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TechRepublic Resources
- TechRepublic Resource Pack: Taking Another Look at CRM
- If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white papers explain how CRM tools can help you more rapidly respond to your customers' changing needs. ...
- Tags: TechRepublic Inc., Inside CRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Resource centers 2008-07-18
- TechRepublic Resource Guide: How well are you meeting your customers needs?
- To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs. This TechRepublic Resource Guide contains a survey will help you discover the areas in which your firm excels and those in which it needs...
- Tags: TechRepublic Inc., Inside CRM, Marketing Research, Marketing
- Resource centers 2008-07-18
- TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
- This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists...
- Tags: TechRepublic Inc., Inside CRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2008-07-18
- Midmarket ERP Solutions Comparison Guide
- Once only within the grasp of the largest, most deep-pocketed companies, ERP Enterprise Resource Planning solutions have become an increasingly viable solution for medium-sized business. However, this means that companies have more ERP vendors than ever before to choose some. To help you narrow down your choices, check out this...
- Tags: Inside CRM, ERP, Enterprise Resource Planning (ERP), Enterprise Software, Software
- White papers 2008-01-10
Additional Resources
- TechRepublic Resource Guide: A firsthand look at successful CRM implementation
- CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconceptions and unrealistic expectations. Here's a look at the other side of the coin: a successful CRM implementation. Download this TechRepublic Resource Guide for...
- Tags: TechRepublic Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2008-07-01
- On-Demand CRM
- blog rootCRMCRM advantages. I am using White Papers on our website to generate leads that are sent to our CRM. Anyone have any experience here?CRMInteresting.
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, susan_kolb@..., CRM, on-demand
- Discussion threads 2006-06-25
- Let CRM Drive Your Supply Chain
- By now, one will have probably implemented CRM programs and built his or her CRM database. One will have recognized that CRM is a necessary tool, rather than a luxury, to do business in a competitive age. The fact that many retailers have yet to optimize and integrate their CRM...
- Tags: Supply Chain, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Implementing a CRM Scorecard - Part II : Selecting Strategic CRM Measures
- A powerful tool for performing the first step in creating an enterprise CRM Scorecard is the CRM Strategy Map. The CRM Strategy Map allows an organization to clearly and visually communicate its CRM strategy to all stakeholders and guides a CRM strategy team in identifying what should be measured to...
- Tags: CRM, CRM Strategy Map, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Essential CRM Pack
- Is your mind made up on CRM. Free CRM Resource Kit Download. In a recent survey* over 50% of companies stated that they now use a CRM Solution with over 78% reporting a positive or very positive outcome. Isn't it time that you started to think...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-04-03
- Microsoft CRM Best Practices: Upgrading Unsupported Microsoft CRM 1.2, Environments to Microsoft CRM 3.0
- The purpose of this paper is to assist one in a successful upgrade from Microsoft CRM 1.2 to Microsoft CRM 3.0. This paper will address various unsupported Microsoft CRM 1.2 scenarios and what steps would assist in making the CRM environment a Microsoft supported environment prior to upgrading to Microsoft...
- Tags: Environment, Microsoft Corp., Microsoft CRM, Best Practice, Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2005-08-01
- Nowhere to Run, Nowhere to Hide
- Too many articles on Customer Relationship Management CRM begin by harking back to the Gartner 2001 prognostication that over 50% of CRM projects fail. Neither of these are of the slightest practical use to marketer or business manager alike, both of whom are intent only on understanding why many CRM...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- CRM: Doing It Right!
- IBM Business Consulting Services recently completed a series of leadership surveys in 346 organisations globally to explore companies' experiences with CRM initiatives. The resulting - 'Doing CRM Right: What it takes to be successful with CRM' - highlights how companies drive CRM success and achieve a significant return on investment....
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- CRM Is Dead, Long Live CRM
- CRM has many faces. Some view it as a pivotal management strategy - a useful way to improve customer satisfaction - or a complex IT initiative. But all agree that CRM is experiencing a major renaissance as businesses turn their focus from cost-cutting to growth.
- Tags: META Group Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- How to Select a CRM System: Nine Factors to Consider When Evaluating CRM
- Customer Relationship Management CRM has emerged in the past few years as a "Must have" business strategy. CRM can reduce sales and service costs and maintain a comprehensive view of customers. Those who are not yet using it are missing a key competitive advantage and losing new and repeat business....
- Tags: CRM System, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-02-03
- CRM Success: Data Makes the Difference
- CRM initiatives quite often fail to meet expectations, sometimes because of organizational issues, sometimes because of outdated business processes or sometimes because of the CRM application itself. One of the thorniest problems is the quality of the data underlying the initiative. Fixing data problems can go a long way toward...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2003-09-26
- Can Your CRM Staff e-Satisfy?
- The number of companies with formal CRM programs is on the rise. A CRM Census Research survey indicated that 42% of the 100 companies surveyed have a formal CRM program. The rest planned to implement one during 2002. While CRM or Customer Relationship Management means different things to different people,...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- CRM Portals: Open Your Doors to Your Customers, Partners and Employees
- This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for. Typical CRM portals...
- Tags: Partnership, CRM, Portals, Web Technology, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Internet, Marketing, Software
- White papers 2005-05-02
- What Time Is It? It's CRM Time!
- What is all this hype about CRM? Who really needs it? Well, the hype stems from the promises of greater customer tracking and loyalty which are offered by many CRM products and it might just be that you need it the most. The CRM phenomenon is spreading across...
- Tags: CRM, CRM Phenomenon, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Learn About the First Hosted CRM Solution Just for Financial Services
- Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizations will not take your company where it needs to go. This web seminar explains how the exciting newly hosted CRM offering can help you better manage your client relationships. This...
- Tags: Hosted CRM, Financial Service, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- Get Your CRM to Work the Way You Do, Not the Other Way Around
- If a business deals in buildings and developments, the CRM tool should be able to track them. If a business links candidates to job openings, CRM should be customized to track those entities. A person should not be forced to manage his or her business using terms or objects that...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
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