TechRepublic Resources
- Aberdeen Council Selects Visual|QSM
- Vested in 1996, Aberdeen City Council is responsible for all local government services in Aberdeen and is the city's largest employer. Following success in addressing Year 2000 issues, a central Finance & ICT (Information Communication Technology) Service was created. The Finance and IT Service inherited Quetzal from pre-reorganisation days and...
- Tags: Aberdeen Group Inc., Datawatch Corp., ITIL, Help Desk, Call Centers, Process Improvement, Y2K, It Services, Financial Accounting, It Operations, Quality, Business Operations, Finance
- Case studies
- Novell Case Study: Aberdeen City Council
- Aberdeen City Council (ACC) is responsible for all local government services in Aberdeen, a thriving port in north-eastern Scotland. Without a single, integrated system for e-mail and calendaring, staff at ACC could not easily share information or collaborate on projects, and had problems managing attachments sent from other e-mail client...
- Tags: Novell Inc., Aberdeen Group Inc., Aberdeen City Council, E-mail, Groupware, Online Communications, Enterprise Software, Software
- Case studies
- Travel and Procurement: The Convergence
- According to a recent Aberdeen Group survey, companies that don't use an integrated travel and entertainment (T&E) expense management service, like Concur Travel & Expense, are falling behind in almost every measure of financial management. Aberdeen refers to these companies as "laggards" and presents figures showing that...
- Tags: Aberdeen Group Inc., Procurement, Convergence, Purchasing & Procurement, Business Operations
- White papers 2007-10-01
- Aberdeen Group: On-Demand Mid-Market CRM: Front-to-Back Office Integration a Clear Differentiator
- This Aberdeen Executive Analyst Whitepaper discusses the importance of front-to-back integration when evaluating CRM vendors.
- Tags: Aberdeen Group Inc., Microsoft Office, On-demand, NetSuite Inc., Clear, Integration, Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2008-02-05
- The Ins and Outs of Email Vulnerability - Aberdeen Group
- This report from Aberdeen Group focuses on the threats posed by both inbound and outbound email as well as the strategies, capabilities and Best-in-Class technologies companies use to mitigate these threats.
- Tags: Google Inc., Aberdeen Group Inc., Vulnerability, E-mail, Online Communications
- White papers 2007-07-01
- The Next-Generation Product Documentation Report
- Causing a missed product launch because of incomplete product documentation is the nightmare of every documentation manager. But the harsh reality is that documentation departments are expected to do more work in much less time as cycles become compressed. Some documentation departments, however, are not only meeting their product launch...
- Tags: Aberdeen Group Inc., Product Marketing, Marketing
- White papers 2006-12-01
- SOA Middleware Starts Where Web Services Leave Off
- Aberdeen analysis of approximately 400 companies over the past 18 months has shown a deep division between organizations that are deploying web services based applications, what one calls SOA Lite, and those that are building out full SOA middleware infrastructure. With two such different software investment profiles, one expects to...
- Tags: Web, Aberdeen Group Inc., Web Service, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2007-07-01
- ERP in the Mid-Market: An Aberdeen Benchmark Report
- This Aberdeen Group white paper offers three key recommendations for mid-market companies that are looking to implement an enterprise resource planning (ERP) system within the larger context of a service-oriented architecture (SOA). "Best in Class" mid-market companies, according to Aberdeen, will: Make consolidation decisions that carefully...
- Tags: Business Process, Aberdeen Group Inc., SAP AG, ERP, Service-Oriented Architecture (SOA), Operational Planning, Enterprise Resource Planning (ERP), Enterprise Software, Web Services, Software, Business Operations
- White papers 2006-10-01
- Aberdeen Group: B2B Collaboration: Assessing the ROI of Process Integration
- By helping companies assess their own B2B collaboration maturity and making specific recommendations for action based on maturity levels and business objectives, this Aberdeen Group report enables companies to determine and justify the right B2B collaboration priorities and build an effective business case for B2B collaboration investments.
- Tags: B2B, Integration, ROI, Sterling Commerce, Aberdeen Group Inc., E-business/E-Commerce, Internet
- White papers 2006-07-01
- Insider Threat Report by Aberdeen Group: Strategies for Data Protection
- This research report by Aberdeen Group discusses key findings from 88 companies surveyed to determine the degree to which best-in-class organizations are utilizing a security solution to address the risk of the insider threat, also referred to as "data leakage" or "data loss prevention." In the report you will find...
- Tags: Strategy, Aberdeen Group Inc., Data Protection, Apani Networks, Disaster Recovery, Backups, Security, Data Management
- White papers 2006-01-01
- Lock IT Down: Antivirus software alone is not enough protection
- When the Blaster, MS/SQL, and Sobig worms made their appearance on the scene in 2003, one thing became clear: none of the worms was initially stopped with antivirus software.According to a report issued in January 2004 by the Aberdeen Group, "The Internet worms of 2003 took advantage of common network...
- Tags: antivirus software, firewall, information technology, PC, security, software, Toni Bowers, worm
- Technical articles 2004-01-28
- Decision Support: Is RTE right for you?
- The tech industry is abuzz with real-time enterprise solutions for RFID (Radio Frequency Identification), Supply Chain Management, Sales Force Automation, Business Intelligence, and the like. The allure is completely understandable.CIOs look with envy on successful real-time innovators such as FedEx, which, largely because of real-time enterprise solutions, can ship 1.5...
- Tags: real-time computing, real-time enterprise solution, computing, David Southgate, Aberdeen Group Inc., enterprise solution, decision support, leader, sales
- Technical articles 2004-02-16
- Offshore development reduces cost, decreases production cycle
- While it may not be politically correct, offshore development can seriously reduce development cost and the production cycle. The data may suprise you.Offshore IT outsourcing is hot, and for good reason. The Meta Group reports that 80 percent of companies plan to outsource some IT function by 2003, and Dean...
- Tags: Printers, IT Services, Peter Marshall, Offshore IT Outsourcing, Aberdeen Group Inc., information technology, offshore development, offshore outsourcing, META Group Inc., outsource, outsourcing
- Technical articles 2002-04-01
- Analysts weigh in on IT spending
- One of the favorite activities of leading IT analyst firms is to research and prognosticate on IT spending. Lately, the topic has been, "Has the industry bottomed out, or are more dark days ahead?"Let's take a look at what they've been saying.Aberdeen: Recovery in IT spendingAberdeen Group tracks the financial...
- Tags: Aberdeen Group Inc., Culpepper, IT-spending, Jim Zimmermann, revenue, software
- Technical articles 2003-10-03
- CRM systems still promise more than they deliver
- Customer Relationship Management (CRM) is a perpetual favorite topic for the IT analyst community. Every week, there are analyst views, reports, quotes, and interviews on the problems facing CRM. The analyst firms also vary, sometimes wildly, in their views and predictions for CRM. In this series of columns, I’ll take...
- Tags: Aberdeen Group Inc., benefit, CRM, CRM system, Customer Relationship Management customer, Jim Zimmermann
- Technical articles 2003-03-26
- Reports predict IT security spending will skyrocket
- Several interesting reports have recently been published that look at how administrators will need to approach IT security over the next few years, as well as how they should handle their jobs if they want to advance.Aberdeen findings and predictionsFirst, Boston-based Aberdeen Group (whose recent report on CERT listings of...
- Tags: Aberdeen Group Inc., information technology, International Data Corp., IT security, John McCormick, security
- Technical articles 2003-02-24
- Aberdeen Group says Linux/UNIX is as vulnerable as Windows
- Turning up the heat up another notch on a long-simmering debate, the Aberdeen Group has published a study comparing the security of Linux/UNIX systems with that of the Microsoft Windows family of products."Contrary to popular misperception, Microsoft does not have the worst track record when it comes to security vulnerabilities....
- Tags: Aberdeen Group Inc., CERT, John McCormick, LINUX/UNIX, Microsoft Windows, trojan horse, Unix, virus
- Technical articles 2003-01-06
- Research Index: Five PSA solution resources
- If you're planning to hire a professional services automation vendor, check out the offerings in TechRepublic's Research Index. Here are five great resources that will help you make an informed decision when choosing a PSA vendor.If you’re wondering how you’re going to properly allocate staff time between on-site crisis management,...
- Tags: Beth Blakely, professional services, professional services automation, Aberdeen Group Inc., professional services automation solution
- Technical articles 2000-11-06
Additional Resources
- Sales lagging behind? Learn how 200 best-in-class companies stay ahead
- Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It surveys over 200 best-in-class companies who hit quotas and remain competitive year-after-year. Using key criteria, Aberdeen Group pinpoints the sales strategies...
- Tags: Sales Strategy, Sales Force Management, Sales
- White papers 2007-07-01
- Improve Business Responsiveness and Compliance with SOA
- Find out why a growing number of companies are adopting SOA to create a more competitive business environment while meeting compliance standards. In your business today, you face pressure to be more flexible and responsive to changes in market opportunities. But you are also rightfully concerned that...
- Tags: Compliance, SOA, IBM Corp., Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- Webcasts
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