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- Case Study: "How a Mid-Size Company Saved Over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks"
- In late 2004 Microsoft offered a Midwestern-US based financial services corporation a range of options to renew and replace their existing Enterprise Agreement. This Case Study discusses the details of the Microsoft offers, of Microsoft Secrets' analysis and recommendations, and provides lessons in negotiating with Microsoft for Enterprise Agreements and...
- Case studies
- Energy Supplier Makes Savings Through Standardised Software Licence Agreement
- The Nordic region's leading IT company, Ementor, provides customers with a broad range of system integration and business solutions. After a period of organizational changes, Ementor wanted to use standardized processes and the company's knowledge-based culture to develop a more integrated, consistent portfolio of services. Certifying company software engineers and...
- Case studies
- How to Configure Remedy Flashboards for Remedy Service Level Agreements (Remedy SLA)
- This paper will take the reader through the process of configuring Flashboards 6.0 for use within the Remedy SLA application. The paper will explain the procedure of installing components, as well as provide configuration guidelines and recommendations for setting up both the Flashboards and the SLA products for optimal performance.
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- Momentum Webcast: Welcome Briefing for New Enterprise Agreement Customers (Level 100)
- This webcast explains how to get the most value from the investment in Microsoft products. It also explains about the enterprise commitment, the true-up process a simple way to report on installed applications, and terms of payment. The webcast explains how one can add products to the Enterprise Agreement after...
- Webcasts
- Momentum Webcast: Microsoft Licensing Briefing: Enterprise Agreement (Level 100)
- If the organization has more than 200 users and utilizes Microsoft products, it may be time to take a closer look at the great value provided by Microsoft infrastructure products and the Microsoft Enterprise Agreement EA. This webcast explains how the EA works, how much it costs, the key benefits,...
- Webcasts
- Momentum Webcast: Determining the Value of Software Assurance Renewal for Your Organization (Level 100)
- This webcast is designed for growing and mid-sized organizations that have a Microsoft Software Assurance SA agreement through the Open Business, Open Value, Select, or Enterprise Agreement EA programs. The presenter of this webcast explains how organizations can benefit from renewing their Software Assurance agreement with Microsoft. The attendee will...
- Webcasts
- Trend Micro Incorporated Enters Into an Agreement to Acquire InterMute - Special Teleconference for Press and Analysts
- Trend Micro predicts future malicious threats may comprise a combination of malicious spyware and other malware such as worms and viruses.
- Webcasts
- Shaping Up Your Business Associates - A Case Study on Compliance and Better Relationship Management
- The pros and cons of having separate contracts was weighed in support of the chain of trust, trading partner, and Business Associate agreement, or having one contract to incorporate these along with the agreement required by Gramm-Leach-Bliley for the confidentiality of non-public information. Timeframes for compliance were also examined and...
- Case studies
- Engendering Canadian Trade Policy: A Case Study of Labour Mobility in Trade Agreements
- This study examines Canada's commitments under labour mobility agreements associated with the North American Free Trade Agreement and the General Agreement on Trade in Services from a gender equality perspective. First, a gender analysis framework is designed to examine the agreements; second, the content of the agreements and immigration data...
- Case studies
- atrexx and iDirect Announce a Valued Added Distributor Agreement
- The iDirect solution is an ideal platform to offer Internet and corporate network access over Satellites to a wide geographic footprint, or to remote locations. atrexx' highly engineered IP over satellite services, based on iDirect Technologies and branded 2way2sat, are available on four satellites covering Europe, the Middle East, parts...
- Case studies
- Customers Rest Easy and Document ROI with Avaya Maintenance Agreement and EXPERT View Report
- For its enterprise customers with an Avaya Maintenance Agreement, Avaya can provide a "While You Were Sleeping" - EXPERT View Report that documents support provided over the course of a six-month or a one-year period. This report shows all system alarms, trouble tickets and on-site repairs that occurred. The Monetization...
- Case studies
- An Efficient Group Key Agreement Protocol for Ad Hoc Networks
- A Group Key Agreement GKA protocol is a mechanism to establish a cryptographic key for a group of participants, based on each one's contribution, over a public network. The key, thus derived, can be used to establish a secure channel between the participants. When the group composition changes or otherwise,...
- White papers
- How Resellers Ensure Quality of Service
- An important component to any hosting operation is quality of service. Hosting operations must ensure that they provide reliable, quality service to their clientele to ensure their retention. The best way for resellers to make certain that they are offering the best services possible is to contract Web hosting from...
- White papers
- Hispasat and atrexx Sign Co-Operation Agreement: Occasional Use Satellite Capacity Directly Available From atrexx
- Hispasat, the Spanish satellite communications company and atrexx, a leading telecommunications exchange and consulting agency, signed a contract for the marketing of Hispasat's satellite capacity. With this agreement, Hispasat takes advantage of atrexx' broad experience and knowledge of the telecommunication, operator and broadcasting market and strengthens its international expansion, particularly...
- Case studies
- Enterprise Agreement Saves Utilities Firm £9 Million (U.S.$15.7 Million) in Licensing Costs
- United Utilities wanted to take advantage of the economies of scale open to it as a major user of IT. The company also needed to equip its workforce with new technologies over the next three years to meet new business challenges. Microsoft offered United Utilities a three-year Enterprise Agreement involving...
- Case studies
- Agreement Signalling and Network Service Provisioning for Grids
- Resource-sharing is one of the Grid intrinsic properties enabling efficient usage of services by clients from many Virtual Organizations. This is particularly true for network infrastructures, which are typically designed to serve a large number of heterogeneous users. In such an environment, the support of network Quality of Service requires...
- White papers
- How Service Agreement and Service Level Agreements Protect Your Assets and Money
- It is important to clearly define the services to be performed and any deadlines for work product or performance. Without clarity, each party, even in good faith, may have different ideas and not discover this until the work is completed and one party is not satisfied. The more detail stated...
- White papers
- EMI Music Develops Its Digital Business Through Strategic Technology Agreement
- EMI Music, a global leader in the music industry, is evolving its business to capitalise on the opportunities created by the digital revolution. The company has embarked on a global technology transformation project, and is working with Microsoft on a series of core technology change programmes. Through the transformation, EMI...
- Case studies
- Momentum Webcast: Microsoft Enterprise Agreement Licensing Briefing (Level 100)
- If an organization has 250 or more desktop computers and uses Microsoft products, it may be time to take a closer look at the value provided by Microsoft infrastructure products and the Microsoft Enterprise Agreement Volume Licensing program. The attendee of this webcast will learn how the Enterprise Agreement works,...
- Webcasts
- Campus Agreement Reduces Licensing Costs by 75 Per Cent for Six German Colleges
- Karlsruhe College of Education trains teachers in all subject disciplines. With the five other colleges in Baden-Wurttemberg, Germany, it forms a network that employs 1,200 lecturers and trains around 20,000 students each year. Colleges in Baden-Wurttemberg, Germany, each had disparate Information Technology IT systems that were individually managed, resulting in...
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