitigating operational risk, maximizing IT availability, and reducing the cost...
- Tags: Hewlett-Packard Co., HP StorageWorks, Compliance, Business Continuity, It Services
- White papers 2006-01-01
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