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- HP ITSM Assessment Services: Helping You Reach the Levels of Service Your Business Requires
- HP ITSM Assessment Services are designed to help you achieve the IT service levels your business requires by reducing operational risks from all sources, including people, processes, and technologies. HP ITSM Assessment Services address everything from strategic business/IT alignment and operational process effectiveness to management of technology and the IT...
- Tags: Hewlett-Packard Co., Assessment Services, It Services, Service Level Management, It Operations, It service Management
- White papers 2005-06-24
- Sussex Police Use Fox IT's Assessment Services to Baseline Their Service Management Implementation Against BS15000
- Sussex Police have recognised the need for continual service improvement within their IT strategy, and are looking to ITIL the IT Infrastructure Library and BS15000 to provide them with the framework and direction for achieving this. As an initial activity within their Service Improvement Programme, Sussex Police decided that a...
- Tags: Service Management, Assessment, Information Technology, Assessment Services, ITIL, It Services, Process Improvement, Strategy, Quality, Business Operations, Management
- Case studies
Additional Resources
- Understand Assessment Strategies
- Assessing students has been a part of the teacher's job since the opening of the very first schoolhouse. However, assessment today is very different from the assessment that happened in one-room schools on the prairie. Today, most educators would agree that assessment is, for better or worse, not only how...
- Tags: Assessment, Recruitment & Selection, Strategy, Human Resources, Workforce Management, Management
- White papers 2007-12-01
- Achieving Quality and Scale in Online Education Through Transformative Assessment: A Case Study
- This study demonstrates how current theories of transformative assessment, coupled with research on online education, may be used to create a framework for transformative assessment of online programs; the potential of transformative assessment for contributing to the development of scalability and quality of online education programs; and how the powerful...
- Tags: Education, Assessment
- Case studies
- Designing Assessment Tools in a Service Oriented Architecture
- Assessment is an important component of formal learning, and Computer Assisted Assessment CAA is a well established component of most online learning. However, technical issues such as interoperability and security, and pedagogic reservations as to its effectiveness still remain barriers to the uptake of CAA. This paper examines a number...
- Tags: Assessment, SOA, Tool, Service-Oriented Architecture (SOA), Productivity, Web Services, E-learning, Middleware, Enterprise Software, Software
- White papers 2005-06-06
- Integrating Risk Assessment into the Enterprise Information Management Strategy
- The two main influences on the validity of risk assessment results lie in the quality of the data that are input into the system, and the quality and execution of the risk model that is used to generate the results. Supporting the risk assessment process through implementation of the information...
- Tags: Risk Assessment, Enterprise Information Management, Tools & Techniques, Strategy, Security, Management
- White papers
- Towards a Service Based Architecture for Assessment
- In this paper, the authors propose the outline of a service based architecture for bringing assessment techniques to open e-learning environments. The authors first describe a use case scenario for a generic assessment framework offering personalized assessment generation and then present its basic architecture as part of the Personal Reader...
- Tags: Use Case, Architecture
- White papers 2005-08-30
- International Network Services Case Study: Texas Christian University
- Texas Christian University, a private university located in Fort Worth, Texas, wanted to have a complete security assessment performed on its network in order to provide a baseline understanding of the status of the network security as well as greater insight to help guide IT project prioritization. International Network Services...
- Tags: Texas Christian University, Network, Security, Networking
- Case studies
- Prioritize security concerns with a simple risk assessment
- Even a simplified risk assessment process can protect your organization from disaster. Find out why risk assessments are important, and how to perform a simple risk assessment yourself. by Chad Perrin
- Tags: Risk Assessment, Risk, Assessment, Organization, Tools & Techniques, Strategy, Security, Management, Chad Perrin
- Blog posts 2008-09-16
- Use these risk-assessment methodologies to protect your IT infrastructure
- No matter what methodology or approach is used, it is important that the organization address how asset management and proper inventorying of the organizations IT assets are to be handled.This sample chapter, taken from Inside Network Security Assessment: Guarding Your IT Infrastructure, discusses different methodologies and approaches for conducting a...
- Tags: IT Infrastructure, Sams Publishing, Information Technology, Strategy, Asset Management, Networking, Management, Operational Planning, Business Operations
- Book chapters 2006-01-26
- Credit Risk Assessment Using XBRL
- Credit risk assessment plays an important role in the day to day operation of a business. Credit risk assessment is performed when a Buyer asks a Seller to ship merchandise without prior payment. (It is also used in other areas of a business including marketing. For example, a business may...
- Tags: Risk Assessment, XBRL, Tools & Techniques, Strategy, Security, Management
- White papers 2003-11-21
- International Network Services Case Study: CoBiz Inc.
- CoBiz is a financial services company that operates a full-service commercial banking institution with locations throughout the Denver metropolitan area, Boulder, and the Vail Valley in Colorado and the Phoenix metropolitan area in Arizona. CoBiz first sought an assessment of its network, systems, and security in order to baseline its...
- Tags: Security, Commercial Banking, CIO, Assessment, CoBiz, Banking, Financial Services
- Case studies
- IBM Energy Efficiency Self-Assessment Tool
- How energy-efficient is your data center? This self-assessment tool is designed to identify areas where you can improve the operational effectiveness of your systems. Take the Energy Efficiency Self-Assessment now.
- Tags: Tool, IBM Corp., Productivity, Data Centers, Storage, Hardware, Data Management
- Resource centers
- Using AJAX to Build an On-Line QTI Based Assessment System
- Assessment plays an important role in the distance-learning research. Generally, the process of instruction completed with the assessment that be used to evaluate learners' learning efficiency, skill and knowledge. With the evaluation of assessment results, instructor can judge learners' learning efficiency and ability; students also can find out whether they...
- Tags: Assessment, AJAX, Internet, Software/Web Development, Web Development, Web 2.0
- White papers 2007-01-19
- Building Service Oriented Applications on Top of a Spatial Data Infrastructure - A Forest Fire Assessment Example
- In this paper, the feasibility of using services offered by a Spatial Data Infrastructure as the basis for distributed service oriented geoprocessing. By developing a prototype it demonstrate that a Spatial Data Infrastructure facilitates rapid development of applications that solve real problems. The prototype provides users with a distributed application...
- Tags: Application, Service, Channel Management, Marketing
- White papers 2006-04-11
- Visual Basic 6.0 to Visual Basic .NET Upgrade Assessment Tool (msi)
- The Visual Basic 6.0 Upgrade Assessment Tool measures application upgrade effort. Visual Basic 6.0 to Visual Basic .NET Upgrade Assessment Tool is a tool that analyzes the application components and the relationships between them from an upgrade perspective, considering elements, constructs, and features that consume resources during an upgrade. Visual...
- Tags: Microsoft Visual Basic 6.0, Microsoft Visual Basic, Tool, Microsoft Visual Basic.Net, Microsoft Development Tools, Programming Languages, Productivity, Development Tools, Software Development, Software/Web Development
- Software downloads 2007-09-04
- Smart Video Surveillance Technology Assessment
- In March 2004, Northrop Grumman Information Technology IT TASC was one of three participants invited to take part in an operational assessment of smart video surveillance systems SVSS based on a competitive procurement down select. The assessment was hosted by the U.S. Department of Energy DOE and conducted by the...
- Tags: Video Surveillance, Assessment, Northrop Grumman Corp., Video, National Assessment Group, Purchasing & Procurement, Corporate Communications, Business Operations, Marketing
- White papers 2005-01-28
- IT Manager Webcast: Application Platform: Getting Started With an Assessment (Level 200)
- Surfacing best practices and identifying areas for improvement lays the foundation for an Application Lifecycle Management ALM strategy. This webcast explains what to expect from an ALM assessment, steps to ensure success when bringing in outside consultants, and how to use an assessment to build a business case for ALM...
- Tags: Webcast, Application Lifecycle Management
- Webcasts 2007-12-06
- International Network Services Case Study: European Telecommunications Company
- A leading, Netherlands-based international telecommunications company needed to assess its business and technical readiness to take on opportunities offered by the rapidly-expanding IP connectivity market. The client decided to bring in a partner to provide an assessment of its ability to maintain its leadership position in the ISP market. The...
- Tags: Telecommunications Company, Telecom & Utilities, Telephony, Leadership, Telecommunications, Internet Service Providers (ISPs), Networking, Management, Internet
- Case studies
- Guidelines for Enterprise Architecture Assessment Framework
- The OMB Enterprise Architecture Assessment Framework is designed to help each agency assess the capability of its EA program; it complements the General Accounting Office GAO EA Management Maturity Framework, which assesses EA program capacity. This assessment is intended to help agencies see the current state of their EAs and...
- Tags: Electronic Arts Inc., Enterprise Architecture, OMB Enterprise Architecture Assessment Framework, Advertising & Promotion, Marketing
- White papers 2004-04-01
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