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- 10 ways to communicate more effectively with customers and co-workers
- This information is also available as a PDF download.We all know what happened to the Titanic. Clearer communications could have prevented the tragedy and the loss of more than 1,500 lives. Communications plays just as important a role in your careers. When asked to name the top three skills they...
- Tags: Customer, Person, Calvin Sun
- Blog posts 2007-08-08
- "Three Wheels on My Wagon"
- An otherwise excellent discussion of the problems confronting the Open Source community in the light of Microsoft’s deals with Novell and Xandros was derailed when one contributor took my comments personally and accused me of slamming Microsoft’s products and clients. As if I would!Offense was taken when I likened Microsoft...
- Tags: PRODUCTIVITY, grax, analogy
- Discussion threads 2007-06-07
- Microsoft continues abuse, EU official says
- How is that abuse?I do not share my practices, buisness model, contact forms, or SOPS for my consulting buisness with other firms. If i had more buisness than another firms or even had 30-70% of the market share of IT consulting I would not expect to have to give away...
- Tags: Microsoft Windows, Operating systems, iainwwright@..., Microsoft Corp., ORU, analogy
- Discussion threads 2007-03-22
- Is a guest hotspot good legal insurance against the RIAA?
- greeat!Cat's out of the bag! The RIAA nazis will get wind of this, and back to the courtroom for everyone! (well,except me because I don't do stuff like that - IT'S BAAAAD!)It only makes sense.If I left my bycicle unlocked at the library and someone took it and robbed...
- Tags: analogy, bank, george ou, HotSpot, illegal music, insurance, Moejj, music, off-topic, RIAA, unlocked
- Discussion threads 2006-08-02
- Net Neutrality
- I generally don't like to get involved with things like this but the other day I became aware that I was getting bombarded with a series of very well produced TV commercials calling for people to support something called "THE FUTURE FASTER". The basic message was to support legislation that...
- Tags: Net Neutrality, telecom, Internet, robertmro, off-topic, Google Inc., analogy, Internet provider
- Discussion threads 2006-06-29
- If Sun builds it, will you come?
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: Processors, Sun Microsystems Inc., storage, CPU
- Technical articles 2005-02-01
- Helping your support staff estimate larger work efforts
- TechRepublic columnist Tom Mochal receives dozens of e-mails each week from members with questions about project management problems. He shares his tips on a host of project management issues in this Q&A format.Question:I am a team leader for a group of nine developers. In general, we do support and enhancements,...
- Tags: PRODUCTIVITY, Project management, Tools & Techniques, analogy, Tom Mochal, technique
- Technical articles 2003-07-23
- Climbing to the top of the corporate technology ladder
- Do your technical skills qualify you for an executive role? Before you fire off that resume to a head hunter, you need to consider a number of critical success factors. Here are some practical suggestions for breaking into the VP club.By Jonathan Lurie and Samuel Lurie, MBAMany development managers mistakenly...
- Tags: Strategy, Guest Contributor, analogy
- Technical articles 2002-03-05
- First Person: Climbing the IT career ladder
- Can a LAN administrator successfully make the transition to IT manager? Here are some things to keep in mind as you plot your career strategy.In the world of information technology, several career paths can lead to success. Some professionals choose to stay close to the technology, while others prefer to...
- Tags: Team management, Strategy, Brian Schaffner, team, information technology, XYZ Software
- Technical articles 2000-03-29
Additional Resources
- Why VPN can't replace Wi-Fi security
- Nice clear articleThanks for a really clear article George - I liked the hammer and screwdriver analogy too. You've piqued my interest in switched WiFi architecture too - have you written anything about this yet?Very NiceI really like this article and how you use the analogy. Are VPN advocates...
- Tags: VPNs, Wireless LANs, Network security, Wireless security, TELECOMMUNICATIONS, timmorton, VPN, Wi-Fi, Wi-Fi security
- Discussion threads 2007-05-15
- In defense of OpenOffice.org
- Bad AnalogyA better analogy would be the purchase choice between a Bentley Continental GT and a Honda Civic. Is the Bentley faster, more luxurious? Of course. But it gets ~12 mpg, and costs $170,000.00. As to speed, I doubt that business users in most cases...
- Tags: thetae83@..., Bentley, OpenOffice.org
- Discussion threads 2007-04-23
- Your customers are your canaries
- Great in theory, but do they really appreciate hearing it?Sure, that's easy to say. My experience, though, is that they the company "shoots the messenger." One time, I ran into one of those phone systems that just keeps looping if you don't press a button. It was...
- Tags: ng_kai_choy@...
- Discussion threads 2007-05-08
- The Medical Profession – How similar are Doctors to IT Engineers?
- I agree...I used this very compairison while working as a PC Technician at a local university. It was never uncommon for a professor or secretary to become agitated; or even angry, when I would begin asking questions to diagnose their PC troubles.Once I explained the “Doctor analogy”, most users...
- Tags: Desktops, jaklein@..., information technology
- Discussion threads 2007-10-03
- Online social networking, an extension to human evolution?
- Robin Dunbar, the British anthropologist and an influential practitioner of evolutionary psychology, authored a book in which he contended that language was perhaps invented to enable human beings to better establish mutual relationships. A similar analogy can be applied to the relevance of social networks today. Social...
- Tags: Network, Social Networking, Online Communications, Marketing, Advertising & Promotion, Arun Radhakrishnan
- Blog posts 2007-09-11
- Best Practices in Web Management - Chapter 2: How to Become a Best-In Web Organization
- How does an organization become a "Best-in-Web" organization? Is this like the analogy of children learning to walk before they can run? Can an organization change gears and begin implementing Best-in-Web practices at whatever point they now operate, or must they first lay a foundation? Let us consider what this...
- Tags: Web, Best Practice, Organization, Government, Vertical Industries, Channel Management, Enterprise Software, Software, Marketing
- White papers 2005-01-04
- DeskPDF Professional (exe)
- DeskPDF Professional provides users with the ability to create PDF's that are 100% Adobe Reader compatible from any application. By using the 'print' analogy within Windows; deskPDF can create PDFs from Microsoft Office and over 250 other applications without having to learn or go through the tiresome process of opening...
- Tags: Adobe PDF, Docudesk, DeskPDF Professional
- Software downloads 2006-09-01
- Mastering Regular Expressions: The Mechanics of Expression Processing
- This paper continues with that analogy, talking about the all-important regular-expression engine, and how it goes about its work. Why would one care how it works? As one sees, there are several types of regex engines, and the type most commonly used - the type used by Perl, Tcl, Python,...
- Tags: Expression, O'Reilly Media Inc., Scripting Languages, Programming Languages, Development Tools, Software/Web Development, Web Development, Software Development
- Book chapters 2006-08-01
- George, you don't understand
- This bill isn’t about government regulation. It’s about government protection of freedom. It is to prevent the Network Providers from blocking a protocol from one source, while allowing it from another. It’s about preventing big corporations from monopolizing services by forming contracts with network providers to block any competition by...
- Tags: America Online Inc., e-mail, Federal Express, george ou, network provider, off-topic, zulumiz
- Discussion threads 2006-06-19
- Project Estimation: Use Case Point Technique
- Estimates give an indicator of how long and how much effort is required to complete a project. There are many estimation methods available based upon expert opinion (e.g. Wideband delphi), estimation by analogy - similar projects and also parameterised techniques use case point. This paper presents a brief overview of...
- Tags: Technique, Use Case, Productivity
- White papers
- Availability Management: A CA IT Service Management Process Map
- CA's IT Service Management ITSM Process Maps provide a clear representation of the ITIL best practice framework. One use the analogy of subway or underground system transport maps to illustrate how best to navigate a journey of continuous IT service improvement. Each map details each ITIL process track, the ITIL...
- Tags: Service Management, Computer Associates International Inc., ITIL, It Services, Service Level Management, Process Improvement, It Operations, It service Management, Quality, Business Operations
- White papers 2006-08-01
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