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- Chinese Manufacturer Improves Messaging Reliability, Automates IT Management
- TCL Corporation manufactures consumer electronics, electronics components, and household appliances and provides mobile services. TCL uses Microsoft Exchange Server 2003 to provide core enterprise-messaging functionality to more than 20,000 employees. The company continually seeks ways to reduce costs, streamline IT management, and provide its personnel with a highly reliable messaging...
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- The Programmable Logic Solution to Energy Consumption Challenges in Portable Electronics
- Emerging wireless and mass storage technologies such as Wi-Fi and Miniature Hard Disk Drives HDD are converging in portable electronics. Adopting these new features can have a significant impact on battery life. PolarPro FPGAs were specifically architected to enable the adoption of these technologies while minimizing energy consumption. The PolarPro...
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- 'A' Grade AS Electronics for Youngest Student Ever, Using AEP-Online
- Reepham High School is a rural school that has achieved Technology College Status. According to the Schools Specialist College Co-ordinator, one of their main aims was to provide a greater diversity of learning opportunities for their pupils. Four pupils studied for their AS Level Electronics qualification using a computer-based training...
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- Help Desk NOW Case Study: Autocraft Electronics
- Autocraft Electronics AE, a division of Aftermarket Technology Corporation, was awarded a special customer satisfaction campaign that was projected to last 9-12 months with fluctuating daily and weekly call volumes. To achieve the desired level of service, the company needed to double their capability to answer customer calls and enter...
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- Electronics for Imaging Unifies Direct, Partner, and Channel Sales Processes With Salesforce
- Electronics For Imaging EFI, the world leader in imaging solutions for network printing, has adopted salesforce.com Enterprise Edition as its CRM solution. Adding direct, channel and partner sales to an OEM-centric business, EFI chose salesforce.com to help implement and track its diversified operations. EFI can now transparently view sales cycles...
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- Success Story: Large Consumer Electronics Retail Chain Boosts CRM Analytics With DMExpress
- A major electronics retail chain needed to significantly improve the performance of the summarizations and aggregations its Customer Relationship Management CRM analysts were doing. The customer database contained a lot of detail level data, such as sales transactions, rebate transactions, call center talk time, and case time that needed to...
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- Data Domain Case Study: Electronics For Imaging, Inc (EFI)
- Foster City, California-based EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. EFI's IT staff was spending eight-to-12 staff hours per week managing tape backups. In addition, requests for restores of end-user data were frequent. In late 2004, the management team began...
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- Global Electronics Manufacturing Services Firm Builds Secure Global Connections and Boosts Application Performance Over the WAN With Solutions From Juniper Networks
- Headquartered in Ottawa, Canada, BreconRidge is one of the world's top 50 Electronics Manufacturing Services EMS companies with facilities in Canada, the United States, the United Kingdom and China. Securing all internal interactions and communications, as well as external information access, is a top priority for BreconRidge. Given the threats...
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- IBM Mid-sized Electronics Executive Kit: Delivering innovative products in an ever-changing Electronics industry
- In today's highly competitive global environment, successful companies have to anticipate customer needs so they can be first to market—and stay successful. This kit provides you with 5 key materials to help you create new value for the consumer—by developing rapid innovation processes that will keep you at the forefront....
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- Sage Accpac CRM Becomes the Right Ticket for Telaid
- When something would go wrong with a customer's store cash register, POS terminal, or TV in their electronics department, the customer would call Telaid. Because the Telaid Service Groups were using disparate pieces of software, if one group was working with a customer, the others might not know it. Duplicate...
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- Global Electronics Company's Employees Freely and Securely Share Information
- As one of the world's largest consumer electronics companies, Sanyo Electric creates an array of innovative products that enhance people's lives. In 2005, Sanyo announced a corporate realignment that focuses on environmental sustainability. The new "Think Gaia" vision includes a three-year restructuring program that involves creating a new information worker...
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- Electronics Retailer Streamlines Communications With Portal Solution
- CompUSA has become one of the best-known retailers of computers and electronics in the United States through rapid expansion of its "Superstores" across the country. For years the company relied on Lotus Notes for communicating with store managers. However, the large volumes of e-mail and a lack of effective rules...
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- Electronics Firm Gains Competitive Advantage With Messaging and Collaboration Solution
- In the highly competitive business of designing electronic and mechatronic devices business, Austria-based Seidel Elektronik understands that to stay ahead of the competition its staff needs to stay connected to critical business information as well as customers worldwide. An aging e-mail system, using a Suse Linux Sendmail-based mail server with...
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- BEN Drives R&D Portfolio Governance at Delphi Electronics & Safety
- Delphi Electronics & Safety, a subsidiary of Delphi Corporation, supplies vehicle electronics and safety products for mobile applications. The team's core business objective was to marry systems and processes so the organization could manage its business by project and product line. Given this background, the team's major challenges were to...
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- To Handle the Complex Challenge of Managing Its Worldwide Inventory, Arrow Electronics Implemented Integrated Technology From Manugistics and Sun
- Arrow Electronics is one of the world's largest distributors of electronic components and computer products. To handle the complex and challenging task of managing a world-wide inventory with over a million products for a specialized marketplace, Arrow selected a comprehensive set of Manugistics supply chain management solutions optimized to run...
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- Ultimate Electronics Selects Marimba to Provide Automated Software Change Management
- Ultimate Electronics, headquartered in Colorado and operating 58 stores across 13 states, is a leading specialty retailer of home entertainment and consumer electronics. Prior to selecting Marimba, Ultimate Electronics performed software distribution projects manually, flying teams of technicians to each of its retail store locations. After evaluating several software management...
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- First Responders Get Robust, Peer-to-Peer Emergency Communications Capability
- ST Electronics (Info-Software Systems) provides command and control systems for law enforcement, fire, and emergency medical agencies. ST Electronics originally used C++, Microsoft Visual Basic 6.0, and proprietary protocols to build a Common Application Platform CAP for its first responder systems. To speed up development and lower costs for future...
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- Best Practices for Customer Support in Consumer Electronics
- The race for convergence has blurred the lines between traditional consumer electronics and high tech companies - resulting in increased competition, shrinking margins, and compressed product life cycles. Integrated and effective support delivery is critical to creating meaningful differentiation, increasing brand loyalty, and ultimately driving higher margins. This webcast explains...
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- Electronics Giant Streamlines Payroll Administration With mySAP ERP Human Capital Management (mySAP ERP HCM)
- Siemens is a world leader in electrical engineering and electronics. The key challenge was to integrate human resources HR processes and information by replacing disparate HR and payroll systems. The solution and services offered were mySAP ERP Human Capital Management mySAP ERP HCM. The key benefits were streamlined payroll administration,...
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- IBM Grid Offering for Information Access: Government
- Electronics companies face great pressure to reduce IT investments and increase return on investment ROI, requiring them to maximize the use of their existing Infrastructures. Grid computing, a service-oriented architectural approach that uses open standards to enable distributed computing over the Internet, a private network or both. This approach can...
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