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- Get IT Done: Call center certifications offer a new way to prove expertise
- By Ruby BayanIn most areas of IT, techs rage in debates about the value of certifications. It turns out that IT management certs aren't an exception to the rule. A new set of certifications for call center managers has been designed by the Call Center Industry Advisory Council CIAC, a...
- Tags: call-center, certification, CIAC, Get IT Done, Guest Contributor
- Technical articles 2003-10-16
- There?s a new Trin in town
- Worries of DDoS attacks continue to make headlines, and for good reason. Many administrators are reporting suspicious behavior to monitoring sites. Catch the latest on a new Trin program, and more, in this week's Exterminator.Count on Exterminator!Each Friday, Exterminator brings you news of important bug fixes, virus recovery information, service...
- Tags: Operating systems, UNIX, U.S. Department of Energy, Erik Eckel Network+, MCP+I, MCSE, vulnerability, CIAC, Managewise, Exterminator, Microsoft Windows, security, Novell Inc., CERT Coordination Center, ISS
- Technical articles 2000-03-03
Additional Resources
- Take notice of three serious new BIND/DNS flaws
- DNS runs the Internet, and in most cases, BIND is the underlying DNS software being used. Any BIND/DNS flaws are serious business, and now admins need to address three new, critical BIND vulnerabilities.Accordingto AusCERT Security Bulletin AL-2002.13 from Australian CERT, Internet Security Systems has discovered three serious vulnerabilities in the...
- Tags: Domain names, John McCormick, BIND, vulnerability, DNS, Internet Software Consortium
- Technical articles 2002-11-25
- A Hoax a day...
- This one is a hoax that has been around in a variety of forms since May of 2002. Information can be found at http://hoaxbusters.ciac.org/HBMalCode.shtml#beautifulA virus called "Life Is Beautiful" is circulating!Life Is Beautiful Virus-Circulating! VERY IMPORTANT-VERY IMPORTANT WARNING: Please Be Extremely Careful especially if using internet mail...
- Tags: derryck1950@..., Hoax, Life, Please Be, security, This Email, virus
- Discussion threads 2005-04-27
- Virus hoaxes can drain IT resources and wreak network havoc
- You probably receive a fair number of user-forwarded "virus warnings," most of which turn out to be hoaxes. But these are not just trivial pranks. They can be costly and time-consuming to deal with, and some may even threaten your security.“WARNING: XYZ virus will wipe your drive! Click here for...
- Tags: Cyberthreats, Viruses and worms, SECURITY, John McCormick, network, virus, e-mail
- Technical articles 2002-06-17
- screensaver timeout standard
- My company is looking to implement a standard for screensaver timeout. What I am looking for is hardcore information in regards to what other companies have as their standard. If anyone can give me a site with other company standards or security sites with suggested timeout.Varies greatlySome security conscious firms...
- Tags: 5-Minutes, screensaver, security
- Discussion threads 2004-10-19
- Get IT Done: Educate users about virus hoaxes
- See why virus hysteria can harm your organization and get some tips on helping users distinguish between real threats and hoaxesThe SirCam virus’ recent debut has again raised awareness of the threat posed by e-mail-borne viruses. This awareness is a vital part of your company’s antivirus strategy, but unfortunately, well-intentioned...
- Tags: Cyberthreats, Viruses and worms, SECURITY, SirCam Virus, Get IT Done, Gregory Harris, virus, e-mail
- Technical articles 2001-08-01
- Examining intrusion and nonintrusion network attacks
- The differences between intrusion and nonintrusion attacks are like night and day. Nevertheless, both attacks can render your server useless. Debra Littlejohn Shinder sets out to highlight these differences in this Daily Drill Down.In her last Daily Drill Down, Debra Littlejohn Shinder defined the various types of hacking exploits, the...
- Tags: SECURITY, NETWORKING, TCP/IP, network attack, Deb Shinder, SYN, attack, denial of service, ACK, server, attacker, network
- Technical articles 2001-05-10
- Web site review: Find answers to security prayers at Church of the Swimming Elephant
- We may be preaching to the choir, but network security is a topic that requires review to keep up with developments. Check out this review of the Church of the Swimming Elephant, a Web site that can be a security salvation for busy IT pros.Do you find yourself praying your...
- Tags: Mike Walton, Cotse.com, security, Steve Gielda, Packetderm, Swimming Elephant, Web site, Web
- Technical articles 2001-03-12
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