Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- 10 things to consider when leasing computers
- Does your organization lease some or all of its computer equipment? What experiences good or bad have you had with that approach?
- Tags: 10 things, rick vanover, JodyGilbert, hardware, computer, leasing
- Discussion threads 2006-12-04
- 10 classic clueless-user stories
- Do any of these tales sound familiar? Have you encountered even more outrageous user behavior?anyone in IT should have dozens of thesestories to tell. I was working tech support in a call center for a computer company who shall remain nameless (they are in the MIDWEST, and they install...
- Tags: computer, end user, jody gilbert, 10 things, JodyGilbert, hardware, PC
- Discussion threads 2006-08-23
- 10 things to consider before rolling out Windows Vista in your organization
- 10 things to consider before rolling out VistaHow soon if ever will you upgrade your systems to Vista once it's released? Are you anticipating major problems with the rollout?I suspect,there will be a day. But to be honest, I have no need for it. Linux is the OS for me....
- Tags: Microsoft Windows Vista, 10 things, windows vista, deb shinder, rollout, Microsoft Windows XP, JodyGilbert, hardware, Microsoft Windows
- Discussion threads 2006-08-23
- 10 obscure Word tricks that can expedite common chores
- 10 obscure Word tricks that can expedite common choresarticle root10 obscure Word tricks that can expedite common choresWere there any surprises on this list or are these tricks already part of your Word shortcut repertoire? What other uncommon techniques do you use and/or share with your users?Good articleExcellent article! ...
- Tags: Word processors, Microsoft Office, Microsoft Word
- Discussion threads 2006-07-10
- 10 things to remember when replacing your PC
- 10 things to remember when replacing a PCHave you or your users ever lost important information in the process of upgrading to a new machine? What other elements would you add to this checklist?Desktop and templatesFor some people, saving their "Desktop" is important to them (including people who hate going...
- Tags: backup, PC, upgrade, jeff dray, 10 things, JodyGilbert, hardware, old PC, Microsoft Outlook
- Discussion threads 2006-06-13
- The 10 most important things to teach your users
- TechRepublic members have traditionally argued both sides of this coin with equal vehemence: Some folks say their users aren't interested in learning tech skills and simply expect IT to bail them out when they have problems. Others take Becky's view: that techs have a role to play in educating users...
- Tags: JodyGilbert, training, becky roberts, 10 things, end users, hardware, risk, e-mail
- Discussion threads 2006-05-31
- 10 things you should do before letting users take their laptops out the door
- 10 things you should do before letting users take their laptops out the dooHave you ever paid the price for overlooking any of the measures on this list? What other steps would you recommend to help protect equipment and information and to keep your traveling users happy?you forgot the 'Big...
- Tags: Notebooks, laptop computer
- Discussion threads 2006-05-23
- 10 dumb things users do that can mess up their computers
- 10 dumb things users do that can mess up their computersarticle root10 dumb things users do that can mess up their computersDo your users consistently get into trouble because they don't follow basic best practices? Do they cause problems even though they know better, or does your organization need to...
- Tags: JodyGilbert, 10 things, deb shinder, end users, hardware, things user, backup, computer, PC, mess up
- Discussion threads 2006-05-17
- 10 things you should know about deploying technology in harsh environments
- What are the worst conditions you've ever had to deal with when deploying equipment in a less-than-optimum environment? Are there other recommendations you'd add to this list? Share your experiences and suggestions concerning harsh environment deployments.Overblown problemI've got an average of five desktops in a machine shop. Each of...
- Tags: Desktops, Keyboards, PC
- Discussion threads 2006-05-05
- 10 user complaints about IT support
- 10 user complaints about IT supportarticle root10 user complaints about IT supportWas this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content TeamAgree 100%The company that I worked for was purchased by a larger entity. Having had the "total control" to...
- Tags: IT Support
- Discussion threads 2006-04-25
- 10 things you should know about building a PC from scratch
- 10 things you should know about building a PC from scratcharticle root10 things you should know about building a PC from scratchWas this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content TeamI would add a few things1) Don't build a PC...
- Tags: PC, PSU, 10 things, build, erik eckel, JodyGilbert, hardware, watt
- Discussion threads 2006-04-18
- 10 ways to stay connected on the road
- Was this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content TeamUse VPN and encryptionIf you are checking mail or doing business using public hotspots, expect that someone nasty is sniffing everything you are sending and receiving. I've experimented with this and...
- Tags: VPNs, Network security, NETWORKING, SECURITY, VPN
- Discussion threads 2006-04-18
- 10 things you can do to protect your data
- Was this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content Teamlove the list, a little additionLemme add to 9:Use a VPN, SSL, or SSH ALWAYS. There is no reason to send sensitive data in plain text (even if the data...
- Tags: Notebooks, laptop computer
- Discussion threads 2006-04-17
- The 10 worst ways to communicate with end users
- The 10 worst ways to communicate with end usersarticle rootThe 10 worst ways to communicate with end usersWas this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content TeamI like itI thought it made some good points and was well presented. I...
- Tags: worst way, ceiling, communication, becky roberts, 10 things, end users, JodyGilbert, hardware, information technology, me-I
- Discussion threads 2006-04-10
- 10 things you can do to become an Outlook Web Access (OWA) power user
- Was this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content TeamGreat tips articleI consider myself and expert on OWA, but I still learned a few tips here and will pass on to my staff. Thanks for the article. I'd...
- Tags: Microsoft Office, Groupware, Outlook Web, Microsoft Outlook Web Access, Microsoft Outlook
- Discussion threads 2006-04-10
- 10 Internet threats your users should ignore
- Was this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content Team"Viruses can also overwrite the flash BIOS on a computer, rendering it unusable. However, a virus can damage only software; it can't physically damage a computer's hardware."Isn't that a bit of...
- Tags: BIOS, security, end user, hoax, 10 things, JodyGilbert, hardware, computer, hard drive, software, Internet, virus
- Discussion threads 2006-04-07
- DOWNLOAD: 10 things you can do to optimize and maintain your PCs
- http://techrepublic.com.com/5138-10877-6054937.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content TeamI don't agree.If you are really running a shop full of hundreds of PCs, I think this type of maintanance is too much.Running Defrag and Disk Cleanup...
- Tags: PC, KB, support, 10 things, maintenance, JodyGilbert, hardware, mouse, Inspecting Services
- Discussion threads 2006-03-28
- Expand Microsoft Office functionality with these 10 free add-ins
- Was this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content TeamHmmm.Anybody get the link to work?Try it now...Hi,Sorry for the problem -- I had to take it down off the site for a sec to fix some image issues. Pls. let...
- Tags: Download
- Discussion threads 2006-03-21
- DOWNLOAD: 10+ tools you should have in your support tech repair kit
- http://techrepublic.com.com/5138-10877-6046244.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content Teamand most importantMost important tool is an Universal RJ45 Crimping Tool, at cost of 17,5$match crimper to plugsI ran into a situation at our college where we...
- Tags: crimper, AMP, support, hardware, tools, 10 things, Pocket Leatherman, tool, JodyGilbert, Paper Clip, cable
- Discussion threads 2006-03-06
- DOWNLOAD: 10 classic clueless-user stories
- DOWNLOAD: 10 classic clueless-user storieshttp://techrepublic.com.com/5138-10877-6040785.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content TeamFrom an IT ManagerWhen we moved into a new building, he threw all the circuit breakers to try to work out was causing...
- Tags: suppressor, computer, diskette, end user, jody gilbert, 10 things, JodyGilbert, hardware, surge suppressor
- Discussion threads 2006-02-17
