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Billing IT consulting Clients for travel time
Since I perform most of my IT consulting work from home, I don't have to travel much for business anymore -- twice a year is a lot for me. My clients can connect to my brain over the wonderful World Wide Web and suck everything they need out of it...
Tags: Billing, Client, Consulting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Chip Camden
Blog posts 2008-04-30
Do IT consultants have a right to reuse code?
Do you have the right to reuse code that you create for one IT consulting client in an engagement for another client? Naturally, you learn new techniques as you work on a problem that you can't help but apply to similar projects in the future. But how different does the...
Tags: Software, Information Technology, Client, Consulting, Outsourcing, Tools & Techniques, Open Source, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Chip Camden
Blog posts 2008-04-23
Torrent2Exe (exe)
Convert your torrents into stand-alone exe files. Just enter a link or a path to a torrent file and obtain an executable file that will automatically download your torrent. No BitTorrent client is needed. You can publish exe files on your site or blog to make the downloads easy for...
Tags: Client, Torrent2Exe, Blogging, Internet
Software downloads 2008-05-08
Why long-term IT consulting engagements may be preferable
One week from today will be the 17 year anniversary of when I became an independent IT consultant. During that time, I've had 50 clients, seven of whom are still active (I'm arbitrarily defining active clients as ones I billed in the last six months). Including the...
Tags: Information Technology, Client, Consulting, Chances, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Chip Camden
Blog posts 2008-04-07
See how the Java API for XML Registries works
Web application developers must deal with a number of distributed registries, each with its own API or protocol. Sometimes specifications overlap; this is the case with Electronic Business using Extensible Markup Language (ebXML), eCo Framework, and Universal Description, Discovery, and Integration (UDDI). The Java API for XML Registries (JAXR) aims...
Tags: Registry, UDDI, Java, Client, XML, Service, Organization, JAXR, JAXR API, RegistryService, BusinessQueryManager, findOrganizations Method, Peter Mikhalenko
Blog posts 2008-04-30
Roosl Mail Filter (zip)
Roosl's Mail Filter is a Feature Rich POP3 E-mail monitoring and blocking filter / Anti-Spam tool designed for PC users running Windows. It doesn't matter what client you use to download, read or send mail. Hence, Roosl's Mail Filter does not integrate into your client (such as Outlook, or whatever...
Tags: Graphic Design, Client, Roosl, Desktop Publishing, Software
Software downloads 2008-04-14
DICE (zip)
The DICE is a multi-protocol Web server that can accept IRC clients, OpenNap clients, and Web browsers. In addition to the standard Web server functions, the DICE can host realtime text chat channels that are simultaneously accessible from all of supported clients including Web browsers. The framework of the DICE...
Tags: Web Server, Client, Web Browser, Ryukware, DICE, Web Servers, Web Browsers, Microsoft Windows, Internet Relay Chat (IRC), Internet, Operating Systems, Software
Software downloads 2008-04-11
Private Banking Division Justifies Client Servicing Costs on 'Per Client P&L Basis' With BEN
While the Private Wealth Management (PWM) group's Profit & Loss statement has long been profitable, and client feedback showed high customer satisfaction, there was no way to track the fully loaded cost of servicing each client. As a result, the PWM was unable to accurately determine on a per client...
Tags: P&L, Client, Business Engine Corp., Banking Division, Banking, Financial Services
Case studies
TEKsystems Case Study: A Large, Internet-Focused Solutions Provider
The client is a large, Internet-focused, information-technology solutions provider who needed multiple installations engineers to perform a Point-Of-Sale (POS) installation at various sites across the U.S. TEKsystems' client was contracted to provide the POS installations to its client - one of America's largest grocery-store chains - and TEKsystems, in turn,...
Tags: Point-of-sale, Internet, Client, TEKsystems
Case studies
Client Saves Over $200,000 a Month in Support Costs by Signing on CompuCom's Enterprise Help Desk
A Fortune 500 Technology company was using CompuCom to provide desk side support services and a different firm to provide help desk support. During the months of this arrangement, the help desk dispatched an average of 4,345 calls per month to be resolved at the user location by CompuCom's field...
Tags: Client, CompuCom, Help Desk, Call Centers, It Operations
Case studies
Capgemini Case Study: Major Home Entertainment Company
The client is a major distributor and marketer of home video and DVD products from some of the world's leading motion picture and television studios. The client had already developed some customer profitability reporting capabilities, but desired a more complete solution that delivered a comprehensive view of the direct costs...
Tags: Capgemini, Client, Sales Force Management, Leadership, TVs, Sales, Management, Personal Technology, Home Entertainment
Case studies
ANMsoft Technologies Case Study: US Travel Business
ANMsoft Technologies developed a J2EE based Air Travel Ticket Search Engine for a US Travel business. The client offers a one stop flight travel ticketing solution with multiple Consolidator Aggregation, private fares & external connectivity through a GDS. The results are shown in one view to the user. There is...
Tags: Connectivity, Client, J2Ee, Application Servers, Java, Operational Accounting, Middleware, Enterprise Software, Software Development, Software/Web Development, Software, Programming Languages, Finance
Case studies
Travel Assistance Agency: Application Architecture Design
The client tasked LiquidHub with defining a three-year roadmap to transform their IT strategy. Hoping to implement a Services Oriented Architecture (SOA) approach, the client engaged LiquidHub to execute on a current-state review and deliver IT infrastructure upgrade recommendations that would support this direction. Leveraging the LiquidHub Enterprise Services Transformation...
Tags: Agency, Information Technology, Client, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Strategy, Enterprise Software, Software, Management
Case studies
Media Streaming Performance in a Portable Wireless Classroom Network
This paper presents empirical measurements of wireless media streaming traffic in an IEEE 802.11b wireless ad hoc network. The results show that the IEEE 802.11b WLAN can support up to 8 clients with good media streaming quality, with each client receiving a separate 400 kbps video stream and 128 kbps...
Tags: Performance, Network, Media, Client, Wi-Fi, Wireless LANs, Wireless, Advertising & Promotion, Marketing
White papers
Software Installation and Help Desk Training Case Study
Founded in 1876, the client is a leader in the pharmaceutical industry. The client's Protein Manufacturing group had obtained new software to facilitate their developments. The client needed on-site assistance with the implementation of new software. Members of the client's Protein manufacturing group also needed to be educated on the...
Tags: Software, Client, Help Desk, Call Centers, Tools & Techniques, It Operations, Management
Case studies
TEKsystems Case Study: A Major International Insurance Company
The client is one of the world's leading international insurance and financial services organizations, with operations in more than 130 countries and jurisdictions. The client's initiative consisted of upgrading and/or replacing 106 servers, migrating data and installing software, performing functionality testing, and providing next-day server support in 49 locations throughout...
Tags: Client, TEKsystems, Insurance, Financial Planning, Data Centers, Servers, Business Operations, Corporate Insurance, Finance, Storage, Hardware, Data Management
Case studies
TEKsystems Case Study: A Large National Mattress Manufacturer/Supplier
The client is a large, national mattress manufacturer/supplier, headquartered in Minneapolis, who sells beds and accessories nationwide at more than 350 retail stores in major shopping malls, select bedding retailers, and through its national direct marketing operations. The client was considering implementing technology infrastructure in 350 retail store locations across...
Tags: Retail Company, Client, TEKsystems, Retail, Sales Channel, Advertising & Promotion, Marketing Research, Sales, Marketing
Case studies
Hard Disk Encryption Software Developed by TCS for a Defense Company Resulted in a Highly Secure Product Meeting Customer's Requirements
The client is a defense company, based in a Scandinavian country. Inspite of having a secure environment throughout the organization, the company could not get complete control over hard disk thefts. This was a serious problem as a hacker could easily hack into secure information by stealing a hard disk...
Tags: Software, Hard Drive, Tata Consultancy Services Ltd., Client, Encryption
Case studies
Major Pharmaceutical Company Increases Capacity 44%, Availability 100% and Institutes ITIL Standards
The client is one of the largest providers of specialty retail pharmacy services in the United States. Business demands were growing exponentially and surpassing the ability of Client IT to support the demand. DALCO performed an assessment and GAP Analysis utilizing the ACSM (Availability, Capacity and Scalability Methodology). This process...
Tags: Business, Client, Standards, Modeling, ITIL, Research & Development, Process Improvement, Quality, It Services, Business Operations
Case studies
Common Processes and Improved Quality With Significant Cost Savings
The client is a large multi-national financial services corporation with expertise in securities servicing, treasury management, investment management and individual and regional banking. Initially, they wanted to improve the production readiness of their Windows 2000 operating environment. Subsequently, in order to improve quality and reduce cost, they wanted to deploy...
Tags: Acquisition, Client, Mergers & Acquisitions, Change Management, ITIL, Corporate Law, Service Level Management, It Services, Financial Services, Investment, Finance, Tools & Techniques, Management, Business Operations, It Operations, It service Management
Case studies

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