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- Wind / Infostrada: OSS Solutions With Alcatel
- Wind/Infostrada is an Italian telco operator for fixed services. They wanted to increase their levels of customer satisfaction by ensuring high levels of customer satisfaction and to maximize their capital investment in network resources. Atos Origin, partnering in a large project managed by Alcatel Italy, provided a complete solution, from...
- Tags: Network, Atos, Alcatel, Wind/Infostrada, Product Marketing, Performance Management, Networking, Marketing, Human Resources, Workforce Management
- Case studies
- Atos Origin Boosts Productivity With Oracle Enterprise Manager 10g Grid Control
- Atos Origin is a global systems integration and IT services company. The company aimed at growing business with existing DBA staff, improving customer service without increasing charges, diagnosing and resolve problems faster across the entire Oracle infrastructure and improving reporting and monitoring of the customer environment. Atos Origin chose Oracle...
- Tags: Oracle Enterprise Manager, Oracle Corp., Atos, Atos Origin, It Services
- Case studies
- Leading Business and Technology Integrator Joins Forces With Dell
- Business and technology integrator Atos Origin wanted to tailor its global Next Generation Desktop NGDT solution to better suit the needs of the Belgian marketplace. With Dell as a key alliance, Atos Origin constructed an Extended Next Generation Desktop (x-NGDT) solution based on Dell hardware, Dell / EMC2 storage, VMware...
- Tags: Dell Computer Corp., Atos, Atos Origin, Virtualization, Business Structures, Tools & Techniques, Storage Management, Utility Computing, Strategy, Hardware, Finance, Management, Storage
- Case studies
- Atos Origin partners With Dell to Demonstrate the Benefits of SAP Technology
- The Atos Origin International Competences and Alliances ICA organisation is focused on international business generation and market management. The infrastructure supporting Atos Orgin's SAP Technology Competence Centre TCC was made up of two storage area networks SANs coupled together. But this was based on old hardware that was end of...
- Tags: Dell Computer Corp., Partnership, SAN, Benefit, Atos, SAP AG, Storage Area Networks (SAN), Storage, Storage Management, Hardware
- Case studies
- Atos Origin Delivers World Class IT and Helpdesk Support for the Olympic Games With Hornbill Systems
- To help the IT systems run as efficiently as possible at the Salt Lake City Games a problem management system was used. Any incidents arising could be dealt with as soon as possible. However the product used lacked flexibility, as it was originally configured for a corporate environment and was...
- Tags: Olympic Games, Supportworks, Information Technology, Atos, Problem Management, Hornbill Systems, Help Desk, It Operations
- Case studies
- CIMA Reduces Student Administration Costs by US$430,000 [£250,000]
- To improve the efficiency of its operations, Chartered Institute of Management Accountants CIMA was faced with the need for a wide-ranging redesign of its business processes as well as an IT upgrade. Working closely with its integration partner, Atos KPMG Consulting, CIMA articulated its customer-centric vision in the "PULSAR" program,...
- Tags: KPMG Consulting Inc., Oracle Corp., CRM Company, Administration, Atos, CRM, CIMA, Customer Relationship Management (CRM), Advertising & Promotion, Business Structures, Enterprise Software, Software, Marketing, Finance
- Case studies
- Atos Worldline Enhances Compliance and Competitive Advantage With Improved Project and Portfolio Management
- Atos Worldline nv/sa specialises in electronic payments. The organisation formerly known as Banksys was acquired in December 2006 by Atos Worldline - a subsidiary of Atos Origin - to create Atos Wordline nv/sa. The implementation of a Single Euro Payments Area SEPA means massive change for Atos Worldline's Belgian operations....
- Tags: Compliance, Competitive Advantage, Atos, Computer Associates International Inc., Atos Worldline, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Case studies 2008-02-01
- Service Desk Consolidation Slashes Support Call Costs by 80 Percent and Helps Atos Origin Retain Global Clients
- Atos Origin is an international information technology services company. To support this global model, Atos Origin knew it needed a single, consolidated and highly effective service desk system. To lower its costs and still ensure a high quality service, Atos Origin wanted a service desk solution that would offer incident,...
- Tags: Service Desk, Consolidation, Atos, Computer Associates International Inc., Service Desk Consolidation, Atos Origin, It Services
- Case studies 2007-04-23
Additional Resources
- Fiditalia Offers Flexible Information Systems to Support Development of Consumer Credit
- Fiditalia S.p.A. has been one of Italy's biggest consumer credit companies for 25 years, with more than one million active clients today. The company wanted to implement a solution consistent with the development of a customer service-oriented architecture and replace the outdated Customer Relationship Management CRM system, with no loss...
- Tags: Information System, Oracle Corp., High-performance, Consumer Credit, IVR, Fiditalia S.p.A., Interactive Voice Response (IVR), Leadership, Customer Relationship Management (CRM), Enterprise Software, Management, Software
- Case studies
- ONE2ONE Logistics Controls Costs and Profitability
- Created in 2001 from the logistics services of telecommunications company Airtel now Vodafone, ONE2ONE Logistics delivers consignments nationwide in Spain. ONE2ONE Logistics wanted to support initial business activity covering administrative and financial areas, customer orders, and incident support and gain a flexible system, adaptable to data volume growth. The challenge...
- Tags: Oracle Corp., Financial, Supply Chain, Financial Accounting, Asset Management, Business Operations, Finance, Operational Planning
- Case studies 2007-11-01
- Securing the gold in Athens
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today! By ...
- Tags: Games, Olympic Games, security, game
- Technical articles 2004-08-13
- Just out of military, What college degree plan is best for just starting??
- I am 26 and fresh out of the Navy. I have been working for a year and I want a career. I have allways wanted to go IT or related fields. I guess my question is, If you were starting over, What would you do????My advice to you is get...
- Tags: csferguson1978@..., information technology, job
- Discussion threads 2004-10-05
- Sun foresees global pool of computing power
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: Data centers, Strategy, Sun Microsystems Inc., Jonathan Schwartz, computing
- Technical articles 2004-09-22
- Sun begins pay-as-you-go supercomputing
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: Sun Solaris, Pricing, Marketing research, UNIX, Sun Microsystems Inc., Jonathan Schwartz, supercomputing
- Technical articles 2004-09-21
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