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- Maximizing User Adoption of Your Sales Force Automation Solution
- Watch this Siebel Web seminar replay discussing Siebel best practices to effectively address both internal and external challenges. You will learn how to: Maximize adoption by delivering value from three perspectives: Front-line sales representative, Sales management and Customer experience. Drive consistent execution across the entire sales force. Achieve superior insight...
- Webcasts
- Magma Design Automation Implements Comprehensive CRM From Salesforce.com for 600 Users
- Magma Design Automation, a provider of chip design solutions, needed a new, cost-effective sales force automation system that integrated marketing and sales with customer service and support. The company has chosen salesforce.com for on-demand Customer Relationship Management CRM service. Magma has implemented sales force automation and customer service and support...
- Case studies
- BCA IT Case Study: Wizard Home Loans
- Wizard Home Loans was launched in 1996 with just three or four people selling mortgage products by visiting customers in their homes. When Wizard Home Loans wanted a sales force automation solution for its rapidly expanding team of customer-facing business writers, BCA IT delivered much more than just 400-plus IBM...
- Case studies
- Sales Force Automation Solution for a eCRM Solutions Provider
- The client is a leading eCRM solutions provider based out of USA. The NIIT Technologies' Mobile Centre of competence created a wireless roadmap and architecture to extend a Sales Force Automation eCRM product for access from mobile devices and PDAs. As sales representatives are expected to be mobile, they may...
- Case studies
- Sales Force Automation Technology Lifecycle Refresh
- Diebold, Incorporated is a global leader in providing integrated self-service delivery systems and services. Diebold needed to upgrade 700+ users in conjunction with an end-of-lease process within a very short timeframe. With limited internal resources and many projects on the table, Diebold needed a partner that could accommodate the volume...
- Case studies
- Telenet Solutions Increases Sales Productivity by Using Salesforce SFA
- Telenet is a leading player in the Belgian triple play market, offering residential customers an unrivalled blend of cable television, high-speed Internet, and telephone services. It seems that almost everyone wants 'Triple play' services right now: television, telephone, and Internet services from a single provider. To manage the surge in...
- Case studies
- SanofiPasteur MSD Improves Sales Health With Salesforce SFA and AppExchange Builder
- Vaccines have the power to make life-threatening diseases a thing of the past. To deliver its range of vaccines for diseases like whooping cough, cholera, and polio as cost-effectively as possible, SanofiPasteur MSD, the UK-based specialist vaccines business of sanofi-aventis Group, needed to overcome its reliance on an outdated internal...
- Case studies
- BusinessEdge Solutions Case Study: A Major Pharmaceutical Company
- The client, a division of a Fortune 50 pharmaceutical company under significant cost pressures, faced increasing costs for supporting an ageing, highly customized sales force automation system. At the same time, they were interested in expanding their CRM capabilities beyond the sales force to include users in marketing and clinical...
- Case studies
- Motorola Implements Easy-to-Manage, Cost-Friendly Solution for Customers and Employees
- Motorola is known around the world for innovation and leadership in wireless and broadband communications. The company wanted to reduce application deployment time and improve sales force automation capabilities. The challenge was to provide ability to bypass all lead time required to install new hardware architecture and implement easy-to-manage, cost-friendly...
- Case studies
- Moving From Tactical SFA to Strategic CRM
- This webcast explains how to get rid of sales bottlenecks and close more deals, faster; analyze sales information and see buying trends over time; track the lead life cycle from marketing campaign to the closed sale; and avoid the most common mistakes organizations make when moving to CRM.
- Webcasts
- Avid Technology Choosing Commercial Open Source for CRM Success
- Avid transacts tens of thousands of sales every year with substantial data transfer, storage and retrieval requirements. In order to manage all this activity and data, Avid needed a Sales Force Automation SFA system that could offer an efficient sales tool for reps and a strong reporting tool for management....
- Case studies
- Web-Based Sales Force Automation (SFA) Enhances Strategic Customer Relationship and Sales Performance
- Daewoong Pharmaceutical Co. Ltd. was founded in 1945 under the name of Chosunkanyou Industry in Korea and changed its name to Daehan Vitamin Chemical Industry Co., Ltd. in 1961 and finally to the current name in 1978. The challenge was to build a flexible and highly scalable web-based system with...
- Case studies
- Enabling the Mobile Enterprise for Field Force and Sales Force Automation
- Enabling The Mobile Enterprise EME is an end-to-end integrated solution for companies wanting to deploy mobility projects, enhancing employee productivity, improving value chain efficiency with customers & suppliers. The solution combines Sun Java Enterprise System software and Java 2 Micro Edition (J2METM) to allow a real-time, transparent and unified access...
- Case studies
- Faster, More Effective Physician Interactions With Mobile Pharma SFA
- 80% of pharmaceutical field representatives say they could be more effective, build better physician relationships, and convey more accurate forecasts if they could reduce their administrative paperwork load and make better use of their "down time" spent waiting in physician and pharmacy offices and while traveling between customer visits. Join...
- Webcasts
- Case Study: Sales Force Automation With PocketPC
- A Global 2000 crop protection company needed a faster and more efficient way of collecting sales related information from their national network of distributors. The existing processes involved biweekly visits to agricultural chemical distributors to check the amount of product sold and inspect the condition of the chemical tanks for...
- Case studies
- HiT Software Installs Soffront CRM to Improve Customer Support and Sales Automation
- HiT Software provides relational database access middleware for Windows and Java applications. The company knows that excellent customer support is one of their key competitive strengths. With that in mind, they wanted a CRM product that was feature-rich, easy to manage and reasonably priced. They needed a browser-based solution with...
- Case studies
- CRM and SFA Enterprise Performance Management Reporting and Analysis System - Fortune 100 High Tech Co.
- In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard CRM and custom tables for analysis across a wide variety of...
- Case studies 2008-01-01
- Benefits of Windows Mobile: Sales Force Automation
- This paper presents the experience of several sales organizations around the globe that have addressed the challenges of increasing customer satisfaction, sales, and sales force productivity by deploying Windows Mobile powered solutions. Each of these companies profiled gained business value through reducing the sales cycle, replacing paper-based processes, or gaining...
- White papers 2006-08-01
- U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness
- The Microsoft U.S. Dynamics Enterprise Sales Team manages more than 5,000 customers and opportunities. The team uses a sophisticated solution-selling methodology that feeds forecasting and reporting systems across multiple product lines, regions, and industries. Frustrated by the complicated user interface of their incumbent sales force automation tool and lack of...
- Case studies 2007-05-01
- Team Level Analysis of Sales Force Automation: The Missing Link?
- Contemporary sales organizations utilize teams to seamlessly complete sequential discrete steps in the sales process. The Sales Force Automation SFA research to date, has primarily focused on the organizational and individual level of analysis. The purpose of this paper is to present a methodology for investigating the usage of SFA...
- White papers 2006-05-13
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