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- RAG INFORMATIK GmbH Drives automation in SLA Management
- RAG INFORMATIK GmbH, one of the largest IT Service Providers in Germany, is firmly committed to raising the degree of automation in Service Level Management. The objective of RAG's automation initiative is "Handling more business without additional IT staff." This required the raw monitoring data to be leveraged for customer-centric...
- Case studies
- How to Use automation and Virtualization to Improve Service Levels of Your Applications
- Ninety percent of data center resources are sitting idle waiting for usage spikes. Because applications are tightly coupled to the machines on which they run, dedicated hardware must be set aside each time a new application is put into production. Over-provisioning translates into millions of dollars of unused assets. Create...
- White papers
- Virtual Lab automation: Reducing IT Costs and Shortening the Application Development Cycle
- This white paper explains how a Virtual Lab Automation VLA system can help ISVs and other development organizations shorten the application development cycle and: Eliminate server sprawl Reduce the overhead associated with system setup and provisioning Avoid costly system failures once software goes into production To...
- White papers
- JP1/SD Builds the Infrastructure Management for HEBEI Business Office's Electronic Government Affair Platform
- HEBEI Business Office, which was built in August, 2003, was ever a government department which begins information building earliest and most. With the continuous increase and extension of system scope and application, the quality of system running is required more reliability. It is no use to solve the problem by...
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- The Reference Guide to Data Center automation
- This Realtimepublishers guide explains how data center automation can help your IT department do more with less. It offers valuable information on the concepts, techniques, and technologies that can help you better manage your computing infrastructure. From organizing content according to ITIL best practices to configuring network components, an automated...
- White papers
- PCI Compliance: Case Studies in Achieving Good Governance Through automation
- Businesses are attempting to cost effectively comply with PCI mandates, but achieving good governance and successfully addressing this problem means having a comprehensive view; one that spans across the need to understand regulatory requirements to performing technical assessments. Through Symantec's Control Compliance Suite and Policy Manger organizations can easily formalize...
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- Beijing Zhongguancun (Haidian) Science Park Administrative Committee Achieves a Higher Level of Office automation With Intel Platforms Running the Linux Operating System
- Employees at the Henan Nanyang Oilfield Company need access to powerful desktop PCs to handle all the tasks required in oil and gas exploration, and oilfield construction. The oilfield has deployed a high-speed fiber-optic network but until recently, they were using legacy PCs that severely hampered their work and made...
- Case studies
- Using Rules Based automation With BMC MAINVIEW AutoOPERATOR
- The presenter of this webcast will discuss the latest enhancements to BMC MAINVIEW AutoOPERATOR - the platform of choice for improving mainframe service levels and developing automated solutions for resolving problems within the data center.
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- Lombard Raises Efficiency With Business automation
- Lombard International Assurance is firmly established as the market leader of the EU cross-border life assurance industry and is the largest of Luxembourg's pan-European life assurance companies. The company wanted to increase this business and be ready to cope with higher volume - yet the current system required each message...
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- City of Englewood Empowers Employees With Better Information and automation
- The City of Englewood is centrally located within the Denver metropolitan area. Englewood offers a small town atmosphere of community with all the benefits of a larger metropolitan area nearby. The challenge was to boost efficiency of business processes and empower end users; replace 20-year-old information system, which required constant...
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- REV automation: Better than Tape
- Iomega's REV removable hard disk solution available in desktop, internal, and built in applications also has a quite popular automation device ideal for small businesses wanting to replace cumbersome tape automation. Learn about this unique 8 disk USB 2.0 interface REV Loader - why it's better than tape, and...
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- Remend Brings Web-Based automation and Collaboration to Mortgage Servicing
- Despite many dramatic changes in the mortgage industry - more loan types and funding sources, increased regulation and an influx of higher-risk borrowers - most mortgage lenders and servicers still use IT systems designed for a much simpler lending environment. This often results in inefficient internal processes with limited reporting...
- Case studies
- Optimize IT Service Management With Workload automation
- This webcast shows how Orsyp's Enterprise Job Scheduler integration into HP OpenView can provide a more complete service view and assist in meeting SLAs.
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- Opalis Software Contributes to Steria's Successful automation of IT Operations
- Attention to automating IT operations and management represents something relatively new for an industry that was previously focused on traditional cost-cutting measures. By using Opalis Software's Integration Server in conjunction with HP OpenView Operations and Service Desk, Steria is making significant gains in operational efficiency and reliability - benefits that...
- Case studies
- Business Process Driven automation at UC4: How Business Process Visibility and automation of Key Customer Facing Processes Improves Customer Lifecycle Management at UC4
- UC4 Software, one of the industry's top providers of enterprise job scheduling software worldwide, is highly successful at expanding its customer base. At the same time, its customer retention rate remains at 100%. These are the results derived from an optimized sales-revenue to sales-effort ratio, achieved and sustained through a...
- Case studies
- automation and Virtualization Increase Utilization and Efficiency of J2EE Applications
- Ninety percent of your servers are probably sitting idle right now. Planning for peak demands means you have a lot of hardware and software - especially those supporting critical J2EE applications - just waiting for something to happen. Learn how to break the tight coupling between J2EE applications, middleware, and...
- White papers
- Microsoft Executive Circle Webcast: Mobilize Your Revenue Stream With Confidence Using Workforce automation
- Some organizations get as much as 80% of their revenue from field initiated or completed work, yet they rely on old DOS-based technologies or paper-based processes for realizing that revenue. The uncertainty associated with mobile technologies has caused many organizations to keep things status quo. However, now is the time...
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- Red Hat Enterprise Linux to Power Mission Critical Banking Services on Approximately 1,000 Servers and 10,000 Desktops
- Founded in 1906, Canara Bank is one of the premier banks in India, with a network of 2508 branches across the country. The bank wanted to automate more than 1000 branches across the country and modernize branch automation. The company also wanted to retain existing hardware and seamlessly migrate a...
- Case studies
- automation of SAN Management Drives Immediate ROI With VERITAS CommandCentral Storage Software From Symantec
- As one of the most prominent promoters of Open Source technology, the City of Munich has made headlines worldwide with its planned client migration from Microsoft Windows-based servers to Linux-based servers. The structural changes also had consequences for the storage infrastructure. Following the consolidation of numerous storage islands into a...
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- automation Helps Patient Financer Cut Monthly Closing Cycle by 33 Percent
- Unicorn Financial used to rely on massive Microsoft Excel spreadsheets to store and calculate financial data, updating more than 20,000 records by hand every month. By deploying a solution that stores information in a centralized database and integrates with Excel for financial calculations, the company has significantly reduced the amount...
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