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- Customer Acquisition Network Holdings is a provider of Internet advertising solutions for Internet publishers and advertisers. Co. offers advertisers an integrated multi-channel Internet advertising solution...
- Customer Acquisition Network Holdings Inc. company page on BNET »
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- Posh Boutique (exe)
- It's Alicia's birthday and she has a big surprise coming! Her grandmother, Lily, has decided it's time for Alicia to take over her chain of posh boutiques. Alicia thinks it sounds like a dream come true but in reality it takes a special someone with great timing, a keen business...
- Software downloads 2008-04-18
- Images: A visit to 'negawatt' central
- Take a tour of EnerNoc's operations center, where it uses the Internet to dial down customers' energy usage during peak times.Inside the "Noc" of EnerNoc, one of a handful of new companies in the energy-efficiency business. The network operations center is where employees monitor the power grid and customers'' sites....
- Image galleries 2008-05-08
- Beware of vendor lock-in upfront, or be prepared to pay later
- We're basically all capitalists here, so we know how the system is supposed to work. As a vendor, you want to find a customer to buy your products. As a customer, you want to find a vendor who will fill your needs. Ideally, vendors and customers come together, money changes...
- Blog posts 2008-04-23
- Product Re-Engineering - Bizeworld's Pure Soft
- The customer is based in British Columbia, Canada and sells the product and solution to the various retail stores in the areas of inventory management: retailing as well as for retail back office operations. As with any other legacy product, the customer was facing maintainability and quality issues in the...
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- Creating Customer Value by Combining the "Right" Data With the "Right" Action
- It is safe to assume that every organization needs to build stronger customer relationships based on understanding their customers' needs, interests, and characteristics. Further, they need to leverage this understanding to deliver more targeted products and services, and ultimately reap more rewards from those relationships. The question is whether any...
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- Oakwood Worldwide Improves Sales Focus and Efficiency in Complex Corporate Housing Market
- In the late 1990s, Oakwood's business began changing dramatically. The company's target customer shifted from an executive being relocated to a consultant, trainer, or other person being sent on long-term business assignments. Oakwood previously relied on a homegrown customer contact system for more than two decades, but with the business...
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- Tessiture Pietro Radici S.p.a. Increases Customer Base With Enhanced Customer Service
- Customer relationships have a strategic importance for the company, and it is essential to manage marketing, sales, and customer care data as efficiently as possible. As such, Tessiture Pietro Radici needed to develop and implement a Customer Relationship Management (CRM) process that would support marketing and business strategies and provide...
- Case studies
- Use the Power of Senior Management
- In most business relationships, there comes a time when the customers and the managers need to meet. Whether customers have technical questions or production concerns, or whether they just want to talk to somebody they believe can deliver on company promises, a person's job is to make sure that the...
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- Global Distributor Improves Customer Service With Integrated E-Commerce System
- A former division of Westinghouse, WESCO works with more than 24,000 suppliers to distribute products to more than 100,000 enterprise customers around the world. In response to increasing customer demands for better, more efficient online ordering, WESCO deployed a flexible, tightly integrated e-commerce solution built on Microsoft Windows Server System....
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- Integrated Solution Enhances Productivity of Customer Care Representatives
- Mercy Health Plans (MHP) places the highest value on member health and service quality. MHP needed to integrate its call center systems to better serve its customers. The Infosys Integration and Collaboration Solution, coupled with the Microsoft Customer Care Framework, provided the integration MHP needed, and the result has created...
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- Business Consultants Deliver Valuable Insights to High Profile Clientele
- In order to maximize their own profitability while providing customers with the highest level of business insight and expertise, Bolden and Brenstein rely on Microsoft Office Professional Edition 2003 to support their roster of long-term customers while keeping their own operations lean. They've created a solid reputation for solving difficult...
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- Integrated SS7 and SIGTRAN Solution: Development of a High Performance HLR
- The customer is the industry's first open mobility infrastructure company, delivering a unique open subscriber-centric architecture, based on a real time common subscriber directory and a suite of mobility applications for core mobile, fixed and converged networks. The customer was looking to develop an HLR, based on commodity Unix servers,...
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- Hudson's Bay Company Uses Internet-Based Solutions to Target Its Marketplace - One Customer at a Time
- Hudson's Bay Company (Hbc) is Canada's oldest corporation and largest department store retailer. Hbc wants to leverage the breadth of products and services offered throughout its retail channels, align customer touch points, logistics, and retail enablement, creating a common front to the customer through credit cards, loyalty programs, and gift...
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- Scandinavian Airlines Uses SAS to Improve Services and Ensure Superior Customer Relations
- Competition amongst airlines for customers is very tough. It is essential for airlines to listen to their customers and adapt their services to meet their customers' requirements, while also ensuring that their prices match the services they are offering. Scandinavian Airlines is a customer-focused company, and its management decided that...
- Case studies
- Powergen Individualizes Service Offerings Using Improved View of Customer Data
- Part of E.ON, the world's largest private-sector power and gas energy company, Powergen is one of the United Kingdom's largest energy suppliers, with around 6 million electricity and gas customers. The company wanted to create a technical environment in which to integrate customer and analytic data. The challenge was to...
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- Abbey National Understands Profitability Better by Analyzing Revenue Drivers at the Individual Account Level
- Servicing retail customers in the UK and overseas, Abbey National offers a full range of banking services through branches, ATMs, telephone, and Internet. Initially Abbey National had its data organized around its products instead of its customers. Like many of its competitors, Abbey National soon found that analyzing products at...
- Case studies
- Case Study: Severn Trent Water
- Severn Trent Water has developed and diversified from a UK water authority into an international environmental services company. Customer care problems at Severn Trent stemmed from contact centre inefficiencies and inflexible business processes. Severn Trent's managers identified a strategy to improve the customer experience by resolving almost all enquiries at...
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- Ticketing Application Development
- The customer owns a production house in Canada and is into the business of producing indoor events for the public. The customer wanted to develop the application so that selling can happen through his agents distributed over different places via a program installed on their machines. The customer also wanted...
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- Event Management Website Development
- The customer is a start-up firm based in Irvine, CA. The customer contacted Hanu Software for the development of an outdoor event management website. The key challenge for this project was to integrate the application with three different third party products - PayPal for payment processing, vBulletin for Forum integration,...
- Case studies
- Federal Government Agency: Upgrading ARS, Help Desk, and Change Management
- This federal government agency designs, prints, and furnishes a large variety of security productions and other special security documents. RIGID Systems' customer ran an older version of the AR System, Help Desk, and Change Management applications. Help Desk and Change Management were highly customized with new fields and workflow. The...
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