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SmarterTrack (exe): SmarterTrack 3.x is a robust support Help Desk, Ticket System, Live Chat, Cost Analysis, Data Mining, Knowledge Base, Reporting, and Analytics software application through an elegant AJAX web interface. SmarterTrack brings the performance of a desktop application to the Web and can be run stand-alone or integrate with your customer...; Tags: Web, SmarterTools, AJAX, Help Desk, Data Mining, Channel Management, Call Centers, Desktops, Tools & Techniques, Internet, Software/Web Development, Web Development, Web 2.0, It Operations, Enterprise Software, Software, Data Management, Marketing, Hardware, Management; Software downloads 2008-05-06

FREE Email Server?: I may not be thinking of the correct term, but here is what I am looking for. I am looking to create my own email addresses and not have to deal with AOL or Verizon anymore. I want to make one of my PCs act like an email server(?) and...; Tags: BorgInva, domain, e-mail, email server, FREE Email Server, POP3, server; Q&A 2005-02-07
tracking computer repair requests: Hi, thus far, I have been keeping track of repairs/fixes I've done to our department's computers by making notes in my repair log. The powers that be would like me to have a more "trackable" system. They want the users to fill in a hard copy form...; Tags: computer; Q&A 2006-03-16
Microsoft Mail Alternative???: All 50 users on our Win2K domain use Microsoft Mail for intraoffice emailing and only 30 of them have the Internet Email through a local ISP. As more and more client pc are upgraded to Window and Office XP, we start to run into issue where those who don't have...; Tags: e-mail, Internet, Internet Email, Microsoft Corp., Microsoft Mail, server, tech06; Q&A 2005-03-16
Help desk repository: I am looking for an example database that contains support calls of an IT nature.It doesnt have to be huge but has to be in either an excel or access file format.The other thing is that it needs to be a freebie :)I need it for some helpdesk training that...; Tags: help desk, Lord Foul, database; Q&A 2006-04-03

TechRepublic's VPN Policy: VPNs provide a way for remote users to access your network. If you decide to allow VPN, you should put a policy in place so remote users understand wh ...; Buy Now

Microsoft Excel Intermediate Skills: This Microsoft Excel Intermediate Skills presentation is a preformatted solution for training staff to get more out of Microsoft Excel. The accompanyi ...; Buy Now