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- Microsoft Dynamics CRM Online
- If you're looking to take your customer relationship management to the next level, we invite you to try Microsoft Dynamics CRM Online for 30 days free. Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure and...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2008-05-04
- An Introduction to Microsoft Dynamics CRM Online
- View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The Peppers & Rogers Group, part of The Carlson Marketing Group. This Webcast also...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-04-01
- Microsoft Dynamics CRM Online 30 Day Trial
- If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Resource centers 2008-04-01
- Microsoft Dynamics Webcast: Make Customers the Center of Attention With Microsoft Dynamics CRM (Level 100)
- Microsoft Dynamics CRM is a powerful tool for the sales and marketing teams, but it is more than just a contact management solution. The presenter of this webcast explores how Microsoft CRM is a flexible, integral part of the enterprise, supporting sales, marketing, customer service, manufacturing, and professional services.
- Tags: Microsoft Dynamics, Webcast, Contact Management, Microsoft Corp., CRM, Microsoft Dynamics CRM, Customer Relationship Management (CRM), Advertising & Promotion, Sales Strategy, Enterprise Software, Software, Marketing, Sales
- Webcasts
- Financial Trading Firm Builds Specialized Stockbroker Solution
- Relevance Software offers stock traders a software solution that combines financial market data, customer relationship management, and trading functionality. Relevance used the business application platform for Microsoft Dynamics CRM, code named "Titan," to speed development and gain the confidence of cautious customers. Microsoft Dynamics CRM offers a robust security model...
- Tags: Microsoft Dynamics, Financial, Financial Market, Business Application, Microsoft Corp., CRM, Microsoft Dynamics CRM, Advertising & Promotion, Financial Accounting, Customer Relationship Management (CRM), Enterprise Software, Marketing, Finance, Software
- Case studies
- Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM
- The attendee of this webcast will learn how to create customer relations by using Microsoft Dynamics CRM 4.0. The presenters speak about the trends, best practices, and competitive advantages of the customer-centric enterprise. The webcast shows how the Portland Trailblazers have taken advantage of Microsoft Dynamics CRM to improve sales...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Webcasts 2008-03-10
- Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)
- Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution and empower the employees to respond quickly to customer demands and increase customer satisfaction. This webcast shows how the productivity of sales, customer service,...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Product Marketing, Enterprise Software, Software, Marketing
- Webcasts 2008-03-05
- Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
- This webcast features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers to innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to customer demands and increase customer satisfaction. This webcast shows how to make more informed...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., Sales
- Webcasts 2008-03-01
- Microsoft Dynamics CRM
- For sales and marketing, you need to have a complete view of your customers to be most effective. See how Microsoft Dynamics CRM works like and with your everyday applications to give you more customer insight at every step of the process. This version is the first release on CNET...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales
- Software downloads 2008-02-27
- Better Together With Microsoft Dynamics CRM
- Microsoft makes significant investments in delivering products and technologies that work together and enable people-ready businesses. This vision is centered on providing the right tools to help people realize their potential. Microsoft Dynamics CRM business software achieves this goal by bringing Customer Relationship Management CRM together with versatile Microsoft products...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2008-02-08
- Microsoft Partner Recruitment Efforts Streamlined With Microsoft Dynamics CRM
- Recruiting new partners to fill niche markets is an integral part of the through-partner sales strategy at Microsoft. Vital to the success of these efforts, partner recruitment groups are tasked with identifying best-fit partners and managing them through the recruitment life cycle. However, the groups lacked a standardized process and...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales
- Case studies 2008-01-01
- Exhibition Company Boosts Orders by 38 Per Cent With Customer Relationship Management Tool
- Access Displays is growing rapidly, but until recently, paper-based administration slowed it down. An order for a single item costing just £100 (U.S.$205) required 12 separate pieces of paper to process, including a quotation, an order, a job sheet, an invoice, and a delivery note. And employees had to complete...
- Tags: Microsoft Dynamics, Microsoft Access, Microsoft Dynamics CRM, Microsoft Corp., Tool, CRM, Access Displays, Advertising & Promotion, Customer Relationship Management (CRM), Microsoft Office, Databases, Enterprise Software, Marketing, Software, Office Suites, Data Management
- Case studies 2007-11-01
- Health Insurance Company Reengineers Call Center With CRM Solution
- Wellmark Blue Cross and Blue Shield, a health insurance provider headquartered in Des Moines, Iowa, averages 6,500 customer service calls daily with a staff of 250 Customer Service Agents CSAs. To document a call, CSAs had to shuffle between 30 different applications, and the means to document that call was...
- Tags: Health Insurance, Blue Cross Blue Shield, Customer Service, CRM Solution, Microsoft Dynamics CRM, Health Care, Microsoft Corp., CRM, Customer Relationship Management (CRM), Product Marketing, Insurance, Call Centers, Advertising & Promotion, Benefits, Healthcare, Enterprise Software, Software, Marketing, Business Operations, Corporate Insurance, It Operations, Human Resources
- Case studies 2008-01-01
- Microsoft Dynamics CRM 4.0 available for download
- Microsoft's Dynamics CRM 4.0, code-named Titan, has been released for manufacturing and will available in the customer-hosted or Microsoft-hosted version. An excerpt from ZDNet: According to the Microsoft East Region CRM blog, it will take Microsoft a couple of weeks for the final bits to hit...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing, Arun Radhakrishnan
- Blog posts 2007-12-18
- Recruit+ Powered by Microsoft Dynamics CRM Helps Momentum Place More People in Jobs, Faster
- Momentum was custom-built in 1996 to serve the recruitment industry, and is now based in Auckland and Wellington. Momentum was looking for a smarter and more efficient way to manage recruits' CVs, so they could place people in the right job, faster. IT partner Altair Computer Systems, custom made an...
- Tags: Microsoft Dynamics, Job, Microsoft Dynamics CRM, Momentum, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Recruitment & Selection, Enterprise Software, Software, Marketing, Human Resources, Workforce Management
- Case studies 2007-08-31
- New Solution Helps Microsoft Improve Service to Employees, Business Partners
- Many organizations today are turning to new software solutions to help improve the quality of service they provide their employees, customers, and business partners. Microsoft Corporation, based in Redmond, Wash., USA, is no exception. Microsoft, the world's largest software company, recently began rolling out Microsoft Dynamics CRM, a flexible and...
- Tags: Team, Microsoft Dynamics CRM, Microsoft Corp., CRM, Team Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Management, Marketing, Software
- Case studies 2007-07-17
- Portico De Mexico Found Its Team Excellence Through Microsoft Dynamics CRM
- A particularly relevant task requiring immediate attention was the lack of accurate control of the personnel in charge of the prospects contacted both through the Internet or by phone, and their related engagements and activities, thus leading to difficulties in generating a database including relevant customer information. Portico needed an...
- Tags: Microsoft Dynamics, Team, Microsoft Dynamics CRM, Microsoft Corp., CRM, Internet, Microsoft Outlook, Sales Strategy, Advertising & Promotion, Team Management, Customer Relationship Management (CRM), Microsoft Office, Office Suites, Software, Sales, Marketing, Management, Enterprise Software
- Case studies 2007-06-01
- Microsoft Dynamics CRM Trial Account
- For sales and marketing, you need to have a complete view of your customers to be most effective. See how Microsoft Dynamics CRM works like and with your everyday applications to give you more customer insight at every step of the process.
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales
- Resource centers 2007-06-01
- Turkish Vehicle Firm Implements Integrated Customer Relationship Management System
- Borusan Otomotiv wanted to use e-mail and text messages to communicate with customers, but this was impossible with the existing system. Sales and service departments had difficulty accessing and sharing each other's customer information. The firm assessed a number of Web-based products. Some of them had complicated structures or no...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2007-10-01
- Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM
- Responsible for managing Australia's fastest growing container port, the Port of Brisbane Corporation PBC needed a more efficient way to build and maintain its diverse relationships with customers, partners and suppliers. This would allow it to provide better service, resulting in closer and stronger relationships. However, PBC's previous Customer Relationship...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Microsoft Office, Enterprise Software, Software, Marketing, Office Suites
- Case studies 2007-09-01
