TechRepublic Resources
- CIGNA Learning Enables Smooth Upgrade to New Desktop Technology
- CIGNA Corporation is a leading provider of health care, disability, life and accident insurance benefits. As CIGNA prepared for its company-wide rollout of Microsoft Office XP, it required training for more than 40,000 employees worldwide. The training needed to appeal to an audience of varying backgrounds, ranging from computer beginners...
- Tags: CIGNA Corp., Desktop, Training, SkillSoft, Workforce Management, Human Resources
- Case studies
- Moving Beyond ROI: Measuring Team Performance and Two-Sided Accountability
- Minnesota School of Business, Inc. (MSB) and Globe College Inc. (GC), are proprietary corporations based in Minnesota. MSB/GC's key to a long-term solution was in creating and increasing new ways to enhance leaders and their team members' effectiveness. Following a SWOT analysis, the executive directors made the decision to equip...
- Tags: Team, ROI, Training, SkillSoft, MSB/GC, Team Management, Workforce Management, Management, Human Resources
- Case studies
- Health Care System Takes Stand Against Sexual Harassment
- With more than 22,000 employees, the Saint Barnabas Health Care System is the second largest employer in the State of New Jersey. It is the leading healthcare provider in the State, serving over 2 million patients annually. The need for sexual harassment training was a critical need visible at the...
- Tags: Health Care, SkillSoft, Health Care System, Harassment, Vertical Industries, Benefits, Healthcare, Human Resources, Gender And Diversity, Enterprise Software, Software
- Case studies
- Telecommunications Company Grows for High Performance
- TELUS is a leading Canadian provider of voice, Internet, data and wireless services with more than $7 billion in revenue in 2003. The company saw the opportunity to expand nationally and into the rapidly growing markets for Internet, data and wireless communications. This change in business focus, however, would also...
- Tags: Team, High-performance, TELUS Corp., SkillSoft, Team Management, Internet, Wi-Fi, Wireless, Telecommunications, Management
- Case studies
- Staffng Company Develops Successful e-Learning Program for New Hires
- Kforce is a full-service professional staffing firm providing flexible and permanent staffng solutions with more than 1,400 recruitment specialists operating from more than 80 offices in 45 markets. Kforce needed to ensure new sales associates receive basic, practical knowledge. Success at Kforce means delivering exceptional customer service and results, which...
- Tags: Staffing, SkillSoft, Kforce, E-learning, Enterprise Software, Software
- Case studies
- Safety Training Is Good Business for Unisys
- Unisys is a global provider of information technology services to companies in the financial services, communications, transportation, commercial and media industries, as well as the public sector. Following the events of Sept. 11, 2001, the Unisys chairman at the time mandated once safety and security training. The ES&H team was...
- Tags: Unisys Corp., Training, SkillSoft, Workforce Management, Team Management, Transportation, Benefits, Human Resources, Management
- Case studies
- Learning at Imagistics Helps Sales Reps Hit Their Stride
- Imagistics is a direct sales, service and marketing organization offering document imaging solutions in the US, UK and parts of Canada. The challenge was to train salespeople to identify and sell solutions to a team, while keeping up with new product features and functionality, and the ever-changing networked environments in...
- Tags: SkillSoft, Imagistics, Document Management, Sales Strategy, Computer-Based Training (CBT), Sales Force Management, Enterprise Software, Software, Finance, Managerial Accounting, Sales
- Case studies
- Global Marketing & Communications Firm Improves Thought Capital
- Young & Rubicam Brands is one of the largest marketing communications firms in the world, consisting of six primary companies with 416 offices in 80 countries around the world. With a large worldwide presence and limited HR resources, Young & Rubicam Brands needed to provide employees with global, consistent access...
- Tags: Direct Marketing, Communications Company, SkillSoft, Young & Rubicam Brands, Marketing Research, Sales Channel, Advertising & Promotion, Marketing, Sales
- Case studies
- At CGI, e-Learning Is Both a Challenge and an Opportunity
- CGI is Canada's largest independent information technology services firm and the eighth largest in the world. CGI needed to overcome several learning challenges, including a decentralized structure and employee mobility; lost revenue during training time due to less billable hours; and the need for dynamic learning programs in a constantly...
- Tags: E-learning, CGI, SkillSoft, Scripting Languages, Software/Web Development, Web Development
- Case studies
- A SkillSoft Case Study: Hilton Hotels
- Hilton Hotel has 380 hotels worldwide and is represented in 66 countries. Hilton selected 70 courses from SkillSoft's management, business and IT curricula, which SkillSoft delivers to the company's worldwide workforce through its in-built learner management system, SkillPort. Hilton also subscribes to Books24x7 so that it can offer a reference...
- Tags: Hilton Hotels Corp., SkillSoft, Hilton Hotel, Portals, Strategy, E-learning, Internet, Management, Enterprise Software, Software
- Case studies
- At Georgia-Pacific, Learning Is a Strategic Tool for Success
- To many people, Georgia-Pacific Corporation (GP) is known for its brands: Brawny paper towels, Plytanium plywood, Quilted Northern bathroom tissue and Dixie Cups, to name just a few. The goal was to provide a learning system that was effective, affordable and measurable. The timing couldn't have been better - GP's...
- Tags: Georgia-Pacific Corp., Tool, SkillSoft, Strategy, Productivity, Branding, Management, Marketing
- Case studies
- University Grows Emerging Training Program Into Professional Development Organization
- The University of North Carolina Wilmington (UNCW) was founded in 1947 as two-year Wilmington College. The information technology systems division of UNCW, under the purview of the vice chancellor of the ITS division and associate provost, saw the potential to transform an emerging training program into a professional development organization....
- Tags: Professional Development, Information Technology, University, Training, SkillSoft, Strategy, Management
- Case studies
- Oracle Case Study: SkillSoft
- After a recent merger with SmartForce, SkillSoft looked for better ways to manage the customer lifecycle for its newly expanded customer base. SkillSoft needed to gain a real-time view of customer information, support cases, and the results of its sales and marketing efforts. SkillSoft successfully - and rapidly - upgraded...
- Tags: Oracle Corp., SkillSoft, Marketing Research, Mergers & Acquisitions, Sales Strategy, Marketing, Investment, Finance, Sales
- Case studies
- Staff, Students, Faculty Embrace e-Learning at University of Houston
- Founded in 1927, the University of Houston is one of Texas' leading public academic research and teaching institutions. With the appointment of a new president in 2003 and a growing need within the information technology organization for improved, expanded and more formalized training and professional development opportunities, the university's IT...
- Tags: University Of Houston, Professional Development, Information Technology, E-learning, Training, SkillSoft, Strategy, Workforce Management, Management, Human Resources
- Case studies
- University Finds e-Learning Success Through Partnerships, Integrated Marketing
- Established in 1847, the University of Iowa is a national research university located in Iowa City. As the university continued to grow and the need for 24x7 training for second- and third-shift employees increased, the central HR learning and development department was tasked with finding a way to expand beyond...
- Tags: Marketing, Partnership, University, SkillSoft, E-learning, Workforce Management, Enterprise Software, Software, Human Resources
- Case studies
- Koch Industries Manages Compliance Training Through e-Learning
- Koch Industries, Inc., a privately held company based in Wichita, Kan., owns companies in four business groupings: chemical process related; fibers and polymers; commodity and financial trading; and forest and consumer products. Koch Industries places huge emphasis on the health and safety of its companies' employees, so finding a cost-effective...
- Tags: Compliance, SkillSoft, Koch Industries, E-learning, Enterprise Software, Software
- Case studies
- Healthcare IT Department Develops Project Leaders Through e-Learning
- Based in Wilmington, Del., Christiana Care Health System is one of the largest healthcare providers in the mid-Atlantic region. Christiana Care's information technology department supports various projects throughout the health system that often require specialized training or expertise in particular IT areas, as well as project management skills. Following a...
- Tags: Information Technology, Leader, E-learning, Health Care, SkillSoft, Healthcare IT Department, Vertical Industries, Strategy, Benefits, Healthcare, Enterprise Software, Software, Management, Human Resources
- Case studies
- Blended Learning at Its Best!
- Equant leads industry surveys in corporate user satisfaction. To achieve this, its employees require comprehensive on-going training on a variety of topics. The challenge facing Equant was how to deliver a steady stream of consistently high level training within these subject areas to a diverse and dispersed global workforce. Traditional...
- Tags: Equant, SkillSoft, Workforce Management, E-learning, Human Resources, Enterprise Software, Software
- Case studies
- When Speed Is of the Essence
- Reuters customers - including banks around the world, news organisations and major global corporations - want the very latest news and information as it actually happens. To achieve this Reuters has to have the fastest, most advanced and sophisticated products possible. And the company's IT professionals need to be equally...
- Tags: Reuters Ltd., SkillSoft, Financial Services
- Case studies
- Increased Customer Satisfaction and Market Share
- With 1,000 employees stationed in 109 offices around the globe, the Australian Trade Commission, known as Austrade, uses SkillSoft to equip its workers with technical know-how for measurable business results. Austrade employees have sharpened their skills at delivering presentations, marketing services, managing organisational finances, and delivering client services. Austrade selected...
- Tags: Customer Satisfaction, SkillSoft, Austrade, Marketing Research, Product Marketing, Marketing
- Case studies
