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- ARAG Italia Improves Information Management to Better Meet Customer and Market Demands
- The ARAG Group is a worldwide leader in the legal protection insurance industry headquartered in Dusseldorf, Germany. The company wanted to restructure Information Technology IT system to maximize ability to react to the demands of customers and the market. The challenge was to enable quick delivery of new services and...
- Tags: Information Management, Oracle Corp., ARAG Italia, ARAG Group, Strategy, Application Servers, Middleware, Insurance, Management, Enterprise Software, Software, Business Operations, Corporate Insurance
- Case studies
Additional Resources
- Innovative Go-to-Market Alliance Between Telecom Italia and Cisco Systems Develops a Value Proposition for Retail
- Telecom Italia is Italy's leading ICT enterprise with consolidated revenues for 2004 of ?31 billion. Telecom Italia wanted to develop and implement a value proposition for the retail vertical - encompassing leading edge in-store services and supply chain applications - that will enable major stores to attract more customers, increase...
- Tags: Telecom Italia, Cisco Systems Inc.
- Case studies
- Telecom Italia Finds Microsoft Exchange Server 2007 Easily Scales to Support Growth
- Telecom Italia, a telecommunications leader, struggled to keep up with increasing demands on its e-mail system. The company increased mailbox sizes to accommodate the growing volume of messages, but, as a result, it had to increase the number of its server computers. What's more, users demanded more remote access to...
- Tags: Microsoft Exchange Server 2007, Telecom Italia, Microsoft Exchange Server, Microsoft Corp., E-mail Servers, Groupware, Enterprise Software, Software
- Case studies
- Oracle Case Study: Hilti Italia
- Hilti Italia wanted to increase the profitability of its sales channels by making detailed customer information more easily available. The company's existing information system made customer information available only in connection with purchases. Hilti Italia implemented Oracle's PeopleSoft Enterprise Customer Relationship Management and integrated it across all of its business...
- Tags: Oracle Corp., Sales Strategy, Data Management, Sales Force Management, Sales
- Case studies
- Telecom Italia Gets in Touch With Customers and Profitability
- With 27 million telephone lines, Rome-based Telecom Italia is the market leader in Italy. The company needed to integrate customer relationship data among many applications so that it could target customers with relevant cross-sell offers - and turn a profit. Telecom Italia needed to integrate its Siebel CRM applications because...
- Tags: TIBCO Software Inc., Telecom Italia, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- Telecom Italia Eases IT Management, Improves Security, and Cuts Costs
- Based in Rome, Italy, Telecom Italia is the number one telecommunications service provider in the country. The company has 86,000 employees and manages a massive telephone and fiber optic network in Europe. An increasing number of Telecom Italia employees need remote access to a business-critical software application that manages telephone...
- Tags: Security, IT Administration, Telecom Italia, Information Technology, Telecom & Utilities, Telecommunications, Microsoft Windows Server 2008, Networking, Operating Systems, Microsoft Windows, Software
- Case studies 2008-01-01
- Nortel Network Case Study: Tiscali Italia
- To provide Tiscali Italia with the infrastructure it needed to deliver next-generation broadband services. With end users looking to Tiscali Italia for fast, reliable triple-play, this infrastructure would need to include an efficient core network and a secure network edge. A new optical communications infrastructure, using the Nortel Optical Metro...
- Tags: Network, Nortel Networks Corp., Tiscali, Networking, Broadband Internet, Telecommunications
- Case studies 2006-04-05
- Improving the Technical Edge of Telecom Italia Mobile, Italy's Leading GPRS Provider
- The challenge was to reinforce the market leadership of Telecom Italia Mobile SpA General Packet Radio Services GPRS), satisfying different and innovative customer requests, with an improved quality of service that meets customer expectations. IBM Global Services - Integrated Technology Services ITS and the IBM Wireless team - developed a...
- Tags: Telecom Italia, Mobile, GPRS, IBM Corp., Cellular Phones, Consumer Electronics, Personal Technology
- Case studies
- BAT Italia Boosts Security at Factory and New Headquarters With Cisco 2851 and 3845 Integrated Services Routers
- BAT Italia's new headquarters building acts as a hub for the company's operations. Number two in Italy - thanks to the acquisition of the country's state tobacco company, ETI (Ente Tabacchi Italiani S.p.A), by BAT Italia in 2003 - Rome-based BAT Italia has been growing with the success of its...
- Tags: Security, Router, Cisco Systems Inc., Routers & Switches, Network Technology, Networking
- Case studies 2005-12-01
- Radio Italia Toolbar (exe)
- Radio Italia Toolbar allows you to listen your preferred radio station. Toolbar include online web radio from Italy more than 60 radio stations, Media links, Search whit 7 engines, Read news from Italy and all over the world, Includes cookie cleaner, History cleaner, and cache cleaner, Get notified when you...
- Tags: Toolbar, Radio, Radio Italia Toolbar, Advertising & Promotion, Marketing
- Software downloads 2006-11-24
- Telecom Italia Sparkle and Cisco Systems Join Forces to Build S@FE
- Telecom Italia Sparkle TI Sparkle, a wholly owned subsidiary of Telecom Italia SpA, was established in 2003 with the objective of developing and consolidating the Italian Group's international wholesale and retail business. Denial of Service DoS and Distributed Denial of Service DDoS attacks have now evolved from random hacker exploits...
- Tags: Telecom Italia, Texas Instruments Inc., Cisco Systems Inc., Distributed Denial Of Service, S@FE, Security
- Case studies
- EuromediWebcams (widget)
- Euromediwebcams is a widget that browses 185 cams of all the Euromediterranean Region (Pyrinees Orientals, Catalunya, Arag, Illes Balears, Pas Valenci,Sardegna). This version is the first release on CNET Download.com.
- Tags: Release, Version, EuromediWebcams
- Software downloads 2007-07-06
- Cisco Integrated Services Router Helps Telecom Italia Offer a Complete Service Package
- One of Telecom Italia's strategies for success is to deliver new services that enable its customers to enjoy a full complement of advanced capabilities from a single provider. By choosing Cisco integrated services routers as its primary platforms, Telecom Italia significantly reduced deployment costs and improved manageability. Cisco IOS IP...
- Tags: Telecom Italia, Router, Cisco Systems Inc.
- Case studies
- Warner Music Italia Increases Supply Chain Efficiency With Business-to-Business Portal
- Warner Music Group is the parent company for some of the most prestigious record production companies in the world. Warner Music Italia has developed a business-to-business portal using the Microsoft .NET Framework to support 1,500 small business outlets. This solution forms the basis for the development of Warner's international supply...
- Tags: Supply Chain, Warner Music Group Corp., Warner Music Italia, Supply Chain Management (SCM), B2B, Enterprise Software, Software, E-business/E-Commerce, Internet
- Case studies
- An eye-opening look at the concentration of cell phone usage
- The fact that almost everyone uses a cell phone these days is nothing new or unusual, but imagine being able to look at a map that shows you how many people are actually using their cell phones and where you can locate them. It's now possible, thanks to the Massachusetts...
- Tags: Mobile Operator, Phone, Massachusetts Institute Of Technology, Cell Phone, Transportation, Cellular Phones, Telecom & Utilities, Consumer Electronics, Personal Technology, Sonja Thompson
- Blog posts 2006-09-08
- Italian Leader in Energy and Automation Technologies Reduces Support Costs by 28 Percent
- ABB Group is one of the world's leading providers of energy and automation technologies. Despite the ABB Group move towards an outsourcing agreement with IBM, subsidiary ABB Italia wanted its existing information technology services team to continue to manage its infrastructure. To ensure that it could deploy new applications, software...
- Tags: ABB Group, Microsoft Corp., ABB, Security Administration, Outsourcing, Patches, Tools & Techniques, Security, It Operations, Business Operations, Outsourcing & Subcontracting, Management
- Case studies
- Performance Analysis Runs on Telecom's Wires
- The recent decision to review reporting processes was made by Telecom Italia in order to expedite and facilitate economic and financial analyses for the entire group. The project was initiated with the objective of creating uniformity in the language used to perform reporting, while at the same time ensuring that...
- Tags: Provider, Performance, OutlookSoft, Telecommunications, Performance Management, Business Intelligence, Microsoft Windows 2000, Human Resources, Workforce Management, Enterprise Software, Software, Data Management, Operating Systems, Microsoft Windows
- Case studies
- SAP Consulting Helps Shared Service Center Create Road Map for Enterprise Services Architecture
- Headquartered in Italy and ranked as world business leaders, Pirelli and Telecom Italia wanted to optimize operational efficiency and ensure ongoing competitiveness. They chose the SAP Consulting organization to create a shared IT vision and road map across all business units for Enterprise Services Architecture ESA, the SAP blueprint for...
- Tags: SAP AG, Strategy, Leadership, Management
- Case studies
- Italian Web Portal Gives High Costs the Boot and Manages Growth Via HP Infrastructure
- Matrix S.p.A., a subsidiary of Telecom Italia Group, launched its Virgilio web portal in 1996 and has experienced double-digit growth annually ever since. Between 2003 and 2004, revenues from advertising, web services, and directory sales increased by more than 23 percent. This rapid growth placed tremendous strain on the portal's...
- Tags: Hewlett-Packard Co., Portals, Microsoft Windows, Web Technology, Data Centers, Linux, Operating Systems, Servers, Internet, Software, Storage, Hardware, Data Management
- Case studies
- Creating Innovative Mobile Services Using IP Networks
- TIM - Telecom Italia Mobile - operates one of Europe's largest mobile networks with over 26 million lines in Italy alone. TIM and Cisco together have created the world's first IP gateway to the radio access layer within a mobile operator's live network. Installing an IP router into Base Transceiver...
- Tags: Mobile, Network, IP, Cisco Systems Inc., IP Network, Network Technology, Networking, Advertising & Promotion, Marketing
- Case studies
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