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Reseller Success Story
Facing growing customer, industry and service levels demands, Birmingham-based Compuserve Limited sought to extend its sales order processing SOP and accounting product portfolio with a modern, scaleable, Microsoft based suite of Financial and Supply Chain solutions. Astute was a perfect fit. Astute is a Wave-Two financial and supply chain solution...
Tags: Supply Chain, CompuServe, Astute, Supply Chain Management (SCM), Enterprise Software, Software
Case studies

Additional Resources

Financial Services Innovator Replaces NEON for Improved Reliability
When Astute, a provider of innovative online value-added services for financial advisers, required a reliable and well-supported alternative solution to handle high volumes of data requests, it opted for Microsoft .NET architecture and Microsoft BizTalk Server. Approaching e-business leader Internet Solutions and software development specialist 3Fifteen - both companies within...
Tags: Financial, Microsoft BizTalk Server, Financial Service, Microsoft Corp., Financial Services Innovator, Software Development, Application Servers, Web Services, Middleware, Development Tools, Enterprise Software, Software/Web Development, Software
Case studies 2005-12-26
The new financial landscape now has a map
Community financial institutions find themselves at a major crossroads. This New Financial Landscape eKit offers direction. There are five white papers, including a study by the IBM Institute for Business Value. This research identifies industry trends and four key imperatives that will help astute banks gain a competitive edge....
Tags: Financial, IBM Corp., Financial Services
Resource centers 2008-01-01
State of Ohio passes the buck
Sick to blame himBackups should:1) be encrypted2) probably be handled by professional service couriers3) not be given to someone who would leave them in his car (see #2)His boss should be held accountableTheir offsite backup strategy was for thejunior tape swapper to take it home with him ???I may...
Tags: Backups, Dr Dij
Discussion threads 2007-07-29
10 fatal flaws of a doomed employee
You're fired! This succinct phrase strikes more fear into the heart of the working man or woman than any other. Why is it, then, that many well-intentioned and reasonably astute professionals hear these words throughout their career despite all best efforts? Business coach John McKee shares this list of 10...
Tags: Workplace, Flaw, Recruitment & Selection, Professional Development, Human Resources, Workforce Management, Career
Download resources 2006-10-09
Stash (exe)
Stash is a tiny, free-form knowledge base that's easy to use for folks on the go. And since Stash is fully portable, its an astute choice when used with flash drives and other removable media. With Stash you can create, and manage a variety of data like: journals, notes, phone...
Tags: Phone, Zeno Systems, Telecom & Utilities
Software downloads 2008-06-11
EquaTerra Position: IT Assessments: The Pressure to Improve Never Stops
The value of IT assessments goes far beyond make-or-buy decisions. No matter which path one chooses - internal transformation, outsourcing, shared services or a combination thereof - IT assessments should remain an ongoing tool for ensuring that the solution achieves the results one intended. Astute assessments enable a deeper dive...
Tags: Assessment, Information Technology, EquaTerra, Strategy, Management
White papers 2008-03-04
Cadence Redefines Customer Service With Its New Global Contact Center Infrastructure
Cadence Design Systems, Inc., one of the world's largest supplier of EDA technologies and services, supplies some $1.3 billion worth of design systems and services a year. Cadence needed to equip contact centers on three continents with a robust, high-quality telephony infrastructure that could measure up to a new Siebel...
Tags: Customer Service, Nortel Networks Corp., Cadence Design Systems Inc., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
Case studies
NICE Systems Case Study: CheckFree
Founded in 1981, CheckFree is the leading provider of financial electronic commerce services, software and related products. CheckFree's range of services and products are focused on enabling customers to make electronic payments and collections, automate paper-based recurring financial transactions and conduct secure Internet transactions. Customers who use electronic bill payment...
Tags: NICE Systems Ltd., CheckFree Corp., Workforce Management, Recruitment & Selection, Human Resources
Case studies
Be prepared for the hindsight critics
You know the worst thing you can do? Ask for general input after an app or design project is just about final. Something happens to people when they hear the words, "Take a look and give me your feedback." An invitation to criticize is like catnip to...
Tags: Feedback, Toni Bowers
Blog posts 2008-04-25
Emotional intelligence: What you don't know may cost both you and your company
The most important e- term you may learn this year is emotional intelligence. Experts say it can make or break careers, even in IT. So what are the best and worst emotional intelligence moves you can make?You’ve read The 7 Habits of Highly Effective People. You’ve tried assertiveness training, team...
Tags: Leadership, Loraine Lawson, emotional intelligence
Technical articles 2000-05-11
3 Questions: Taking control of mobile patch management
By Carl WeinschenkWith Joanne Egner, lead product manager, Tally Systems. The persistence of viruses and other forms of malware is leading astute IT managers to automate patch management for mobile devices. Egner recently wrote a white paper detailing the importance of proactive mobile management.This interview originally appeared in the IT...
Tags: mobile, mobile device, IT Business Edge  , Blaster worm, mobile marketing, patch management
Technical articles 2004-05-12
(Photos: Tech marketing stunts gone awry)
The fastest is the WestDid it go arwry of did the chief of police of police get upset when he caught his kids watching the late night tv program being advertised?The signs had been there for two weeks before some sharp, alert and eagle eyed member of the public thought...
Tags: bomb, philip_jones2008@..., feedback, photograph, marketing
Discussion threads 2007-02-09
Manage office politics using issues management techniques
Manage office politics using issues management techniquesarticle rootIT trainer and ceo Time Technologies Ltd Abuja & Lagos NigeriaOffice politics and its effect on project identification,selection and implimentation in workplaces is one topical issue that a lot of people don't want to talk about. We may or may not know that...
Tags: barthnwabueze@..., it management, reply to management of office politics, technique
Discussion threads 2005-07-27
Develop a corporate balance between work and life
Whether you're looking for a work-life balance for yourself or your employees, check out some of TechRepublic's resources to help you find the symmetry you're missing.Is finding that elusive balance between work and the rest of your life—with family, friends, and personal interests—at the top of your to-do list this...
Tags: Leadership, Mary Ann Fitzharris, corporate culture
Technical articles 2000-01-04
Dear Brits....
...now that the Shilpa Shetty hoopla/joke has died down, what are your thoughts about the entire racket?Reality TV programmes are just not my cup of tea, and I do not watch them. But I think improving the programme's TV ratings was at the core of the incident. I was surprised...
Tags: media, onbliss, much ado about nothing, making mountain out of a mole hill, off-topic, programme
Discussion threads 2007-02-06
Address business issues for small or independent consultancies with these articles
It’s no secret that IT pros are generally more astute with the technical than the business matters. After all, it’s not everyone who can be an expert in Java and have a clear understanding of small business issues. But once you’ve decided to take the risk and start your own...
Tags: Paul Baldwin
Technical articles 2003-05-22
Was Terry Semel the wrong guy for Yahoo?
On paper it looked pretty good. When Yahoo co-founder Jerry Yang brought Terry Semel aboard as that company's ceo in 2001, most of the pundits hailed it as a decision to use the right guy and the right time. The dot-com implosion was still burying other formerly superstar...
Tags: Personnel, Objectives, Monitoring, Management Style, Management Skills, Leadership, General, Career, Business Intelligence
Blog posts 2007-07-16
I made a bad hire and lived to tell about it
In our IT Manager Republic Net Note, I recently asked whether any IT managers had experienced any hiring nightmares when staffing their IT organizations.As a former manager myself, I knew the question would strike a nerve. Even after you extricate yourself from the mess caused by a poor hire, the...
Tags: job, programming, Toni Bowers
Technical articles 2003-03-19
Watching the stars in the e-consulting galaxy
With so many consulting specialties in the e-business universe, it's difficult for clients to know what they're buying. Columnist Tom Rodenhauser makes a case for a clearer definition of e-consulting.The current e-services market is as dynamic as a converging galaxy. Dozens of well-known firms are blazing trails across the e-business...
Tags: Web technology, Application service providers (ASPs), Outsourcing, E-business/E-commerce, Tom Rodenhauser, e-business, consulting, e-Service
Technical articles 2001-01-05
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