Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Service Desk Intelligence Solution Solves Reporting Dilemma at Antares Management Solutions
- Antares Management Solutions is an information technology and business process outsourcing firm based in Westlake, Ohio. HP OpenView Service Desk is a robust IT service desk solution that provides the enterprise with an overview of its IT services. Its modular approach, centered on ITIL and core IT services, offers the...
- Tags: Service Desk, Information Technology, Service Desk Intelligence Solution, Antares Management Solutions, HP OpenView Service Desk, It Services
- Case studies
- Avaya Case Study: Antares Management Solutions
- Antares Management Solutions AMS has a dual focus: business process outsourcing for the insurance industry and information technology outsourcing for small to mid-sized organizations throughout the United States. AMS needed a new communications solution to replace its existing system that was at the end of its life cycle. AMS also...
- Tags: Solution, Avaya Inc., Antares Management Solutions, Business Process Outsourcing (BPO), Outsourcing, Call Centers, Routers & Switches, It Operations, Business Operations, Outsourcing & Subcontracting, Networking
- Case studies
Additional Resources
- Medical Mutual of Ohio Improves Customer Service, Cuts Costs, and Prepares for the Future With Avaya IP Telephony and Contact Center Solutions
- Medical Mutual has been a healthcare insurance company in Ohio since 1934. The company and its IT subsidiary Antares Management Solutions needed to build a scalable, flexible communications solution to accommodate future growth and new applications; and deploy a contact center on top of the communications network to deliver increased...
- Tags: Customer Service, Telephony, IP Telephony, Contact Center, Avaya Inc., Medical Mutual, Call Centers, Customer Relationship Management (CRM), Product Marketing, It Operations, Enterprise Software, Software, Marketing
- Case studies
- Antares Voice Thing (exe)
- Based on technology developed for Antares pro audio voice processing applications, Voice Thing require only a microphone and any PC application that accepts audio input. Voice Thing lets anyone subtly or radically change the character of their voice, turn their audio self into a monster or alien, or create the...
- Tags: Audio, Voice, Antares Audio Technology, Telecommunications
- Software downloads 2008-06-26
- ActiveQuality ISO 9000 Software (zip)
- Open Mind Solutions provides the most flexible and adaptable standards management system software solutions for your business. Quality Management Software, Environmental Management Software, HACCP software, Health and Safety management software, 1 CFR Part 11 Compliant, Business process management software, Capa Software, Compliance Management Software, document management software, internal and audit...
- Tags: System Software, OPEN MIND SOLUTIONS, Tools & Techniques, Document Management, Content Management, Managerial Accounting, Management, Enterprise Software, Software, Finance
- Software downloads 2006-10-16
- Establishing Virtualization Management Leadership
- When CA, one of the world's largest Information Technology IT management software companies, wanted to establish a North American leadership position for its Enterprise Systems Management ESM solutions in the virtualization market, it turned to TechTarget for an online marketing program positioning it as a visionary for IT professionals facing...
- Tags: TechTarget, Leadership, Virtualization, Storage Management, Utility Computing, Hardware, Storage
- Case studies 2007-11-13
- IBM Solutions Builder Express Portfolio Solutions for Content Management: Collaborative Document Management
- IBM Solutions Builder Express offers Business Partners a new generation of solutions enablement. It gives Business Partners technical tools and implementation assets to customize and deploy industry-specific solutions for midsize customers. Solutions Builder Express is a portfolio of Solution Starting Points based on IBM middleware. This document provides information about...
- Tags: IBM Corp., Solutions Builder Express, Content Management, Document Management, Managerial Accounting, Groupware, Web Technology, Enterprise Software, Software, Finance
- White papers 2005-08-10
- Windows Mobile Device Management and Security Solutions Guide
- As mobile devices have become increasingly common and powerful, companies have come to rely on them more and more. Because mobile devices share many of the same characteristics of desktop systems, there is growing interest in management solutions that can provide the same degree of assurance for asset management, inventory,...
- Tags: Security, Microsoft Windows Mobile, Mobile, Microsoft Windows, Microsoft Corp., Mobile Device, Advertising & Promotion, Marketing
- White papers 2006-10-01
- HP OpenView Windows Enterprise Management Solutions
- HP OpenView Windows Enterprise Management solutions provide the technology and application insight to enable you to deliver against these objectives. Coupled with HP's experience and leadership in the management of Adaptive Enterprises, HP OpenView Windows Enterprise Management solutions enable you to maximize the return on your IT investment. What's more,...
- Tags: Enterprise Management, Hewlett-Packard Co., HP OpenView, Utility Computing, It Management, It service Management
- White papers 2005-08-01
- Overview of BMC Software's Identity Management Suite
- In this webinar, you will learn about the expansion of the Identity Management solutions from BMC Software. BMC now offers solutions to solve your business issues in directory management & visualization, access management, password management, user administration & Provisioning, and audit & compliance management. BMC Software has executed on a...
- Tags: BMC Software Inc., Identity Management, It Management, It service Management
- Webcasts
- HP Software Configuration Management Solutions for Your Business
- This webcast explains how to implement best practices in the enterprise, deliver on business agility goals, and meet SLA and compliance requirements with HP's leading solutions for configuration management. The attendee of this webcast will learn how HP's leading solutions for configuration management offer a comprehensive solution to achieve greater...
- Tags: Software Configuration Management, Hewlett-Packard Co., Configuration Management
- Webcasts
- Red Hat Identity Management and Security Solutions
- Red Hat identity management and security solutions are designed to simplify management of identity information in complex heterogeneous environments, bring the benefits of the open source development model to enterprise identity and security infrastructures, provide a clear path to integrated identity and security control as processes and so solutions continue...
- Tags: Red Hat Inc., Identity Management, Open Source, Security
- White papers 2005-09-26
- IBM Tivoli Express: IT Management Solutions for SMBs
- Small and medium-sized businesses SMBs must overcome many obstacles to achieve success. One challenge is finding efficient and effective automated solutions to address IT management needs—solutions that fit the specific operational needs and budgets of today's SMBs. IBM Tivoli has created the Express family of solutions to fill this gap....
- Tags: IT Administration, Information Technology, Small And Medium Business, IBM Corp., Smb/Sme
- White papers
- AIS Implements ITIL Best Practices With IBM IT Service Management Solutions
- When Advanced Integrated Solutions AIS, a national computer services organization, reviewed the IT operations of a large hospital services provider, he found an ailing system. The organization's processes for service support and service delivery - including configuration management, availability management, incident management and problem management - weren't well defined, integrated...
- Tags: Service Management, Information Technology, Organization, IBM Corp., ITIL, It Services, Service Level Management, It Operations, It service Management
- Case studies
- HP Desktop Lifecycle Solutions: End-User Workplace Solutions
- HP Desktop Lifecycle Solutions are point services which enable to out-task the lifecycle management of the HP and multivendor desktops, laptops, and workstations, including acquisition, access, system/ network management, and support and maintenance. These solutions maximize user satisfaction and productivity and allow IT staff to focus on the core business...
- Tags: Workplace, Hewlett-Packard Co., Desktops, Mergers & Acquisitions, Networking, Hardware, Investment, Finance
- White papers 2006-02-01
- Identity Management Shootout
- I love it when magazines take best in class solutions and put themthrough the wringer, don't you? Infoworld did just that withIdentity Management Solutions and you can find the interesting resultsof their showdown right here.
- Tags: identity management
- Blog posts 2005-10-07
- Maximizing Business Efficiency Through Process Management
- View this informative webcast to understand how business process management BPM solutions can help to centrally coordinate and continually optimize the activity of people, systems and partners and learn how TIBCO can give the framework and solutions for process management and optimization.
- Tags: TIBCO Software Inc., Process Management, BPM, Operational Planning, Business Process Automation, Enterprise Software, Strategy, Business Operations, It Operations, Software, Management
- Webcasts
- PeopleSoft Case Study: Thrivent Financial for Lutherans
- Thrivent Financial for Lutherans is a fraternal benefit society. When it needed to replace systems for Y2K, it went looking for a comprehensive ERP foundation with integrated financials, human capital management, performance management, and purchasing solutions to improve business processes while reducing costs. PeopleSoft solutions help the organization standardize financial...
- Tags: PeopleSoft Inc., Financial, Benefit, HRM, Human Capital Management, Human Capital, Human Resource Management (HRM), Organizational Structure, Financial Accounting, Human Resources, Workforce Management, Finance
- Case studies
- Microsoft Webcast: Optimize Your Identity and Access Management Infrastructure
- Due to security issues, privacy concerns, and regulatory compliance, identity and access management projects have become one of the top IT priorities in organizations across all industries. Microsoft offers a strong set of identity and access management solutions: Active Directory, Active Directory Federation Services ADFS, Microsoft Identity Integration Server MIIS,...
- Tags: Webcast, Access Management, Microsoft Corp., Identity
- Webcasts 2006-10-12
- ReserveAmerica Brings HP Adaptive Management Solutions Into Its Camp
- More than eight million users depend on the reservation systems and campground management solutions of North America's leading camping reservation company. ReserveAmerica, a subsidiary of IAC/InterActiveCorp, must satisfy strict service level agreements and limit system outages, which could impact business. Therefore, the company sought a comprehensive IT management solution that...
- Tags: Hewlett-Packard Co., Data Centers, Service Level Management, Manufacturing, Utility Computing, It Management, Storage, Hardware, Data Management, It Operations, It service Management
- Case studies
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