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- Zions Bank Chooses Unicenter Network and Systems Management r11.1 to Centralize, Analyze and Correlate Server Management
- Zions First National Bank operates more than 450 full-service banking offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, Texas and Washington. One of the big problems with monitoring large environments like is trying to discover the initial problem that made all the dominoes fall. The bank realized...
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- Turkish Bank With Assets of U.S.$8.9 Billion Moves Core Banking to SQL Server 2005
- DenizBank, one of the largest private banks in Turkey, needed to find a more flexible infrastructure for its core banking to make it easier to integrate and deploy new solutions to help it keep pace with its rapid growth. The bank is replacing its old core banking platform, which was...
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- Halifax Bank of Scotland Manages its Ever-Expanding SAN
- The Halifax Bank of Scotland HBOS is the UK's largest mortgage and savings provider. As one of the UK's leading financial organizations, HBOS has a huge presence in the community not only through the products and services that it provides to individuals, but by employing more than 67,000 people. With...
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- Florida Bank Simplifies Collaboration Solution Deployment With Licensing Agreement
- Based in Fort Lauderdale, Florida, BankAtlantic provides convenient customer service, with longer than usual banking hours. Yet, manual business processes and inefficient policy and procedure document management impeded staffers' productivity and ability to keep up with growth and customer demands. BankAtlantic renewed its Enterprise Agreement with Microsoft to simplify and...
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- HP Case Study: CR2
- Founded in 1997, CR2 is a leading global provider of innovative channel banking and card payment solutions to the international financial community. CR2 needed to conduct benchmarking tests with a reputable company on a large scale; attack a new market sector; and develop a modular, fully adaptable channel banking software...
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- Sumitomo Mitsui Banking Corporation Successfully Integrates Oracle Financial Services Applications Across Its Worldwide Operations to Identify Profit Opportunities and Improve Business Processes
- In an increasingly competitive marketplace, leading financial services companies need to streamline financial reporting processes and leverage data across their extended organizations. Sumitomo Mitsui Banking Corporation SMBC, the world's second largest bank, completed the implementation of Oracle Financial Services Applications across its international operations. A longtime Oracle Customer, SMBC selected...
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- Propensity Modeling and Marketing Evolution a Powerful Combination at Yapi Kredi
- Established in 1944, Yapi Kredi Bank has introduced products and services that changed the face of banking in Turkey. In 2002, Yapi Kredi ran cross-selling campaigns to recruit customers to telephone banking, using basic supervised selection methods, and achieved a response rate of 12 percent. But when these campaigns started...
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- Streamline to Success: The Real Mid-Market Experience: Banking
- Community financial institutions, including retail and commercial banks, savings & loans, and credit unions, along with larger institutions and other commercial enterprises, continue to face increasing information security threats. Compounding these threats is an ever increasing regulatory burden and focus from initiatives like Sarbanes-Oxley, Gramm-Leach-Bliley, U.S. Patriot Act, PCI, etc....
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- Investigating apparent traffic anomalies to ensure peak performance of Permanent TSB's online banking system
- In 2001, the bank Permanent TSB launched Online Consumer Banking, followed in 2005 by Online Business Banking. The system was developed by the Bank's own in-house IT department and operates 24 hours a day, 365 days a year. Security and customer service are both critical success factors, and a high...
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- Customer Information: Thicker Than Water
- Customer information is the lifeblood of the banking business. For that reason a person will not want it pooling in his or her core systems, unavailable to the rest of the firm. Instead, customer information should flow through the enterprise in a healthy and secure manner, regulated by a central...
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- Achieving Customer-Centricity in Retail Banking
- What do retail banks need to do to increase wallet share of their customer bases and improve customer retention - and profits? This webcast provides insights into the importance of channel integration, service-oriented architecture, business process management and workflow in addressing the four key steps to customer-centric banking: customer information...
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- Yapi Kredi Bank Chooses Microsoft to Support Future Growth Based on Integrated Innovation, TCO and Overall Value
- Complementing its wide domestic network, the Yapi Kredi Bank also maintains an important international presence with a subsidiary bank in Dusseldorf and Amsterdam, a bank in the Russian Federation, an off-shore banking unit in Bahrain and four representative offices in Moscow, Munich, Cologne and Stuttgart. When IBM stopped support for...
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- New Speech-Enabled Telephone Banking System Will Improve Customer Satisfaction While Lowering Service and Telecommunications Costs
- Woodforest National Bank has experienced significant growth recently, particularly for in-store retail operations in Wal-Mart and grocery chains. However, Woodforest's existing Dual-Tone Multi-Frequency DTMF telephone banking solution was not keeping up with call volumes and customer demand for new features. In addition, the system required expensive "Switched" long distance. The...
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- Solomon Mutual Bank Runs an Identity-Aware Business With BMC Identity Management
- In mid-2003, Solomon Mutual Bank transitioned from a client/server environment to a Web-based interface to meet growing customer demand for online banking services. With this broader Web access came the need for a system that would allow secure yet simple access to Solomon Mutual's online banking system. To meet the...
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- Banking Software Leader Gains Complete View of Its Business, Enhances Service
- Corillian Corporation, a leading provider of Internet banking software, works with some of the largest banks in the United States to enable them to provide consumer and business banking services, including online banking and bill payment. Corillian found that its legacy Customer Relationship Management CRM software no longer met the...
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- Financial Solution Provider Partners With Microsoft, Wins 60 Percent of Balkan Market
- Pexim Solutions decided to create new banking software solutions in the Microsoft environment. Partnering with Microsoft helped this Belgrade-based solution provider almost single-handedly turn around a mainframe-dominated financial services market. Now, more than 60 percent of banks in the Balkan region use Pexim financial solutions built with Microsoft tools to...
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- Comprehensive Banking Solution Ushers in New Era of Service and Efficiency
- Contai Cooperative Bank Limited is one of the top 100 leading banks in the urban cooperative banking segment in India. The bank has a working capital base of U.S.$480 billion/Rs 480 crore with profits of U.S.$120 million/Rs 12 crore. The 13-branch bank has 223 employees. Contai Cooperative Bank sought to...
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- HP/ITS Partnership Makes a Strong Alliance in the Middle East
- Incorporated in 1981, International Turnkey Systems ITS has its headquarters in Kuwait and is a leading solutions provider with an established presence in the Middle East and Africa. The Bahrain Islamic Bank was looking to change its entire IT infrastructure including a total change of software, hardware and networking. ITS...
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- Robeco Bank Belgium Increases Customer Relationship Management Productivity by 20%
- Robeco Bank Belgium is a wholly owned subsidiary of Robeco Group, a leading Dutch bank. Launched in Belgium in February 2002 with a mission to deliver comprehensive, quality private investment portfolio services to high net worth individuals, Robeco Bank already possessed a database of more than 10,000 prospects. To successfully...
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- Saraswat Bank Boosts Profit by 40%, Growth by 30% With Support From Centralized Banking Platform
- Founded in 1918 as the Saraswat Co-operative Banking Society, the Saraswat Co-op Bank is the largest cooperative bank in Asia. Like many Indian banks, Saraswat's investments in IT were small before the country's economic liberalization process began, leaving it ill-equipped for unregulated competition. Attempts to improve this situation through the...
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