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- Nortel CIO Steve Bandrowczak: 'There are three types of CIOs'
- In this CIO spotlight as part of the Tech Sanity Check podcast, hear Nortel CIO Steve Bandrowczak describe the three types of CIOs, elaborate on his IT department's top priorities and challenges, and explain the number one lesson that he's learned as a CIO. by Jason Hiner
- Tags: CIO, Nortel Networks Corp., Podcasts, Internet, Jason Hiner
- Blog posts 2008-07-23
- TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
- This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges PBXs interoperate with Microsoft Office Communications Server 2007 and how Communications Server 2007 integrates with the breadth and depth of the Nortel Unified Communication products, such as Converged Office, Multimedia Conferencing 5.0, Nortel UC Integrated Branch, and...
- Tags: Interoperability, Webcast, Nortel Networks Corp., Communications Server, Microsoft TechNet, Telephony, Networking
- Webcasts 2008-07-17
- Microsoft's Unified Communications products can't run on their own... yet
- Microsoft released the first version of Office Communications Server in 2007. A good start for inter-organizational collaboration, OCS omits capability to include outside collaborators. Scott Lowe would be thrilled to see OCS replace his Nortel conferencing bridge as his Nortel PBX will be vanishing soon from campus. ...
- Tags: Nortel Networks Corp., Unified Communications, Audioconferencing, Microsoft Corp., PBX, OCS, Telephony, VOIP, Telecom & Utilities, Telecommunications, Networking, Scott Lowe
- Blog posts 2008-07-12
- Asterisk: Good choice for a large project?
- Last year, my department was granted the auspicious task of handling the campus telephony services at Westminster College. The existing phone system is a Nortel Meridian switch. The system is rock solid and has a good feature set, but it's not inexpensive at all to maintain or extend....
- Tags: Phone, Nortel Networks Corp., Avaya Inc., Asterisk, Telecom & Utilities, VOIP, Telecommunications, Networking, Scott Lowe
- Blog posts 2008-05-30
- Nortel claims that it is siphoning network customers away from Cisco
- Nortel is positioning itself up as a "green" networking vendor that has the right history and products to take market share from Cisco Systems, and Nortel has a new research study and a group of converted customers that it's using to help spread the message. Let's take...
- Tags: Network, Nortel Networks Corp., Customer, Cisco Systems Inc., Energy Efficiency, Performance Gain, Jason Hiner
- Blog posts 2008-05-20
- Reader Response: Open source IP-PBX's: Ready for the enterprise?
- Bear with me while I get to the information related to the title of this post. I want to provide some background about why I'm asking this question.A few weeks ago, I wrote in the Servers and Storage blog a post indicating that my organization, Westminster College, was considering replacing...
- Tags: Software, SIP, Phone, Nortel Networks Corp., IP, Avaya Inc., Nortel Meridian System, Session Initiation Protocol (SIP), Open Source, Emerging Technologies, Scott Lowe
- Blog posts 2008-05-17
- Carrier-Class Softswitch Enables Service Provider to Deliver Advanced Hosted IP Communications
- iHub needed to find a platform that could not only provide the right hosted IP telephony services for iHub's customers, but also give iHub the tools to tap into the wider market by reselling the service through a channel of distributors and resellers. The company deployed Nortel for its solution...
- Tags: Nortel Networks Corp., IP, Carrier-Class Softswitch, Network Technology, Networking
- Case studies 2008-05-12
- Nortel tells IT pros to avoid the 'Cisco energy tax'
- Among the bold claims being made at Interop Las Vegas 2008, perhaps the boldest was Nortel's assertion that its network gear consumes 50% less power than Cisco's. Take a look at Nortel's aggressive Interop campaign in the Expo Hall and in the promotional materials for the conference. by Jason Hiner
- Tags: TechRepublic Inc., Nortel Networks Corp., Information Technology, Cisco Systems Inc., Taxes, Financial Planning, Finance, Jason Hiner, nortel, cisco, networking
- Image galleries 2008-05-09
- Career Transition Specialist Simplifies Voice Communications Through IP Telephony
- DBM's business is to support major employment transitions in both the public and private sectors, often working across its different sites to provide a coherent, nationwide service. With eleven different phone systems in place across fifteen UK sites, they were wasting money, because they had no inter-site calling plan. UK...
- Tags: Telephony, Nortel Networks Corp., IP Telephony, IP, Career Transition Specialist, DBM, Professional Development, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking, Career
- Case studies 2008-04-24
- Business Directory Firm Grows Franchise Operations With New Contact Centre
- Locallife is an established network of 324 local website directories that provides links and contact details to more than two million UK businesses. To help franchisees increase their sales, Locallife decided to set up a centralised, outbound call centre at its new offices in Wolverhampton. They needed a reliable, cost-effective...
- Tags: Nortel Networks Corp., Locallife, Web Site Development, Web Technology, Sales Strategy, Internet, Sales
- Case studies 2008-04-22
- Bathroom Retailer Supports Online Sales With New Phone Infrastructure
- Taurus Bathrooms has operated a successful, family-run business for 25 years. The existing Taurus telephone system could not cope with the new demands of the internet business. They didn't physically have enough lines coming in to provide the best service for customers and it was impossible to see when they...
- Tags: Phone, Nortel Networks Corp., Sales, Taurus Bathrooms, Telecom & Utilities, Internet
- Case studies 2008-04-22
- Transformed Customer Service for Leading Scottish Financial Institution
- As Scotland's largest building society, Dunfermline Building Society wanted to improve the flexibility of its customer service. They wanted more efficient, flexible technology, particularly for their telephone banking operation, Dunfermline Direct. The idea was to provide more innovative interaction between their customers and the business. The Society deployed Nortel for...
- Tags: Customer Service, Financial, Nortel Networks Corp., Banking Operation, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies 2008-04-22
- Complete Communications Restructure for Expanding West London Retail Chain
- Fast-growing Capital Cash, the West London franchise operation of Cash Converters specialises in the sale of second hand goods. They decided to set up a formal head office, and they knew it was time to rethink their telephone system. Until then, they'd been relying on a 'Mix and match' of...
- Tags: Panther, Nortel Networks Corp., Telecommunications
- Case studies 2008-03-17
- Singapore's Link Hotel Offers Guests a Historic Ambience, Complemented by Advanced Communication Services
- Designing Link Hotel was a challenge from the beginning due to its heritage status, which imposed certain constraints on how the site could be changed. Working to refurbish the two buildings that now make up the hotel, the renovation team knew it had to work within those limits, while still...
- Tags: Nortel Networks Corp., Telephony, VOIP, Telecommunications, Networking
- Case studies 2008-03-13
- Retailer Enhances Customer Service Using Nortel Business Communications
- HMV Group in the UK recognises this need to diversify its route to market, and has significantly grown its web sales facility to match its strong high street presence. They wanted a single communications provider to upgrade the HMV Group head offices completely with more flexible, modern PBX technology and...
- Tags: Customer Service, Nortel Networks Corp., Product Marketing, Telephony, Customer Relationship Management (CRM), Sales Strategy, VOIP, Marketing, Networking, Enterprise Software, Software, Sales, Telecommunications
- Case studies 2008-03-11
- PBX to redundant servers: Thoughts?
- Last summer, my IT department assumed responsibility for the campus PBX and associated services. The PBX is a rock-solid Nortel Meridian switch. However, rock-solid doesn't necessarily mean that the switch is the right long-term solution for the College. For a variety of reasons that I won't go...
- Tags: Solution, Phone, Nortel Networks Corp., Voice, IP, Server, PBX, Pingtel Corp., Service, SIPxchange, Telephony, Telecom & Utilities, VOIP, Networking, Telecommunications, Scott Lowe
- Blog posts 2008-03-04
- Luxury Hotel Boosts Competitive Edge Through Cutting-Edge Communications
- Hotel Schloss Velden in Austria is one of Europe's most respected hotels. Originally a summer residence built in 1603, it was converted into a hotel in the 19th century and offers elegant accommodation and spectacular views over the Worthersee. Hotel Schloss Velden wanted to transform this luxury hotel by combining...
- Tags: Nortel Networks Corp., Nortel Wireless LAN 2300 Series, Nortel IP Phone 2007, Americans With Disabilities Act (ADA), Cellular Phones, Telecommunications, Human Resources, Gender And Diversity, Consumer Electronics, Personal Technology
- Case studies 2008-02-27
- The Kentucky Department of Education Is Leveraging Information Technology to Take Educational Opportunities to New Heights With a Flexible, Robust and Secure Nortel Solution
- Through the Kentucky Department of Education, the Office of Education Technology laid out its "2007-2012 Education Technology Master Plan" with the objectives of providing equal access to technology for all teachers and students, enhancing their teaching and learning experiences in Kentucky's classrooms, and to thereby prepare all Kentucky children to...
- Tags: U.S. Department Of Education, Nortel Networks Corp., Information Technology, Kentucky, Workforce Management, Recruitment & Selection, Microsoft Office, Human Resources, Office Suites, Software
- Case studies 2008-02-14
- Nortel Networks Case Study: Hertfordshire County Council
- Hertfordshire County Council is one local authority that most definitely thinks 'Business'. Its 'The way we work' initiative is designed to enable more than 4,000 staff at the Council to operate like a cutting-edge enterprise, with greater flexibility and enhanced collaboration in order to meet the needs of its constituents...
- Tags: Nortel Networks Corp., Hertfordshire County Council, Nortel Ethernet Routing Switch 8600, Nortel VPN Gateway 3050, Ethernet, VOIP, Networking, Network Technology, Telecommunications
- Case studies 2008-02-12
- Feature-Rich Telephony System Enables Leading High School to Communicate More Efficiently
- Parents must be confident that they can get in touch with the right people at the school at all times and that messages they leave will be communicated quickly and correctly was certainly a requirement for leading grammar school Rugby High School, their incoming calls are generally unpredictable throughout the...
- Tags: School, Nortel Networks Corp., Feature-Rich Telephony System, Workforce Management, Human Resources
- Case studies 2008-02-12
