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- IRS Human Capital: Hiring and Attrition of Employees in Compliance Occupations
- A significant amount of research has focused on employee turnover. Previous research has explored the relationship of wages, human capital, and demographics to the length of employee tenure in a job or organization. The model developed in this paper is consistent with the body of previous research but does not...
- Tags: attrition, hiring, compliance, internal revenue service, human capital, recruitment & selection, human resources, workforce management
- White papers 2005-02-22
- Retention measures trigger new organizational vigor
- IT services organizations struggle to retain and motivate their employees and deliver on tough deadlines, while ensuring that employee turnover and attrition remain low. Often, management falls into the trap of throwing money at valued employees instead of getting to the real root of what motivates them. At my company,...
- Tags: aspiration, attrition, srinivas annamaraju
- Technical articles 2003-07-09
- Prevent high staff turnover with these tactics
- Staff-turnover costs go way beyond recruiting and training costs. When employees leave, so does quite a bit of valuable knowledge. Stemming the tide and making sure you keep knowledge in-house requires both a strategy and some technology.Losing a good employee, for whatever reason, represents far more than a slight drop...
- Tags: strategy, bob weinstein, knowledge, teradata, attrition
- Technical articles 2002-05-08
- Decreasing the Impact of Brain Drain
- Inevitably, all organizations lose good people. Whether through layoffs, attrition, or retirement, they all must deal with the fact that even their most knowledgeable employees will someday leave. Staffing and human resources issues aside, one of the greatest challenges for companies facing possible layoffs, high rates of...
- Tags: attrition, layoff, knowledge, apqc, workforce management, strategy, human resources, management
- White papers
- 4 Questions That Will Help Decrease the Impact of Brain Drain
- Inevitably, all organizations lose good people. Whether through layoffs, attrition, or retirement, they all must deal with the fact that even their most knowledgeable employees will someday leave. Staffing and human resources issues aside, one of the greatest challenges for companies facing possible layoffs, high rates of...
- Tags: attrition, layoff, knowledge, apqc, workforce management, strategy, human resources, management
- White papers
Additional Resources
- Attrition Defenses for a Peer-to-Peer Digital Preservation System
- In peer-to-peer systems, attrition attacks include both traditional, network-level denial of service attacks as well as application-level attacks in which malign peers conspire to waste loyal peers' resources. This paper describes several defenses for the LOCKSS peer-to-peer digital preservation system that help ensure that application level attrition attacks even from...
- Tags: hewlett-packard co., p2p, attack, peer to peer (p2p), security, internet
- White papers
- Orbs of Attrition (exe)
- Orbs of Attrition adds an intense new dimensions to the classic ball and paddle genre literally. Orbs offers an immersive, living 3D experience. Enjoy 121 dynamic handcrafted levels, intense positional audio, a futuristic menu system that must be experienced, and you will feel the difference real physics makes. Be the...
- Tags: orbs
- Software downloads 2005-12-13
- Impeding Attrition Attacks in P2P Systems
- P2P systems are exposed to an unusually broad range of attacks. These include a spectrum of denial-of-service or attrition attacks from low-level packet flooding to high-level abuse of the peer communication protocol. This paper identifies a set of defenses that systems can deploy against such attacks and potential synergies among...
- Tags: hewlett-packard co., p2p, attack, peer to peer (p2p), security, internet
- White papers
- avalok
- blog rootHow to retain talent?Would be keen to if somebody can give me useful tips on " How to control attrition rates?" and 'what are the key policies to implement in order to retain talented employees?"...
- Tags: workforce management, avalok
- Discussion threads 2005-09-29
- Getting Started with CRM
- Find out how a customer relationship management CRM system can save your company money by increasing customer satisfaction, reducing customer attrition, and making the most of customer relationships. This white paper discusses the selection, assessment, and issues involved with CRM solutions.Customer Relationship Management – or CRM, as it is commonly...
- Tags: unisys corp., crm, advertising & promotion, customer relationship management (crm), enterprise software, marketing, software
- White papers 2001-10-02
- MCSDs Play Strategic Role at Compaq Computer Corp.
- Compaq Global Services, the professional and support services arm of Compaq Computer Corporation, designs, implements, and manages enterprise-wide solutions for customers worldwide. To help set itself apart from the competition, Compaq places strategic importance on boosting its proportion of Microsoft Certified Solution Developers. It encourages experienced developers to become certified,...
- Tags: microsoft corp., compaq computer corp., it services
- Case studies
- Support Fee Management (exe)
- No longer do you have to manipulate old invoices, use Excel or edit database files to invoice your customers for support fees, maintenance fees or other timed billings. The cutting edge management solution is finally here for software developers, Vars, and software marketers. Support Fee Management provides features that, records...
- Tags: invoice, fineline services, tools & techniques, microsoft excel, management, microsoft office, office suites, software
- Software downloads 2008-04-21
- Attrition at a critical time
- I was recently interviewed for a Program Manager Position in a large IT Company. The discussion went on well for more than an hour and a half. There was one last question which I thought I answered well rather from my experience. The question was this - You are managing...
- Tags: gisvish@...
- Discussion threads 2007-04-05
- Bringing Best in Class Training to Dispersed Students
- SetFocus firmly believes that hands-on involvement and the classroom interaction - student to student and instructor to student - enhances the training experience by maintaining attention and reducing attrition. SetFocus was also looking for more than just a product provider. Given the risks of a poorly developed solution - student...
- Tags: student, training, workforce management, business structures, human resources, finance
- Case studies
- On Demand Learning: Blended Learning for Today's Evolving Workforce
- Retaining top talent in today's competitive market requires a new approach to training strategy. This paper is intended for learning and human resources professionals concerned about creating effective learning for today's emerging workforce, as well as reducing high attrition rates in the new corporate climate. The paper presents a point...
- Tags: workforce, workforce management, recruitment & selection, human resources
- White papers 2005-09-01
- Dublin Chamber of Commerce Increases Revenue and Member Loyalty
- With a mission to "Connect business and influence decisions," the Dublin Chamber of Commerce represents the interests of businesses, both large and small, in Ireland's capital. The organization is an expert at connecting businesspeople but was struggling to connect its own information. Since it standardized on Oracle's Siebel Call Center,...
- Tags: revenue, oracle corp., call-center, siebel systems inc., organization, call centers, customer relationship management (crm), performance management, it operations, enterprise software, software, human resources, workforce management
- Case studies
- Best Practices for Preventing Enterprise Data Loss
- Protecting the company from enterprise data loss is a strategic imperative. The risks - both monetary and image-related - are too great to ignore and simply hope your company does not become a victim. But laying out a data security strategy and then implementing it is no easy feat. RSA,...
- Tags: rsa security inc., data loss, best practice, security
- White papers 2007-09-01
- Effective Outsource Management: Preventing Customer Churn and Unforeseen Costs
- Outsourcing all or part of a company's customer service operation has the potential to lower costs, better focus in-house resources, and even improve customer relationships - but entrusting customers to an outside vendor also creates a service "Gap" that can jeopardize those customer relationships. Executives who hire an outsourcer to...
- Tags: customer service, enkata technologies inc., outsource, outsourcing, product marketing, customer relationship management (crm), it operations, business operations, outsourcing & subcontracting, marketing, enterprise software, software
- White papers 2006-02-15
- Agent Self Service Pros & Cons: Overcome the Cons and Treat Everyone Like a Pro
- With the perception that the workforce planning team "Controls" contact center agent's lives, the best way to soothe the beast is to return a little bit of that control. This paper describes how making the vacation planning processes, schedule changes and performance statistics accessible to individual agents can improve productivity...
- Tags: team, agent, nice systems ltd., imageskill, real estate, team management, business operations, management
- White papers 2006-01-12
- Momentum Webcast: Growing Your Firm in a Slow-Growth Market: Challenges to Protecting Your Margins (Level 100)
- The current economic recovery is creating new challenges for the leaders of small to midsized consulting firms. Firms are seeing lackluster revenue growth, stagnating billing rates, dangerously high utilization rates, and rising voluntary staff attrition. So how can one combat the need to work harder to earn less? This webcast...
- Tags: billing, recovery, webcast, margin, digital media, consumer electronics, personal technology
- Webcasts
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