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- British American Tobacco Improves Support and Reduces Costs With Its SAP-Certified Customer Competence Center
- In business for more than 100 years, British American Tobacco BAT is the world's most international tobacco group and the second largest tobacco group employing more than 85,000 people with factories in 66 countries. To ensure that they receive the best service possible, the company set up its own SAP-certified...
- Tags: sap ag, american tobacco
- Case studies
- British American Tobacco Ensures High Availability of Its CRM Application
- With a market share of more than 15%, British American Tobacco is the world's second largest listed maker of tobacco products. BAT France wanted to optimize the performance and availability of the CRM application, Take proactive control of the enterprise's IT environment, effectively track the activities of external suppliers, minimize...
- Tags: hewlett-packard co., high availability, crm, american tobacco, change management, help desk, utility computing, it management, customer relationship management (crm), tools & techniques, management, it operations, it service management, enterprise software, software
- Case studies
Additional Resources
- British American Tobacco - Gaining Insight Into Application Performance
- British American Tobacco is the world's most international tobacco group with operations in 180 markets, 85 factories in 66 countries and an employee base of 85,000 worldwide. Increasingly, businesses are looking to their IT organisations to provide comprehensive application and infrastructure services that are clearly aligned with business objectives, and...
- Tags: performance, compuware application expert, application management, compuware corp., british american tobacco, it services
- Case studies
- Future-Proof' SAN Provides Superior, Cost Effective Alternative to SSA for Imperial Tobacco Australia
- An SAP system upgrade prompted Imperial Tobacco Australia Ltd, a top-three Australian tobacco company, to radically upgrade its data storage capability. The SAP upgrade involved moving from a single 'instance' SAP environment to a three level architecture, retaining one server for the SAP database and two dedicated application servers. After...
- Tags: hitachi ltd., san, sap ag, storage, storage management, hardware
- Case studies
- Gallaher Group Plc Improves Sales and Trade Customer Relationships
- Following the introduction of the United Kingdom tobacco advertising ban in February 2003, Gallaher Group Plc, a leading international tobacco manufacturer and wholesaler, launched a strategy aimed at strengthening its relationships with retailers that sell tobacco. The strategy is designed to build on existing methods and help retailers fulfill the...
- Tags: strategy, oracle corp., tobacco, sales
- Case studies
- Beijing Tobacco Cuts Costs and Improves Resource Use by Adopting Grid Technology
- Founded in 1986, Beijing Tobacco Monopoly Administration oversees the tobacco industry in Beijing. Beijing Tobacco Monopoly wanted to construct an integrated IT infrastructure that offers high performance, reliability, and availability and enable online information sharing and collaboration. The challenge was to utilize any spare capacity to improve system performance and...
- Tags: oracle corp., system performance, strategy, databases, enterprise software, management, software, data management
- Case studies 2008-03-01
- Firewall Gives British Tobacco Company Secure E-mail Messaging and Web Browsing
- Imperial Tobacco Group migrated its existing messaging infrastructure throughout Western Europe from Microsoft Exchange Server version 5.5 to Microsoft Exchange Server 2003 communication and collaboration server. As the new server system supported more than 3,000 users via multiple access channels, the organisation realised it needed a firewall solution. Imperial Tobacco...
- Tags: web, microsoft exchange server, messaging, microsoft corp., e-mail, groupware, e-mail servers, firewalls, servers, security, enterprise software, software, networking, hardware
- Case studies
- Do other countries have hyphenated citizens?
- I have been seeing this for a long time now, and it always amazes me the things people will do or say to separate themselves from the whole.Here in the US, we have African-American, Chinese-American, Irish-American, German-American, Armenian-Americ
- Tags: ethnicity, nationality, off-topic, race, jdclyde, culture, identity, jd-quick (formerly clyde)
- Discussion threads 2006-10-10
- Tobacco Company Gains Increased Efficiencies in Migration Monitoring
- Imperial Tobacco Group, headquartered in the United Kingdom, planned to migrate its messaging infrastructure throughout Western Europe. Entitled Project Swift, the migration meant a transition from Microsoft Exchange Sever version 5.5 to Microsoft Exchange Server 2003 communication and collaboration server. The migration's success depended on the reliable delivery of the...
- Tags: network, microsoft exchange server, monitoring, tobacco, migration, microsoft corp., roi/tco, e-mail servers, groupware, finance, managerial accounting, enterprise software, software
- Case studies 2006-01-01
- American History Lux (exe)
- American History Lux is a strategy game that takes you through the wars that have shaped American history. It includes the French and Indian War, the American Revolution, the Mexican-American War, the US Civil War, 3 separate World War theaters, the Korean War, the Vietnam War, and the Iraq War....
- Tags: history, american history lux, strategy, management
- Software downloads 2006-04-28
- American History Lux (dmg)
- American History Lux is a strategy game that takes you through the wars that have shaped American history. It includes the French and Indian War, the American Revolution, the Mexican-American War, the US Civil War, 3 separate World War theaters, the Korean War, the Vietnam War, and the Iraq War....
- Tags: history, american history lux, strategy, management
- Software downloads 2006-11-28
- Algroup Lawson Mardon Selects PECAS Vision
- Algroup lawson mardon, a leading global supplier of packaging to the tobacco industry, was most interested in a system that would supply traceability, or full tracking of materials throughout the production cycle. The company implemented the PECAS Vision management information system at two of its tobacco packaging plants, located in...
- Tags: tobacco, radius, lawson software inc., lawson mardon, network security, networking
- Case studies 2000-07-01
- Global Tobacco and Logistics Firm Drives Efficiency With Improved Collaboration and Data Management
- Altadis Group is a global leader of the European tobacco and logistics sector. Altadis Group wanted to improve the company's business processes both internally and among its local subsidiaries. It required a customisable solution that could automatically consolidate data and simplify reporting and analysis processes. By implementing a collaborative workflow,...
- Tags: collaboration, logistics, tobacco, data management, altadis group, supply chain, business operations
- Case studies 2007-11-06
- American Culture (widget)
- American Culture allows you to view issues and topics that immigrants and Americans need answers to. American Culture shows the available links which you can click to go to that article on the Web site. By default American Culture will reload every ten minutes. Setting interval preference to zero turns...
- Tags: american culture, web site development, web technology, channel management, internet, marketing
- Software downloads 2007-06-27
- Using Solid Models to Find New Markets
- KSEC, China's leading manufacturer of tobacco processing equipment, adopted Solid Edge to adapt its machinery expertise to new uses. The company wanted to boost market share within tobacco industry and find new business lines that leverage the company's core expertise in machinery design. KSEC partnered with Siemens PLM (Product Lifecycle...
- Tags: siemens ag, tobacco, product marketing, marketing
- Case studies 2007-01-01
- American Proud Screensaver (zip)
- The American Proud Screensaver is dedicated to those who are proud to be an American and aren't afraid to say so. The American Proud Screensaver is a screensaver to declare it on your desktop for Independence day. Celebrate your freedoms with fantastic fireworks and let the world know who you...
- Tags: screensaver, freedom, american proud screensaver, desktops, hardware
- Software downloads 2007-12-07
- Low-Cost Infrastructure Improves Scalability of Tobacco Group's Business-Critical System
- JT International JTI, based in Geneva, Switzerland, is responsible for the Japan Tobacco Group's international production, marketing, and sales. The existing mainframe-based SAP R/3 solution presented a number of technical challenges. It lacked underlying flexibility and features to make administration simple and scaling cost effective. After rigorous testing, the company...
- Tags: scalability, tobacco, microsoft corp., infrastructure, enterprise resource planning (erp), mainframes, sales strategy, databases, enterprise software, servers, software, hardware, sales, data management
- Case studies
- International Network Services Case Study: American Family
- American Family Insurance, a $9 billion Fortune-500 powerhouse, has been meeting the insurance needs of customers for nearly 70 years. American Family Insurance needed to transform its decentralized, informal help desk into a world-class support organization. American Family selected Predictive Systems now a wholly owned subsidiary of International Network Services...
- Tags: insurance, help desk, financial planning, call centers, business operations, corporate insurance, it operations, finance
- Case studies
- Roots of the Sacred Tree (zip)
- This screensaver represents a year of planning and work by an American Indian Artist. It is released in April of 2007 to honor the American Indian Awareness Month concept. Offered as a meditation on the symbology and spirit of those ancient North American Indians whose ancestors are still very much...
- Tags: spirit
- Software downloads 2007-04-24
- American Football Screensaver (exe)
- American Football Screensaver brings to your desktop a football field background with American footballs bouncing over the screensaver. This version is the first release on CNET Download.com.
- Tags: screensaver, football
- Software downloads 2007-11-29
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