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Decision-making

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What drives your company's decision making process?
When it comes to deciding what to do to keep the IT services flowing, there are lots of things which can be influential and have an impact. We look good when our users are productive and happy, so ideally, we listen to them and always try to do what's best...
Tags: Decision-making, Tools & Techniques, Management, John Sheesley
Blog posts 2008-04-21
Major European Carrier Enhances Management Decision Making and IT Management
OJSC Rostelecom is Russia's national long-distance telecommunications operator. Historically, the company supported its activities with a range of disparate information systems. These were developed over time to address specific business functions from general accounting to project management. Lack of integration between systems made it difficult to access current management information...
Tags: IT Administration, Information Technology, Decision-making, Microsoft Corp., Carrier, OJSC Rostelecom, Telephony, Strategy, Networking, Management
Case studies
French Distributor Enhances Decision Making With Business Intelligence Tools
Leading French retail distributor and business-to-business telecommunications solutions provider SFD historically used Business Objects software to report on business performance. While this technology effectively analysed commercial data, it could not integrate information from operational areas such as human resources, IT, and financial accounting. To solve the problem, the company decided...
Tags: Distributor, Decision-making, Microsoft Corp., Business Intelligence, Tools & Techniques, Pricing, Databases, Enterprise Software, Software, Data Management, Management, Marketing
Case studies
Clear Your Communications Roadblocks: How Faster Decision Making Improves Your Bottom Line
This video presentation, featuring Elizabeth Herrell of Forrester Research, demonstrates how Cisco Unified Communications improved the productivity of a widely dispersed team through real time communications. It also illustrates how faster decision making improves the bottom line for small and medium sized businesses.
Tags: Decision-making, Clear, Cisco Systems Inc., Corporate Communications, Tools & Techniques, Marketing, Management
Presentations
Leading Technology Contractor Improves Decision-making and Efficiency With New Business Intelligence Solution
Apogen's current reporting tool requires a labor-intensive manual process to analyze operations. The company needs a business-intelligence solution that provides flexible and timely analysis to empower optimal decision-making. Working with Microsoft Gold Certified Partner LMR Solutions, Apogen is designing a business-intelligence solution based on the 2007 Microsoft Office system that...
Tags: Decision-making, Microsoft Corp., Technology Contractor, Apogen, Business-intelligence Solution, Tools & Techniques, Pricing, Business Intelligence, Databases, Enterprise Software, Management, Marketing, Software, Data Management
Case studies
Casino Drives Better Management Decision Making, Lower Costs With Reporting Solution
For Muckleshoot Indian Casino, success can be measured by the income provided to the Muckleshoot Indian Tribe and by impressive growth. The IT group sought to address the challenges that accompany growth: more people needing more information, more complexity requiring more structured business processes, and the challenge of maintaining a...
Tags: Decision-making, Microsoft Corp., Casino, Microsoft Windows, Operational Planning, Desktops, Tools & Techniques, Operating Systems, Software, Business Operations, Hardware, Management
Case studies
Honeywell Builds Secure Process Knowledge Systems With Microsoft Technology
Honeywell Process Solutions (HPS) builds and delivers automation products and services to support a wide range of heavy industries, including refining, chemicals, pharmaceuticals, mining, and energy. The reliability and security of control systems in these industries is critical not only to efficient plant operation and business success, but also to...
Tags: Honeywell International Inc., Knowledge, Decision-making, Microsoft Corp., Honeywell Process Solutions, Microsoft Windows, Tools & Techniques, Strategy, Operating Systems, Software, Management
Case studies
Microsoft Office System Webcast: Tips for Reducing Your Inbox From Thousands to Just a Few Emails - Level 100
Many people wind up with hundreds and sometimes thousands of email messages in their inbox because they do not make a decision on what to do with each message. The viewer of this webcast will learn about McGhee Productivity Solutions' decision making model that enables to make a decision on...
Tags: Inbox, Webcast, Microsoft Office, Decision-making, Microsoft Corp., E-mail, Tools & Techniques, Online Communications, Management
Webcasts
Callers Get Better Nonprofit Referrals, Funders Get Data for Better Decision Making
The United Ways of Massachusetts wanted to help connect people in need of service with the nonprofit or state entities providing that service, as well as to get better information about the demand for the services they were funding. They meet those needs with Smart Locator from Microsoft Gold Certified...
Tags: Decision-making, Microsoft Corp., Tools & Techniques, Databases, Management, Enterprise Software, Software, Data Management
Case studies
Current Trends in American Courts: The Next-Generation of Decision-making to Meet the Growing Demands for Service and Performance
The presenter of this webcast explains how increased case filings and changes in service delivery models differ from the past and how that impacts court services. The attendee of this webcast will identify four key focus areas where technology can improve the effectiveness of the court system. The attendee will...
Tags: Webcast, Performance, Decision-making, SAS Institute, Tools & Techniques, Digital Media, Management, Consumer Electronics, Personal Technology
Webcasts
Project Risks and Decisions Within Project Management
The skills of problem-solving and decision-making are critical to effective project management. In this audio webcast, the attendee will discover techniques to improve decision making in the area of risk management after identifying and quantifying problems and analyzing potential solutions. The attendee will also examine impact analysis and risk response...
Tags: Decision-making, SAS Institute, Tools & Techniques, Project Management, Strategy, Management, It Operations, It service Management
Webcasts
Better Collaboration and Deeper Context Improves Pfizer Research Decision Making
The Pfizer Global Research and Development unit has 12,000 scientists in seven research centers working on the next generation of pharmaceutical products. Pfizer scientists need to review existing research in a database with millions of records of previous experiments. In a joint effort, experts from Pfizer, Microsoft, and Infosys developed...
Tags: Collaboration, Pfizer Inc., Scientist, Decision-making, Microsoft Corp., Pfizer Global Research And Development Unit, Research & Development, Microsoft Office, Storage, Databases, Business Operations, Office Suites, Software, Hardware, Enterprise Software, Data Management
Case studies
Absa Group Limited Improves Decision Making
Absa Group Limited, one of South Africa's largest financial services organizations offers a complete range of products and services. Absa wanted to improve their business responsiveness by consolidating its fragmented business intelligence environment. They wanted to cut costs of delivering and printing manually generated reports and replace paper-based reports with...
Tags: Oracle Corp., Decision-making, Pricing, Tools & Techniques, Business Intelligence, Enterprise Software, Databases, Application Servers, Middleware, Marketing, Management, Software, Data Management
Case studies
Strategy In-Depth
The ability to craft a grand strategy and articulate a vision, to facilitate decision-making sessions and to network, and the capacity for continual learning-these are among the more celebrated contents of a successful leader's tool kit. Far less heralded, though hardly less vital, is a knack for managing the gruntwork...
Tags: Decision-making, SAS Institute, Tools & Techniques, Productivity, Strategy, Management
White papers
Nekoosa Coated Products Implements E-Business Infrastructure in Four Weeks
Nekoosa Coated Products is part of the Dunsirn Partners, LLC group of companies. The company wanted to build a new Oracle infrastructure from scratch in 30 days following the sale of the company to Dunsirn Partners. The challenge was to gain the ability to add functionality moving forward and ensure...
Tags: Oracle Corp., Decision-making, E-business, Nekoosa Coated Products, Tools & Techniques, Linux, Management, Operating Systems, Software
Case studies
Japanese Construction Company Builds Success With Integrated Communication
Founded in 1920, Yamaura has 300 employees, 16 branch offices, and annual revenues of approximately U.S.$187 million. Yamaura was using IBM Lotus Notes to share business information, but the software failed to deliver the functionality that Yamaura required. Working with Nisseicom, a Microsoft Certified Partner, Yamaura used Microsoft Office Professional...
Tags: Collaboration, Decision-making, Microsoft Corp., Yamaura, Tools & Techniques, Groupware, Management, Enterprise Software, Software
Case studies
Microsoft Gives Powerful Support to Executive Decision Making Process With Enhanced Functionality in Microsoft Office Excel 2007
Microsoft deployed an internal application called Rhythm Of the Business (ROB) to help some 3,400 of its financial analysts and top executives around the world support the company's global sales and marketing strategies with up-to-date reports on progress against key business metrics. The original solution, developed for use with earlier...
Tags: Decision-making, Microsoft Corp., Microsoft Office, Office Suites, Software
Case studies
Merichem Chemicals and Refinery Services, LLC Automates Business Process and Reduces Costs
From its beginnings more than 55 years ago in the specialty chemical business, Merichem Company has grown to be a world leader in innovative process technology as well as the production of high specification chemical intermediates. The challenge was to create an IT infrastructure that can support present operations and...
Tags: Business Process, Chemicals, Oracle Corp., Decision-making, Operational Planning, Tools & Techniques, Business Operations, Management
Case studies
Oracle Case Study: Theppadungporn Coconut Company Limited (TCC)
Theppadungporn Coconut Company Limited (TCC) wanted to provide better integration of financial information to improve management of complex export-based business and increase efficiency of manufacturing and inventory operations by reducing manual, paper-based processes. The company wanted to eliminate data duplication, inaccuracies and errors and improve scalability of information systems to...
Tags: Oracle Corp., Decision-making, Tools & Techniques, Manufacturing, Management
Case studies
Oil Company Deploys New Management Tool, Enhances Distributor Collaboration
Total Oil Turkey is part of the world's fourth largest oil and gas company. To eliminate inefficient, manual accounting, reporting, and sales processes, the company migrated its 14 distributors to a standard, centrally managed accounting system based on Microsoft Dynamics NAV. After only two months of preliminary analysis and a...
Tags: Accounting, Collaboration, Decision-making, Microsoft Corp., Tool, Total Oil Turkey, Sales Strategy, Operational Accounting, Regulatory Compliance, Financial Services, Sales Force Management, Sales, Finance, Human Resources, Policies And Procedures
Case studies

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