Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Availability Management Planning Guidelines
- This paper explains the Availability Management. The goal of Availability Management is to ensure that systems, networks, applications, workstations, and services are available to the customer when needed. Many factors outside of the defined Availability Management process affect actual availability, but it is this process that focuses on whether service...
- Tags: IBM Corp., Workstations
- White papers 2003-02-01
- IBM Challenges Availability Management Status Quo
- This white paper begins by describing how availability management capabilities need to evolve to support Service-Oriented Architecture SOA and virtualized architectures. It then discusses how IBM's availability strategy and new product/service introductions respond to these needs by challenging the traditional systems-oriented view of availability with a more services-centric perspective. It...
- Tags: SOA, Datamonitor, IBM Corp., Service-Oriented Architecture (SOA), Web Services, Service Level Management, Middleware, Enterprise Software, Software, It Operations, It service Management
- White papers 2005-10-01
- Introducing ITIL Availability Management
- Those involved in IT Service Management who have had some exposure to ITIL, and who wish to find out more about what is involved in Availability Management. This paper explains some of the basics of Availability Management, providing practical help and examples wherever possible. At the end of this White...
- Tags: ITIL, Process Improvement, It Services, Service Level Management, Quality, Business Operations, It Operations, It service Management
- White papers 2006-11-29
- How CA's Structural Approach to Service Availability Brings Distinctive Advantages to IT Effectiveness
- CA's vision, and its stated commitment to support what it calls "Enterprise IT Management," or EITM, is to unify and simplify both the deployment, use and integration of management solutions and the tasks and processes surrounding IT management itself. Within that vision, one of CA's core pillars is to improve...
- Tags: Service Management, Information Technology, Service Availability, Computer Associates International Inc., It Services, Strategy, Management
- White papers 2006-05-01
- FactotumNOW IT Management Repository (zip)
- The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring HP SIM and GFI NSM and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base that assists during incident management, and asset...
- Tags: Asset, Disk, Monitoring, Asset Management, Operational Planning, Business Operations
- Software downloads 2006-08-15
- High Availability With Cisco Active Network Abstraction
- The high-availability characteristics of the Cisco Active Network Abstraction ANA system are based on distributed software architecture with internal process monitoring and interunit active-passive clustering and failover. The high-availability solution scales in capacity and performance with the Cisco ANA system, with no performance bottleneck or single point of failure. The...
- Tags: Performance, Network, High Availability, Cisco Systems Inc.
- White papers 2007-05-01
- Delivering High Availability for Mission-Critical Applications in a Windows Server Environment
- As Windows Server moves up into the datacenter, more organizations are running mission-critical applications on Windows - Microsoft Exchange and applications based on Microsoft SQL Server are the most obvious examples. With increasing scale, comes increasing management complexity. IT professionals who attend this webcast will learn how Veritas Storage Foundation...
- Tags: Symantec Corp., Microsoft Windows Server, Environment, High Availability, Microsoft Windows, Operating Systems, Software
- Webcasts 2008-06-03
- The Future of High-Availability
- High-Availability solutions have evolved significantly over the past couple of years; many of today's solutions combine mirroring or replication technologies with intelligent management software to enable geographic separation of cluster nodes and storage to provide disaster recovery within the High-Availability framework. High-availability solutions as opposed to massive compute solutions, like...
- Tags: Solution, High-Availability.Com, Disaster Recovery, Data Management
- White papers 2006-03-24
- VMware Infrastructure: Automating High Availability (HA) Services With VMware HA
- VMware Infrastructure 3 delivers comprehensive virtualization, management, resource optimization, application availability and operational automation capabilities in an integrated offering. VMware High Availability HA, a new capability in VMware Infrastructure 3, helps customers improve service levels for any application by implementing cost-effective virtualization-based high-availability solutions that are both easy to use...
- Tags: High Availability, VMware Inc., VMware Infrastructure 3
- White papers 2006-06-05
- SUSE Linux Enterprise 10: High Availability Storage Foundation
- The documentation requirements accompanying recent compliance regulations force companies to continually increase their data storage. This growth not only drives demand for capacity, it also creates a need for storage management that can handle the growing data. Since business continuity relies on uninterrupted access to information and services, the storage...
- Tags: High Availability, SuSE Linux Enterprise Server, SuSE Linux, SuSE, Storage, Storage Management, Open Source, Hardware
- White papers 2006-07-01
- Monitoring Application Performance and Availability Using Service Availability
- To operate any business effectively, you need to know whether an application is available and how much time that application takes to process user activity so that you can minimize the impact to users if any problems develop. Service Availability provides automated, real-time monitoring of availability and response time, immediate...
- Tags: Availability, Performance, Monitoring, Concord Communications Inc., E-health, Healthcare
- White papers 2004-11-23
- Service Level Management: Best Practices White Paper
- This document describes service level management and service level agreements SLAs for high availability networks. It includes critical success factors for service level management and performance indicators to help evaluate success. The document also provides significant detail for SLAs that follow best practice guidelines identified by the high availability service...
- Tags: High Availability, Best Practice, Service Level Management, Service Management, It Operations, It service Management
- White papers
- Consultant's Corner: High Availability
- The phrase high availability has been used to describe several types of IT architecture for some time, but people are often confused by the terminology with regard to the concepts, costs, and caveats associated with it. For some organizations, high availability may be the required recovery strategy. For others, it...
- Tags: High Availability
- White papers
- A look at some more AX4/iSCSI availability diagrams
- Your comments on AX4 & iSCSI high availability were very informative and provided a number of idea for improving on the described availability scenario. In this post, Scott Lowe continues the availability discussion. by Scott Lowe
- Tags: Scott Lowe, iSCSI, Scenario, VMWare ESX Server, Ip storage, Storage Area Networks (SAN), Network Technology, Servers, Storage, Hardware, Networking
- Blog posts 2008-11-16
- Canon Ensures Continuous and Consistent Customer Services With Simplified IT Management
- Canon is one of the world's leading brands in office equipment and photographic technologies, and has more than 200 subsidiaries in key locations such as Japan, Europe and the Americas. To grow existing accounts and attract new customers, Canon must provide responsive and efficient customer services. Support and sales staff...
- Tags: Customer Service, IT Administration, Information Technology, Computer Associates International Inc., Canon Inc., Sales Strategy, Product Marketing, Customer Relationship Management (CRM), Strategy, Sales, Marketing, Enterprise Software, Software, Management
- Case studies 2008-03-27
- Standards-Based Design and Management for Ensuring Database and Application Service Availability
- Complex systems must be well-designed and smartly managed to deliver superior results. In the database world, superior results mean high service availability, optimal performance and streamlined management processes. With the right modeling solutions to help the user survey, model, create, and control the applications, used in conjunction with the right...
- Tags: Computer Associates International Inc., Standards, Storage, Databases, Hardware, Enterprise Software, Software, Data Management
- Webcasts
- SQL Server 2005 High-Availability Capabilities
- Information and data management changes rapidly. Every day, organizations find themselves managing more systems with increasing amounts of data. Users of enterprise applications require high availability - constant and reliable access to data and the systems that manage it. Businesses also face pressure to reduce IT maintenance costs and direct...
- Tags: Microsoft SQL Server, Microsoft Corp., Microsoft SQL Server 2005, Data Management, Databases, Enterprise Software, Storage, Software, Hardware
- Resource centers 2005-11-07
- Achieving High Availability on a Linux Two-Node Cluster Using Oracle's Maximum Availability Architecture
- As more system capabilities are introduced, system administrators find it increasingly difficult to integrate the features for a unified High Availability HA solution meeting their business requirements. In the absence of a clear and cohesive solution, information technology managers might rely on hiring consultants to determine the appropriate HA system...
- Tags: Linux, Oracle Corp., High Availability
- White papers 2007-02-01
- Redefining the Entry Class: Secured Availability
- When it comes to mission-critical workloads, the new HP Integrity raise the bar for secured availability by offering a full breadth of component and system level availability features.
- Tags: Hewlett-Packard Co.
- Webcasts 2007-01-01
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